Email asking for "User Name and Password"

My mom's email won't download/send msg's - instead wants us to enter the user 
name and password.  I've done this, double checking I had the correct info, 
which I did, and it won't take it.  I've also been thru the email settings, 
and the username and password I set it up with is still checked to be 
'remembered'.  All info is correct.  Email was fine one day, the next this 
happens for apparently no reason.

I've had this happen on my laptop at times, but it always goes away without 
any problems.  Her's will not go away.

Any idea on what's causing this, or how I get rid of it?
0
Utf
6/10/2010 4:35:20 PM
windows.vista.mail 2954 articles. 1 followers. Follow

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sometimes the account settings get messed up, and you have to remove
and re-add it.

Go to Tools - Accounts
remove the account (write down the settings first).
close Windows Mail.
Re-open WM, and add the account info again.



-- 
Dave N.
MS-MVP (Mail)
Windows 7  Ultimate
http://download.live.com/wlmail



"L Miller" <LMiller@discussions.microsoft.com> wrote in message 
news:BD87060E-28E0-423E-81D2-8853F8F6173E@microsoft.com...
> My mom's email won't download/send msg's - instead wants us to enter the 
> user
> name and password.  I've done this, double checking I had the correct 
> info,
> which I did, and it won't take it.  I've also been thru the email 
> settings,
> and the username and password I set it up with is still checked to be
> 'remembered'.  All info is correct.  Email was fine one day, the next this
> happens for apparently no reason.
>
> I've had this happen on my laptop at times, but it always goes away 
> without
> any problems.  Her's will not go away.
>
> Any idea on what's causing this, or how I get rid of it? 

0
Dave
6/10/2010 5:01:02 PM
Reply:

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