#### Cannot open Windows mail 02-28-10

I have been running IE8 vista on my  Dell xps 630i using CA anti virus, the
problem is every now and again when i click on the Windows mail icon i get a
message telling me that there is another instance of mail running shut it
down and reboot, I have done this I also have done the clean boot but it
keeps happening, any suggestions?

 0
Utf
2/28/2010 1:46:01 AM
windows.vista.mail 2954 articles. 1 followers.

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It is not a Windows Mail problem. You need to figure out what program is
doing that to it

"pcjones" <pcjones@discussions.microsoft.com> wrote in message
>I have been running IE8 vista on my  Dell xps 630i using CA anti virus, the
> problem is every now and again when i click on the Windows mail icon i get
> a
> message telling me that there is another instance of mail running shut it
> down and reboot, I have done this I also have done the clean boot but it
> keeps happening, any suggestions?


 0
Sam
2/28/2010 2:37:48 AM
I reinstalled vista to try and get rid of the problem and didnt load
anyprograms back on my computer except windows updates and office enterprise
2007 im wondering if i uninstall the enterprise if that might do the trick,
thanks for the info

"Sam Hobbs" wrote:

> It is not a Windows Mail problem. You need to figure out what program is
> doing that to it
>
>
> "pcjones" <pcjones@discussions.microsoft.com> wrote in message
> >I have been running IE8 vista on my  Dell xps 630i using CA anti virus, the
> > problem is every now and again when i click on the Windows mail icon i get
> > a
> > message telling me that there is another instance of mail running shut it
> > down and reboot, I have done this I also have done the clean boot but it
> > keeps happening, any suggestions?
>
> .
>

 0
Utf
2/28/2010 3:57:02 AM
Someone else had a similar problems a few months ago but I was not sure if
that is relevant to you. I realize now it is relevant to you because no one
in this newsgroup has been able to determine what the other program is. So
you could ask in some other forum or newsgroup how to determine what other
program is keeping Windows Mail open. I don't know and apparently no one in
this group can help.

"pcjones" <pcjones@discussions.microsoft.com> wrote in message
news:B946CE05-ED73-4889-AFA0-C18F3524906B@microsoft.com...
>I reinstalled vista to try and get rid of the problem and didnt load
> anyprograms back on my computer except windows updates and office
> enterprise
> 2007 im wondering if i uninstall the enterprise if that might do the
> trick,
> thanks for the info
>
> "Sam Hobbs" wrote:
>
>> It is not a Windows Mail problem. You need to figure out what program is
>> doing that to it
>>
>>
>> "pcjones" <pcjones@discussions.microsoft.com> wrote in message
>> >I have been running IE8 vista on my  Dell xps 630i using CA anti virus,
>> >the
>> > problem is every now and again when i click on the Windows mail icon i
>> > get
>> > a
>> > message telling me that there is another instance of mail running shut
>> > it
>> > down and reboot, I have done this I also have done the clean boot but
>> > it
>> > keeps happening, any suggestions?
>>
>> .
>>


 0
Sam
3/1/2010 4:34:17 AM
Did you have an antivirus installed when you tested Windows Mail after
reinstalling Vista? If no, I doubt that Office would cause this problem.

I suggest you try Windows Live Mail to see if it has the same problem:

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com

"pcjones" <pcjones@discussions.microsoft.com> wrote in message =
news:B946CE05-ED73-4889-AFA0-C18F3524906B@microsoft.com...
>I reinstalled vista to try and get rid of the problem and didnt load=20
> anyprograms back on my computer except windows updates and office =
enterprise=20
> 2007 im wondering if i uninstall the enterprise if that might do the =
trick,=20
> thanks for the info=20
>=20
> "Sam Hobbs" wrote:
>=20
>> It is not a Windows Mail problem. You need to figure out what program =
is=20
>> doing that to it
>>=20
>>=20
>> "pcjones" <pcjones@discussions.microsoft.com> wrote in message=20
>> >I have been running IE8 vista on my  Dell xps 630i using CA anti =
virus, the
>> > problem is every now and again when i click on the Windows mail =
icon i get=20
>> > a
>> > message telling me that there is another instance of mail running =
shut it
>> > down and reboot, I have done this I also have done the clean boot =
but it
>> > keeps happening, any suggestions?=20
>>=20
>> .
>>

 0
Gary
3/1/2010 5:16:37 AM
I installed the antivirus after i Reinstalled vista, but I had the problem
before i reinstalled as well I just lived with it I kept on opening up the
task manager and shutting down mail, it was anoying but now Im fed up with
it, so I will try the link you gave me and hope that does the trick, I went
thru every help on microsoft help so im sure there is something simple i have
just missed thanks for your help

"Gary VanderMolen [MVP]" wrote:

> Did you have an antivirus installed when you tested Windows Mail after
> reinstalling Vista? If no, I doubt that Office would cause this problem.
>
> I suggest you try Windows Live Mail to see if it has the same problem:
>
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP Program: http://mvp.support.microsoft.com
>
>
> "pcjones" <pcjones@discussions.microsoft.com> wrote in message news:B946CE05-ED73-4889-AFA0-C18F3524906B@microsoft.com...
> >I reinstalled vista to try and get rid of the problem and didnt load
> > anyprograms back on my computer except windows updates and office enterprise
> > 2007 im wondering if i uninstall the enterprise if that might do the trick,
> > thanks for the info
> >
> > "Sam Hobbs" wrote:
> >
> >> It is not a Windows Mail problem. You need to figure out what program is
> >> doing that to it
> >>
> >>
> >> "pcjones" <pcjones@discussions.microsoft.com> wrote in message
> >> >I have been running IE8 vista on my  Dell xps 630i using CA anti virus, the
> >> > problem is every now and again when i click on the Windows mail icon i get
> >> > a
> >> > message telling me that there is another instance of mail running shut it
> >> > down and reboot, I have done this I also have done the clean boot but it
> >> > keeps happening, any suggestions?
> >>
> >> .
> >>
> .
>

 0
Utf
3/1/2010 11:43:01 PM
I hope switching to Windows Live Mail does the trick for you.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com

"pcjones" <pcjones@discussions.microsoft.com> wrote in message =
news:09E98208-636E-4A10-B155-2E8E1D01DF4A@microsoft.com...
>I installed the antivirus after i Reinstalled vista, but I had the =
problem=20
> before i reinstalled as well I just lived with it I kept on opening up =
the=20
> task manager and shutting down mail, it was anoying but now Im fed up =
with=20
> it, so I will try the link you gave me and hope that does the trick, I =
went=20
> thru every help on microsoft help so im sure there is something simple =
i have=20
> just missed thanks for your help
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> Did you have an antivirus installed when you tested Windows Mail =
after
>> reinstalling Vista? If no, I doubt that Office would cause this =
problem.
>>=20
>> I suggest you try Windows Live Mail to see if it has the same =
problem:
>>=20
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP Program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "pcjones" <pcjones@discussions.microsoft.com> wrote in message =
news:B946CE05-ED73-4889-AFA0-C18F3524906B@microsoft.com...
>> >I reinstalled vista to try and get rid of the problem and didnt load =

>> > anyprograms back on my computer except windows updates and office =
enterprise=20
>> > 2007 im wondering if i uninstall the enterprise if that might do =
the trick,=20
>> > thanks for the info=20
>> >=20
>> > "Sam Hobbs" wrote:
>> >=20
>> >> It is not a Windows Mail problem. You need to figure out what =
program is=20
>> >> doing that to it
>> >>=20
>> >>=20
>> >> "pcjones" <pcjones@discussions.microsoft.com> wrote in message=20
>> >> >I have been running IE8 vista on my  Dell xps 630i using CA anti =
virus, the
>> >> > problem is every now and again when i click on the Windows mail =
icon i get=20
>> >> > a
>> >> > message telling me that there is another instance of mail =
running shut it
>> >> > down and reboot, I have done this I also have done the clean =
boot but it
>> >> > keeps happening, any suggestions?=20
>> >>=20
>> >> .
>> >>
>> .
>>

 0
Gary
3/2/2010 2:33:35 AM
I cannot open emails with .pps attachments. I get a message saying Windows
does not support that program.
What must I do to recieve .pps attachments??
Lloyd
tarboo@centurytel.net


 0
tarboo
3/7/2010 2:27:09 AM
Unable to open .PPS attachments directly from Windows Mail in Windows
Vista:
http://www.winhelponline.com/articles/149/1/Unable-to-open-PPS-attachments-directly-from-Windows-Mail-in-Windows-Vista.html
--
Bruce Hagen
MS-MVP  [Mail]
Imperial Beach, CA

"tarboo" <tarboo@centurytel.net> wrote in message
news:%233SB62ZvKHA.796@TK2MSFTNGP05.phx.gbl...
>I cannot open emails with .pps attachments. I get a message saying
>Windows does not support that program.
> What must I do to recieve .pps attachments??
> Lloyd
> tarboo@centurytel.net


 0
Bruce
3/7/2010 2:37:23 AM
In addition to what Bruce wrote, make sure you can open saved PPS
documents outside of Windows Mail. If you can't, you need to install
PowerPoint or the free PowerPoint Viewer.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com

"tarboo" <tarboo@centurytel.net> wrote in message =
news:%233SB62ZvKHA.796@TK2MSFTNGP05.phx.gbl...
>I cannot open emails with .pps attachments. I get a message saying =
Windows=20
> does not support that program.
> What must I do to recieve .pps attachments??
> Lloyd
> tarboo@centurytel.net=20
>

 0
Gary
3/7/2010 7:06:54 AM
okay i have socket error 10060 ox800cccoe can anybody help

"tarboo" <tarboo@centurytel.net> wrote in message
news:%233SB62ZvKHA.796@TK2MSFTNGP05.phx.gbl...
>I cannot open emails with .pps attachments. I get a message saying Windows
>does not support that program.
> What must I do to recieve .pps attachments??
> Lloyd
> tarboo@centurytel.net


 0
duke6024
3/7/2010 3:59:08 PM
Can you start your own new thread instead of hijacking this one please?
And then copy/paste the entire error message into the post.
--
Bruce Hagen
MS-MVP  [Mail]
Imperial Beach, CA

"duke6024" <duke6024@gmail.com> wrote in message
news:utC60MhvKHA.4492@TK2MSFTNGP05.phx.gbl...
> okay i have socket error 10060 ox800cccoe can anybody help
>
> "tarboo" <tarboo@centurytel.net> wrote in message
> news:%233SB62ZvKHA.796@TK2MSFTNGP05.phx.gbl...
>>I cannot open emails with .pps attachments. I get a message saying
>>Windows does not support that program.
>> What must I do to recieve .pps attachments??
>> Lloyd
>> tarboo@centurytel.net
>


 0
Bruce
3/7/2010 4:36:18 PM
"pcjones" wrote:

> I have been running IE8 vista on my  Dell xps 630i using CA anti virus, the
> problem is every now and again when i click on the Windows mail icon i get a
> message telling me that there is another instance of mail running shut it
> down and reboot, I have done this I also have done the clean boot but it
> keeps happening, any suggestions?

I have problems opening emails _ (previously no problem - but since I have
reimaged  my laptop.  One user sending emails, their emails cannot be opened
and I get an error message • Your digital id cannot be found in the
underlying security system. 	  Does anybody think I need to import the users
public key?


 0
Utf
8/12/2010 1:46:03 PM

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