Outllok problems

I have an 800MHz P-3 HP eVectra that I recently did a 
reinstall of the Office 2000 program and afterwards had to 
do a repair of the Windows 2000 installation.  Now when 
the user opens Outlook, she gets the following message:

"Unable to open your default e-mail folders.  The 
Information Store could not be opened."

The user is able to access her e-mail account through Web 
Access without issue.

Any ideas?
4/19/2004 9:37:34 PM
outlook 87535 articles. 11 followers. Follow

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Assuming this is an exchange server your connecting to.  Go to Ctrl Panel, Mail.  Select the Microsoft Exchange Service and click properties.  Reenter the echange server and mailbox name and then click the Check Name button.  If this fails, then you have a domain/exchange issue to resolve.
anonymous (74722)
4/19/2004 10:01:05 PM
You wer right in assuming that we connect to an exchange 

I followed your advice but when I hit the check name 
button I get the following message:

"The name could not be resolved.  The Microsoft Exchange 
Address Book was unable to log on to the Microsoft 
Exchange Server computer.  Contact your system 
administrator if the problem persists."

I have tried using the name of the exchange server and its 
IP address - both give me the same result.  I have network 
connectivity and I am able to PING the Exchange server.

>-----Original Message-----
>Assuming this is an exchange server your connecting to.  
Go to Ctrl Panel, Mail.  Select the Microsoft Exchange 
Service and click properties.  Reenter the echange server 
and mailbox name and then click the Check Name button.  If 
this fails, then you have a domain/exchange issue to 
4/20/2004 4:14:54 PM

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