Z Report Customer Count vs Hourly Sales
My Z report shows customer count of 380 and hourly sales total of 384. Why the difference? This happens all the time. Thanks
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Utf
1/29/2010 3:07:03 PM
pos
14173 articles. 
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Your glass is: Half-Empty : Do folks at register forget to ask "Is there anything else I can help you with?" Half-Full: Your impulse items at POS are working -- better late than never! sammy wrote: > My Z report shows customer count of 380 and hourly sales total of > 384. Why the difference? This happens all the time. > Thanks -- ______________________________________________________ Larry Leveen OlyBikes Locally-Owned Bike Shop "Bikes, Parts, Repairs and GREAT Customer Service" 124 State Avenue NE Olympia, WA 98501 Phone: 360-753-7525 http://www.olybikes.com (FREE bike safety & advocacy materials) http://olybikes.blogspot.com/ also on Twitter & Facebook
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OlyBikes
1/29/2010 7:48:21 PM
I'm not sure what you are saying. Are the cashiers doing something they shouldn't be doing? "OlyBikes News" wrote: > Your glass is: > > Half-Empty : Do folks at register forget to ask "Is there anything else I > can help you with?" > > Half-Full: Your impulse items at POS are working -- better late than never! > > sammy wrote: > > My Z report shows customer count of 380 and hourly sales total of > > 384. Why the difference? This happens all the time. > > Thanks > > -- > ______________________________________________________ > Larry Leveen > OlyBikes Locally-Owned Bike Shop > "Bikes, Parts, Repairs and GREAT Customer Service" > > 124 State Avenue NE > Olympia, WA 98501 > Phone: 360-753-7525 > > http://www.olybikes.com > (FREE bike safety & advocacy materials) > http://olybikes.blogspot.com/ > also on Twitter & Facebook > > > . >
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Utf
2/1/2010 10:06:01 PM
I think he's saying that the customer count and hourly sales are completely different. Customer count is the number of receipts you have in the day, including no sales, and hourly count is the number of items sold in those transactions. So what I think he means is that your people aren't doing enough add-on selling. the greater the difference between the two numbers illustrates how many items people are buying in your store. Since there is only a difference of 4 between the two numbers means that most customers are only buying one item at a time. Craig "sammy" <sammy@discussions.microsoft.com> wrote in message news:D4A449D7-89DA-4DF3-907F-4B7661E459A7@microsoft.com... > I'm not sure what you are saying. Are the cashiers doing something they > shouldn't be doing? > > "OlyBikes News" wrote: > >> Your glass is: >> >> Half-Empty : Do folks at register forget to ask "Is there anything else I >> can help you with?" >> >> Half-Full: Your impulse items at POS are working -- better late than >> never! >> >> sammy wrote: >> > My Z report shows customer count of 380 and hourly sales total of >> > 384. Why the difference? This happens all the time. >> > Thanks >> >> -- >> ______________________________________________________ >> Larry Leveen >> OlyBikes Locally-Owned Bike Shop >> "Bikes, Parts, Repairs and GREAT Customer Service" >> >> 124 State Avenue NE >> Olympia, WA 98501 >> Phone: 360-753-7525 >> >> http://www.olybikes.com >> (FREE bike safety & advocacy materials) >> http://olybikes.blogspot.com/ >> also on Twitter & Facebook >> >> >> . >>
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Craig
2/1/2010 10:48:50 PM
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