Outlook Connector Outook Live send/receive error caused by safe list

Outlook Connector for Outlook Live will only intermittently
send/receive mail from my Hotmail account into my Outlook 2003.  The
two times I can get this to work successfully are right after I install
Outlook Connector and right after I send and e-mail from my Hotmail
account withing Outlook.  All other times, I see the following error
messsage in the "Detailed Report" from the "Server Status" in Outlook
below.  FYI, it will always download my Contacts.

Outlook Connector Version 1.5.6232.0

Account: bbmcgee@hotmail.com

Signed in successfully at 3/4/2005 9:58:25 AM

Mail            : Error at 9:58 AM.

Calendar        :

Contacts        : Last successfully refreshed at 9:58 AM.

Errors :

Time: 3/4/2005 9:58:25 AM
Error in Mail
Unable To Get Safe List

I have no items in my Hotmail safe list, so I am confused about the
error message.  I have verified on the Microsoft Member Center site
that I have an Outlook Live subscription. I am running the latest
version of Outlook Connector, 1.5.6232.0.  I am also running the
version of Outlook 2003 that comes with the Outlook Live subscription,
11.6359.6360 SP1.  From home, with the above configuration and Windows
XP SP2, I am able to use all aspects of Outlook Live successfully.
>From work, with the same configuration and Windows 2000 SP4, Outlook
Connector will NOT download mail and calendar items from Hotmail to
Outlook.  I suppose it's not the exact same configuration at work.  I
also have a Microsoft Exchange account in my profile at work.

I have been working with Microsoft Support to no avail.  They have
suggested the following, and nothing has worked:

1) Create a new profile
2) Rename a bunch of cache files as .old
3) Disable any anti-virus
4) Start in safe mode
5) Start in diagnostic startup
6) Create a new user account

Any suggestions are appreciated.

bbmcgee (2)
3/4/2005 4:18:45 PM
outlook 87535 articles. 11 followers. Follow

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