using old Gift certificates on our new RMS

Ok, I have just transfered to RMS from another POS system.  We couldn't 
export our old gift certificates to the new RMS, but they are still out there 
and being redeemed. The problem is they have already been sold and we need 
them in our system.   We have tried a discount on a sale, but that only takes 
money off the sub total and shorts the taxes owed on the total. How do we get 
our old gift certificates in our new system without taking in money and 
effecting our bookkeeping, and having allowing our customers to use them. We 
also tried to enter them as vouchers and in a payment option, but RMS 
wouldn't allow the sale to be processed. Any advise would be helpful!
0
bogdog (10)
11/15/2007 12:25:00 AM
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bogdog,

A simple 'down & dirty' way to handle them is to setup a payment type 
'other' and name it something like 'Gift Certificate (old)'. This will allow 
you to take them as a tender. If they are paper certificates you can then 
match them against expected totals to check out the drawer. If there is a 
balance due back to customer, issue it as your new gift certificate type.

Marc


"bogdog" <bogdog@discussions.microsoft.com> wrote in message 
news:6B4F4512-375E-497E-AC2B-59D9916B4C5B@microsoft.com...
> Ok, I have just transfered to RMS from another POS system.  We couldn't
> export our old gift certificates to the new RMS, but they are still out 
> there
> and being redeemed. The problem is they have already been sold and we need
> them in our system.   We have tried a discount on a sale, but that only 
> takes
> money off the sub total and shorts the taxes owed on the total. How do we 
> get
> our old gift certificates in our new system without taking in money and
> effecting our bookkeeping, and having allowing our customers to use them. 
> We
> also tried to enter them as vouchers and in a payment option, but RMS
> wouldn't allow the sale to be processed. Any advise would be helpful! 

0
marcr (93)
11/15/2007 2:04:50 AM
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bogdog,

Here's MBS' suggestion; http://tinyurl.com/3yllxb

Must have access to CustomerSource.

--=20

Jeff=20
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s).  If you are not using a reader, =
follow
the link below to setup Outlook Express.  Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

  "bogdog" <bogdog@discussions.microsoft.com> wrote in message =
news:6B4F4512-375E-497E-AC2B-59D9916B4C5B@microsoft.com...
  Ok, I have just transfered to RMS from another POS system.  We =
couldn't=20
  export our old gift certificates to the new RMS, but they are still =
out there=20
  and being redeemed. The problem is they have already been sold and we =
need=20
  them in our system.   We have tried a discount on a sale, but that =
only takes=20
  money off the sub total and shorts the taxes owed on the total. How do =
we get=20
  our old gift certificates in our new system without taking in money =
and=20
  effecting our bookkeeping, and having allowing our customers to use =
them. We=20
  also tried to enter them as vouchers and in a payment option, but RMS=20
  wouldn't allow the sale to be processed. Any advise would be helpful!
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3Dtext/html;charset=3Dutf-8>
<META content=3D"MSHTML 6.00.6000.16546" name=3DGENERATOR></HEAD>
<BODY id=3DMailContainerBody=20
style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20
bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true"=20
name=3D"Compose message area">
<DIV><FONT face=3DArial color=3D#008000 size=3D2>bogdog,</FONT></DIV>
<DIV><FONT face=3DArial color=3D#008000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial color=3D#008000 size=3D2>Here's MBS' suggestion; =
<A=20
title=3D"http://tinyurl.com/3yllxb&#10;CTRL + Click to follow link"=20
href=3D"http://tinyurl.com/3yllxb">http://tinyurl.com/3yllxb</A></FONT></=
DIV>
<DIV><FONT face=3DArial color=3D#008000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial color=3D#008000 size=3D2>Must have access to=20
CustomerSource.</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV>&nbsp;</DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</DIV>
<DIV>&nbsp;</DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).&nbsp; If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express.&nbsp;=20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV>&nbsp;</DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"bogdog" &lt;<A=20
  =
href=3D"mailto:bogdog@discussions.microsoft.com">bogdog@discussions.micro=
soft.com</A>&gt;=20
  wrote in message <A=20
  =
href=3D"news:6B4F4512-375E-497E-AC2B-59D9916B4C5B@microsoft.com">news:6B4=
F4512-375E-497E-AC2B-59D9916B4C5B@microsoft.com</A>...</DIV>Ok,=20
  I have just transfered to RMS from another POS system.&nbsp; We =
couldn't=20
  <BR>export our old gift certificates to the new RMS, but they are =
still out=20
  there <BR>and being redeemed. The problem is they have already been =
sold and=20
  we need <BR>them in our system.&nbsp;&nbsp; We have tried a discount =
on a=20
  sale, but that only takes <BR>money off the sub total and shorts the =
taxes=20
  owed on the total. How do we get <BR>our old gift certificates in our =
new=20
  system without taking in money and <BR>effecting our bookkeeping, and =
having=20
  allowing our customers to use them. We <BR>also tried to enter them as =

  vouchers and in a payment option, but RMS <BR>wouldn't allow the sale =
to be=20
  processed. Any advise would be helpful!</BLOCKQUOTE></BODY></HTML>

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cptsoft (1248)
11/15/2007 3:51:33 AM
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