Hi, im trying to do something really simple, trouble is i dont know what the feature's called to be able to search for tips on how to do it. Basically in outlook messages, when a user begins writing a sentence e.g. "in the terms of" i need a tag to pop up that allows the user to press enter and then the remainder of what they will want to type in will be inserted in, its a yellow tag that comes up above the words. i dont know where it needs to be created and enabled. Cheers, Rhys.