Access Denied message for certian e-mail with Attachments

So I have this problem where I have a bunch of Messages in Outlook which I 
can not remove. I have tried:

- Just plain deleting them �?" get �?oThe item could not be deleted. It was 
either moved or already deleted or access was denied.�?� Message.

- Archive the messages �?" get �?oError while archiving folder �?~ to be 
delted�?T in store �?oMailbox �?" administrator�?T . Some Items could not be 
copied. They were either moved or deleted or access was denied�?�

- Exmergeing them out - Exmerge Logs do not present any error messages, all 
looks successful, but messages do not move.

- Deleting them through OWA �?" get �?oSome items could not be deleted. It 
was either moved or already deleted or access was denied.�?�

- Moving them to a PST File by chaning the delivery location of all 
messages�?� -- All messages except problem messages move correctly.

Anyone seen this before or have any suggestions.. This is came to light 
because our backups started to fail with access denied errors to these 
messages. I know I could just kill the Brick level backups, but I really 
don�?Tt want to do that.


0
twoodruff (3)
10/4/2004 2:35:13 PM
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So now I believe that I have figured out what happened to create these 
messages, but the problem is that I still can not delete them, so I am 
hoping someone else might know that part J .. What happened was this.. we 
had just recently upgraded the Symantec AV on the Network to version 9, and 
we moved the exchange server to be an unmanaged client. We set up most of 
the exclusions correctly, but missed two key exclusions --- 

1) the M -" Drive

2) The Symantec AVF temp directory

- so what was happening was the SAVF was putting the attachment in its temp 
directory to scan it, but the Client AV got to it as soon as it was saved so 
it was a virus and deleted the file. So I am getting the access denied error 
because the Attachment was deleted by the AV..

With that said.. anyone know how to access a message whose attachment has 
been removed

"Travis Woodruff" <twoodruff@dataprise.com> wrote in message 
news:eP7W$7hqEHA.3464@tk2msftngp13.phx.gbl...
> So I have this problem where I have a bunch of Messages in Outlook which I 
> can not remove. I have tried:
>
> - Just plain deleting them �?" get �?oThe item could not be deleted. It 
> was either moved or already deleted or access was denied.�?� Message.
>
> - Archive the messages �?" get �?oError while archiving folder �?~ to be 
> delted�?T in store �?oMailbox �?" administrator�?T . Some Items could not 
> be copied. They were either moved or deleted or access was denied�?�
>
> - Exmergeing them out - Exmerge Logs do not present any error messages, 
> all looks successful, but messages do not move.
>
> - Deleting them through OWA �?" get �?oSome items could not be deleted. It 
> was either moved or already deleted or access was denied.�?�
>
> - Moving them to a PST File by chaning the delivery location of all 
> messages�?� -- All messages except problem messages move correctly.
>
> Anyone seen this before or have any suggestions.. This is came to light 
> because our backups started to fail with access denied errors to these 
> messages. I know I could just kill the Brick level backups, but I really 
> don�?Tt want to do that.
>
> 


0
twoodruff (3)
10/4/2004 3:42:08 PM
I just ran across this same thing with Exchange & Symantec...

One way to get rid of this is to create a new perosnal folder (.pst) in 
Outlook and save the emails you want to keep into it.  Then delete the 
mailbox and re-create it in Exchange (use Exchange-enabled Active 
Directory...cleaner).

Then with Outlook, move saved emails back.

"Travis Woodruff" wrote:

> So now I believe that I have figured out what happened to create these 
> messages, but the problem is that I still can not delete them, so I am 
> hoping someone else might know that part J .. What happened was this.. we 
> had just recently upgraded the Symantec AV on the Network to version 9, and 
> we moved the exchange server to be an unmanaged client. We set up most of 
> the exclusions correctly, but missed two key exclusions --- 
> 
> 1) the M -" Drive
> 
> 2) The Symantec AVF temp directory
> 
> - so what was happening was the SAVF was putting the attachment in its temp 
> directory to scan it, but the Client AV got to it as soon as it was saved so 
> it was a virus and deleted the file. So I am getting the access denied error 
> because the Attachment was deleted by the AV..
> 
> With that said.. anyone know how to access a message whose attachment has 
> been removed
> 
> "Travis Woodruff" <twoodruff@dataprise.com> wrote in message 
> news:eP7W$7hqEHA.3464@tk2msftngp13.phx.gbl...
> > So I have this problem where I have a bunch of Messages in Outlook which I 
> > can not remove. I have tried:
> >
> > - Just plain deleting them â?" get â?oThe item could not be deleted. It 
> > was either moved or already deleted or access was denied.� Message.
> >
> > - Archive the messages â?" get â?oError while archiving folder â?~ to be 
> > deltedâ?T in store â?oMailbox â?" administratorâ?T . Some Items could not 
> > be copied. They were either moved or deleted or access was denied�
> >
> > - Exmergeing them out - Exmerge Logs do not present any error messages, 
> > all looks successful, but messages do not move.
> >
> > - Deleting them through OWA â?" get â?oSome items could not be deleted. It 
> > was either moved or already deleted or access was denied.�
> >
> > - Moving them to a PST File by chaning the delivery location of all 
> > messagesâ?¦ -- All messages except problem messages move correctly.
> >
> > Anyone seen this before or have any suggestions.. This is came to light 
> > because our backups started to fail with access denied errors to these 
> > messages. I know I could just kill the Brick level backups, but I really 
> > donâ?Tt want to do that.
> >
> > 
> 
> 
> 
0
Kevin105 (377)
10/4/2004 4:29:04 PM
Reply:

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