Can't Stop Mail going into Junk-Email Folder

In Safety Options, I have selected the "Do not Filter Junk E-Mail" option. 
Yet, mail keeps going there. None of this mail is from senders on the 
"Blocked Senders" list.  What am I missing?


 

0
Mike
12/8/2009 11:43:37 PM
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Two other potentials, your antivirus program may be filtering email, and 
gmail may be filtering email.  Have you looked at the settings in those 
places?  FYI - you don't really need antivirus email scanning anyway.  It is 
a redundant layer of scanning that often causes problems.  Email is just a 
file, and it will be scanned by the normal file scanning processes of your 
antivirus software.


"Mike" <mail.MikeWilson@gmail.com> wrote in message 
news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
> In Safety Options, I have selected the "Do not Filter Junk E-Mail" option. 
> Yet, mail keeps going there. None of this mail is from senders on the 
> "Blocked Senders" list.  What am I missing?
>
>
>
> 
0
slk759
12/9/2009 4:37:59 AM
An AV program that hooks into WLM to process Junk Mail when the WLM API has yet to be released ? Doubtful


-- 
  ...winston
  ms-mvp mail

"slk759" <slk759@nowhere.com> wrote in message news:uDePllIeKHA.2188@TK2MSFTNGP04.phx.gbl...
> Two other potentials, your antivirus program may be filtering email, and 
> gmail may be filtering email.  Have you looked at the settings in those 
> places?  FYI - you don't really need antivirus email scanning anyway.  It is 
> a redundant layer of scanning that often causes problems.  Email is just a 
> file, and it will be scanned by the normal file scanning processes of your 
> antivirus software.
> 
> 
> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
> news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
>> In Safety Options, I have selected the "Do not Filter Junk E-Mail" option. 
>> Yet, mail keeps going there. None of this mail is from senders on the 
>> "Blocked Senders" list.  What am I missing?
>>
>>
>>
>> 
0
winston
12/9/2009 7:05:17 AM
WLM doesn't have a 'Do not Filter Junk E-mail' option.
 - it does have a 'No Automatic Filtering' option


If the recipient email address is a Live ID Hotmail type account, check your settings in the web UI.
Also note, that the Hotmail web UI junk filter takes precedent for all mail delivered to Hotmail server and filters prior to 
delivery to the account's Hotmail inbox.

-- 
  ...winston
  ms-mvp mail

"Mike" <mail.MikeWilson@gmail.com> wrote in message news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
> In Safety Options, I have selected the "Do not Filter Junk E-Mail" option. Yet, mail keeps going there. None of this mail is from 
> senders on the "Blocked Senders" list.  What am I missing?
>
>
>
> 
0
winston
12/9/2009 7:13:55 AM
Am using Windows Security Essentials as my security suite.  Using AOL as 
ISP. Have set both AOL and WLM to their respective "don't filter junk" 
options.

-- 
Follow our house construction on http://www.lagunasrfr.wordpress.com

"slk759" <slk759@nowhere.com> wrote in message 
news:uDePllIeKHA.2188@TK2MSFTNGP04.phx.gbl...
> Two other potentials, your antivirus program may be filtering email, and 
> gmail may be filtering email.  Have you looked at the settings in those 
> places?  FYI - you don't really need antivirus email scanning anyway.  It 
> is a redundant layer of scanning that often causes problems.  Email is 
> just a file, and it will be scanned by the normal file scanning processes 
> of your antivirus software.
>
>
> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
> news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
>> In Safety Options, I have selected the "Do not Filter Junk E-Mail" 
>> option. Yet, mail keeps going there. None of this mail is from senders on 
>> the "Blocked Senders" list.  What am I missing?
>>
>>
>>
>> 
0
Mike
12/9/2009 1:47:36 PM
MSE(Microsoft Security Essentials) does not scan(nor have an option to scan) incoming/outgoing email
If mail is still being filtered to the Junk Mail folder, then one of more common causes is the content within the email.
-- 
  ...winston
  ms-mvp mail

"Mike" <mail.MikeWilson@gmail.com> wrote in message news:ejk$sYNeKHA.2184@TK2MSFTNGP04.phx.gbl...
> Am using Windows Security Essentials as my security suite.  Using AOL as 
> ISP. Have set both AOL and WLM to their respective "don't filter junk" 
> options.
> 
> -- 
> Follow our house construction on http://www.lagunasrfr.wordpress.com
> 
> "slk759" <slk759@nowhere.com> wrote in message 
> news:uDePllIeKHA.2188@TK2MSFTNGP04.phx.gbl...
>> Two other potentials, your antivirus program may be filtering email, and 
>> gmail may be filtering email.  Have you looked at the settings in those 
>> places?  FYI - you don't really need antivirus email scanning anyway.  It 
>> is a redundant layer of scanning that often causes problems.  Email is 
>> just a file, and it will be scanned by the normal file scanning processes 
>> of your antivirus software.
>>
>>
>> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
>> news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
>>> In Safety Options, I have selected the "Do not Filter Junk E-Mail" 
>>> option. Yet, mail keeps going there. None of this mail is from senders on 
>>> the "Blocked Senders" list.  What am I missing?
>>>
>>>
>>>
>>> 
0
winston
12/9/2009 8:11:06 PM
Are you accessing AOL via IMAP or POP3?

If POP3, then the issue is most likely in WLM.  If IMAP, then the issue 
is most likely at AOL.

If IMAP, to verify this, close WLM and leave it closed over night.  Then 
the next day, without starting WLM us the AOL web mail to look at your 
account.  IF you find any new messages in the Junk folder there, then 
it's definitely AOL since WLM had no chance to move the messages there.

-- 

Mike - http://TechHelp.Santovec.us



"Mike" <mail.MikeWilson@gmail.com> wrote in message 
news:ejk$sYNeKHA.2184@TK2MSFTNGP04.phx.gbl...
> Am using Windows Security Essentials as my security suite.  Using AOL 
> as ISP. Have set both AOL and WLM to their respective "don't filter 
> junk" options.
>
> -- 
> Follow our house construction on http://www.lagunasrfr.wordpress.com
>
> "slk759" <slk759@nowhere.com> wrote in message 
> news:uDePllIeKHA.2188@TK2MSFTNGP04.phx.gbl...
>> Two other potentials, your antivirus program may be filtering email, 
>> and gmail may be filtering email.  Have you looked at the settings in 
>> those places?  FYI - you don't really need antivirus email scanning 
>> anyway.  It is a redundant layer of scanning that often causes 
>> problems.  Email is just a file, and it will be scanned by the normal 
>> file scanning processes of your antivirus software.
>>
>>
>> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
>> news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
>>> In Safety Options, I have selected the "Do not Filter Junk E-Mail" 
>>> option. Yet, mail keeps going there. None of this mail is from 
>>> senders on the "Blocked Senders" list.  What am I missing?
>>>
>>>
>>>
>>> 

0
Michael
12/9/2009 9:59:24 PM
I'm using IMAP connection to AOL. Will try your suggestion Michael. AOL has 
"Spam" folder and "Junk E-Mail" folder.  "Junk E-Mail" folder is in "Saved 
on AOL" major folder.
In AOL mail options, there is only reference to "Spam." No mention of "Junk 
E-Mail." If I try and delete the "Junk E-Mail" folder in AOL, it says the 
folder can't be found.

I'm thinking that "Junk E-Mail" filter in WLM is not working properly (since 
I told it not to filter) and putting what it considers Junk into its Junk 
E-Mail folder.  Then, when it syncs mail, it sends it back to the AOL mail 
server and it gets placed in the AOL folder.

Another thing, I had "Store special folders on IMAP server checked.  I think 
that's something new I did a couple of weeks ago. I now unchecked it to see 
what will happen.  After I unchecked it, I could "Hide" the Junk E-Mail 
Folder in WLM.

Well, I've got a lot going now.  I think what I will find is that if I run 
WLM for awhile and then "unhide" the Junk E-Mail filter, I will find a whole 
bunch of things in there.

Thanks for your help.

-- 

"Michael Santovec" <michael_santovec@prodigy.net> wrote in message 
news:Oy8ZhrReKHA.2460@TK2MSFTNGP04.phx.gbl...
> Are you accessing AOL via IMAP or POP3?
>
> If POP3, then the issue is most likely in WLM.  If IMAP, then the issue is 
> most likely at AOL.
>
> If IMAP, to verify this, close WLM and leave it closed over night.  Then 
> the next day, without starting WLM us the AOL web mail to look at your 
> account.  IF you find any new messages in the Junk folder there, then it's 
> definitely AOL since WLM had no chance to move the messages there.
>
> -- 
>
> Mike - http://TechHelp.Santovec.us
>
>
>
> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
> news:ejk$sYNeKHA.2184@TK2MSFTNGP04.phx.gbl...
>> Am using Windows Security Essentials as my security suite.  Using AOL as 
>> ISP. Have set both AOL and WLM to their respective "don't filter junk" 
>> options.
>>
>> -- 
>> Follow our house construction on http://www.lagunasrfr.wordpress.com
>>
>> "slk759" <slk759@nowhere.com> wrote in message 
>> news:uDePllIeKHA.2188@TK2MSFTNGP04.phx.gbl...
>>> Two other potentials, your antivirus program may be filtering email, and 
>>> gmail may be filtering email.  Have you looked at the settings in those 
>>> places?  FYI - you don't really need antivirus email scanning anyway. 
>>> It is a redundant layer of scanning that often causes problems.  Email 
>>> is just a file, and it will be scanned by the normal file scanning 
>>> processes of your antivirus software.
>>>
>>>
>>> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
>>> news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
>>>> In Safety Options, I have selected the "Do not Filter Junk E-Mail" 
>>>> option. Yet, mail keeps going there. None of this mail is from senders 
>>>> on the "Blocked Senders" list.  What am I missing?
>>>>
>>>>
>>>>
>>>>
> 
0
Mike
12/10/2009 2:52:39 AM
The "problem" was caused by my selecting "Store Special Folders on IMAP 
Server." I took that out and the problem went away - for what reason I don't 
know.
-- 

"Mike" <mail.MikeWilson@gmail.com> wrote in message 
news:OJ2daPUeKHA.1648@TK2MSFTNGP05.phx.gbl...
> I'm using IMAP connection to AOL. Will try your suggestion Michael. AOL 
> has "Spam" folder and "Junk E-Mail" folder.  "Junk E-Mail" folder is in 
> "Saved on AOL" major folder.
> In AOL mail options, there is only reference to "Spam." No mention of 
> "Junk E-Mail." If I try and delete the "Junk E-Mail" folder in AOL, it 
> says the folder can't be found.
>
> I'm thinking that "Junk E-Mail" filter in WLM is not working properly 
> (since I told it not to filter) and putting what it considers Junk into 
> its Junk E-Mail folder.  Then, when it syncs mail, it sends it back to the 
> AOL mail server and it gets placed in the AOL folder.
>
> Another thing, I had "Store special folders on IMAP server checked.  I 
> think that's something new I did a couple of weeks ago. I now unchecked it 
> to see what will happen.  After I unchecked it, I could "Hide" the Junk 
> E-Mail Folder in WLM.
>
> Well, I've got a lot going now.  I think what I will find is that if I run 
> WLM for awhile and then "unhide" the Junk E-Mail filter, I will find a 
> whole bunch of things in there.
>
> Thanks for your help.
>
> -- 
>
> "Michael Santovec" <michael_santovec@prodigy.net> wrote in message 
> news:Oy8ZhrReKHA.2460@TK2MSFTNGP04.phx.gbl...
>> Are you accessing AOL via IMAP or POP3?
>>
>> If POP3, then the issue is most likely in WLM.  If IMAP, then the issue 
>> is most likely at AOL.
>>
>> If IMAP, to verify this, close WLM and leave it closed over night.  Then 
>> the next day, without starting WLM us the AOL web mail to look at your 
>> account.  IF you find any new messages in the Junk folder there, then 
>> it's definitely AOL since WLM had no chance to move the messages there.
>>
>> -- 
>>
>> Mike - http://TechHelp.Santovec.us
>>
>>
>>
>> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
>> news:ejk$sYNeKHA.2184@TK2MSFTNGP04.phx.gbl...
>>> Am using Windows Security Essentials as my security suite.  Using AOL as 
>>> ISP. Have set both AOL and WLM to their respective "don't filter junk" 
>>> options.
>>>
>>> -- 
>>>>>>
>>> "slk759" <slk759@nowhere.com> wrote in message 
>>> news:uDePllIeKHA.2188@TK2MSFTNGP04.phx.gbl...
>>>> Two other potentials, your antivirus program may be filtering email, 
>>>> and gmail may be filtering email.  Have you looked at the settings in 
>>>> those places?  FYI - you don't really need antivirus email scanning 
>>>> anyway. It is a redundant layer of scanning that often causes problems. 
>>>> Email is just a file, and it will be scanned by the normal file 
>>>> scanning processes of your antivirus software.
>>>>
>>>>
>>>> "Mike" <mail.MikeWilson@gmail.com> wrote in message 
>>>> news:u$JWGBGeKHA.4880@TK2MSFTNGP05.phx.gbl...
>>>>> In Safety Options, I have selected the "Do not Filter Junk E-Mail" 
>>>>> option. Yet, mail keeps going there. None of this mail is from senders 
>>>>> on the "Blocked Senders" list.  What am I missing?
>>>>>
>>>>>
>>>>>
>>>>>
>> 
0
Mike
12/10/2009 11:27:09 PM
Reply:

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