Windows says it can't check for updates!

I go to check manually - nothing!  I have my settings on automatic updates.  
What do I do now?

Kaz
0
Utf
1/5/2010 12:32:01 PM
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Kaz wrote:
> I go to check manually - nothing!  I have my settings on automatic
> updates. What do I do now?

Now?

You come back and give some details on your operating system and whatever 
problem you are having (like "Windows _____ with Service Pack _" would be 
good, exact messages you get on-screen when you try to update, how you are 
trying to update in detail, anything you have tried in order to fix the 
problem yourself, etc.)

;-)

If you need some help getting that information - here is how to get good and 
detailed on your operating system information and share it with those here 
so they might be able to direct you a little better...

You can obtain and supply the edition and version information:

 Start button --> RUN
 (no "RUN"?  Press the "Windows Key" + R on your keyboard)
 --> type in:
   winver
 --> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story.  Post _both_ in response
to this message verbatim.  No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using?  Easy to find
out.  Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard.  With the "ALT" key still pressed, press
(just once, no holding) the "H" key.  Now, with the "ALT" key still
pressed,  press (just once, no holding) the "A" key.   That will bring up
the "About Internet Explorer" window.  It will give you the exact version
you are using - repeat what you see there in response to this message.

How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218


-- 
Shenan Stanley
     MS-MVP
-- 
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html 


0
Shenan
1/5/2010 1:40:47 PM
Hey guys I have the same problem I think... I am setup for automatic updates 
but have tried it manually too.

It says "Windows could not search for new updates" An error occurred while 
checking for new updates for your computer. Error Code 80070424: Windows 
update encountered an unknown error.

My details are:

Microsoft Windows Vista Home Edition Version 6.0 (Build 6001: Service Pack 1)
Mozilla Firefox Version 3.5.6 
Internet Explorer 8 Version: 8.0.6001.18828 64-bit Edition
x64-based PC

0
Utf
1/7/2010 2:40:01 AM
GTFord006 wrote:
> Hey guys I have the same problem I think... I am setup for
> automatic updates but have tried it manually too.
>
> It says "Windows could not search for new updates" An error
> occurred while checking for new updates for your computer. Error
> Code 80070424: Windows update encountered an unknown error.
>
> My details are:
>
> Microsoft Windows Vista Home Edition Version 6.0 (Build 6001:
> Service Pack 1) Mozilla Firefox Version 3.5.6
> Internet Explorer 8 Version: 8.0.6001.18828 64-bit Edition
> x64-based PC

What antivirus software do you have?
Any third party firewalls?
Did you ever have McAfee or Norton software installed (AV or otherwise?)

-- 
Shenan Stanley
     MS-MVP
-- 
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html 


0
Shenan
1/7/2010 3:14:16 AM
Reply:

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