Can't e-mail from Word 2000 using Outlook 2002/XP

After "upgrading" Outlook 2000 SP-1 to Outlook 2002, I 
can't create a Word letter from within Outlook or send a 
file to a recipient from within Word.
When I try to create a letter from within Outlook, I get 
the error "To use this feature you must install the 
version of Microsoft Word that matches the installed 
version of Microsoft Outlook".
I've tried The Outlook 2002 "repair", and even 
uninstalled it and re-installed Outlook 2000 SP-1. In 
that configuration, the software worked fine. But when 
I "upgraded" again to Outlook 2002, it was broken again.
I've found nothing that states that Outlook 2002 no 
longer integrates as fully with Word 2000 as Outlook 2000 
did.
Any suggestions?
Thanks.

-Steve
0
anonymous (74722)
12/10/2003 6:38:00 PM
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The Word and Outlook versions must be the same for this feature to work
K

"Steve" <anonymous@discussions.microsoft.com> wrote in message
news:112fc01c3bf4c$bd362d90$a601280a@phx.gbl...
> After "upgrading" Outlook 2000 SP-1 to Outlook 2002, I
> can't create a Word letter from within Outlook or send a
> file to a recipient from within Word.
> When I try to create a letter from within Outlook, I get
> the error "To use this feature you must install the
> version of Microsoft Word that matches the installed
> version of Microsoft Outlook".
> I've tried The Outlook 2002 "repair", and even
> uninstalled it and re-installed Outlook 2000 SP-1. In
> that configuration, the software worked fine. But when
> I "upgraded" again to Outlook 2002, it was broken again.
> I've found nothing that states that Outlook 2002 no
> longer integrates as fully with Word 2000 as Outlook 2000
> did.
> Any suggestions?
> Thanks.
>
> -Steve


0
nosp2972 (64)
12/10/2003 8:36:16 PM
Thanks, but is there any confirmation of this from 
Microsoft? I'll have to tell my boss that we'll have to 
upgrade all the computers to Office XP, and he won't like 
that without proof that it's the only "solution". 
(Actually, he won't like it either way, but at least I'll 
have done all I can.)
The other option, of course, is to go back to Outlook 
2000, but since we already bought Outlook XP, that seems a 
waste of money.

-Steve

>-----Original Message-----
>The Word and Outlook versions must be the same for this 
feature to work
>K
>
>"Steve" <anonymous@discussions.microsoft.com> wrote in 
message
>news:112fc01c3bf4c$bd362d90$a601280a@phx.gbl...
>> After "upgrading" Outlook 2000 SP-1 to Outlook 2002, I
>> can't create a Word letter from within Outlook or send a
>> file to a recipient from within Word.
>> When I try to create a letter from within Outlook, I get
>> the error "To use this feature you must install the
>> version of Microsoft Word that matches the installed
>> version of Microsoft Outlook".
>> I've tried The Outlook 2002 "repair", and even
>> uninstalled it and re-installed Outlook 2000 SP-1. In
>> that configuration, the software worked fine. But when
>> I "upgraded" again to Outlook 2002, it was broken again.
>> I've found nothing that states that Outlook 2002 no
>> longer integrates as fully with Word 2000 as Outlook 
2000
>> did.
>> Any suggestions?
>> Thanks.
>>
>> -Steve
>
>
>.
>
0
anonymous (74722)
12/10/2003 9:46:52 PM
Reply:

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