Outlook 2003 Errors while printing

I have a few end users that get an event id 1000 when 
they open an email and then print using the file pulldown 
on that email. They still successfully print, but Outllok 
errors and closes. The exact error is:

Event Type:	Error
Event Source:	Microsoft Office 11
Event Category:	None
Event ID:	1000
Date:		1/21/2004
Time:		10:37:14 AM
User:		N/A
Computer:	049-NBSACMR
Faulting application outlook.exe, version 11.0.5510.0, 
stamp 3f1380f0, faulting module unknown, version, 
stamp 00000000, debug? 0, fault address 0x00000038.

For more information, see Help and Support Center at 
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6f 00 75 00 74 00    .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 31 00 31 00 2e 00    .1.1...
0048: 30 00 2e 00 35 00 35 00   0...5.5.
0050: 31 00 30 00 2e 00 30 00   1.0...0.
0058: 20 00 33 00 66 00 31 00    .3.f.1.
0060: 33 00 38 00 30 00 66 00   3.8.0.f.
0068: 30 00 20 00 69 00 6e 00   0. .i.n.
0070: 20 00 75 00 6e 00 6b 00    .u.n.k.
0078: 6e 00 6f 00 77 00 6e 00   n.o.w.n.
0080: 20 00 30 00 2e 00 30 00    .0...0.
0088: 2e 00 30 00 2e 00 30 00   ..0...0.
0090: 20 00 30 00 30 00 30 00    .0.0.0.
0098: 30 00 30 00 30 00 30 00
00a0: 30 00 20 00 66 00 44 00   0. .f.D.
00a8: 65 00 62 00 75 00 67 00   e.b.u.g.
00b0: 20 00 30 00 20 00 61 00    .0. .a.
00b8: 74 00 20 00 6f 00 66 00   t. .o.f.
00c0: 66 00 73 00 65 00 74 00   f.s.e.t.
00c8: 20 00 30 00 30 00 30 00    .0.0.0.
00d0: 30 00 30 00 30 00 33 00
00d8: 38 00 0d 00 0a 00         8.....  

However, if they do not open the email, instead just 
right click and select print, it does not error and they 
successfully print. Any Takers? TIA.

anonymous (74722)
1/21/2004 5:59:09 PM
outlook 87535 articles. 11 followers. Follow

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