Changes Since Moving to Exchange

Hi there;

I have subfolders within the inbox, and then subfolders within the 
subfolders.  I also have rules so that when a message comes in from a certain 
person the message goes into their folder.

Before we moved to our new exchange server if someone sent a message and the 
message went to their folder, the number of unread emails in the folder 
changes (ie, if Joe Bloggs sends an email to me his message goes to the Joe 
Bloggs folder, and it looks like Joe Bloggs (1)).  And the folder that the 
'Joe Bloggs' is in (for this example it could be 'staff') would also show 
there is an unread message (ie it would be staff (1)).

So the structure of this would be Inbox (1) > Staff (1) > Joe Bloggs (1).

However since moving to our exchange, we now only get the sub-sub-folder 
showing a new message, so it looks like

Inbox > Staff > Joe Bloggs (1).

This is a problem as the 'staff' folder has a large number of folders in it 
and having to keep this expanded is a pain.  Any thoughts as to how I get the 
folders above it to start showing an unread message again?

Hope that all made sense!

Cheers :)
0
Utf
11/17/2009 3:21:02 PM
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What mail client did you use before? This is how outlook has always worked - 
it only shows the unread for that folder, not for subfolders.

-- 
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"ChrisHolland" <ChrisHolland@discussions.microsoft.com> wrote in message 
news:54088ABF-9721-495D-89E5-CBE9964842A8@microsoft.com...
> Hi there;
>
> I have subfolders within the inbox, and then subfolders within the
> subfolders.  I also have rules so that when a message comes in from a 
> certain
> person the message goes into their folder.
>
> Before we moved to our new exchange server if someone sent a message and 
> the
> message went to their folder, the number of unread emails in the folder
> changes (ie, if Joe Bloggs sends an email to me his message goes to the 
> Joe
> Bloggs folder, and it looks like Joe Bloggs (1)).  And the folder that the
> 'Joe Bloggs' is in (for this example it could be 'staff') would also show
> there is an unread message (ie it would be staff (1)).
>
> So the structure of this would be Inbox (1) > Staff (1) > Joe Bloggs (1).
>
> However since moving to our exchange, we now only get the sub-sub-folder
> showing a new message, so it looks like
>
> Inbox > Staff > Joe Bloggs (1).
>
> This is a problem as the 'staff' folder has a large number of folders in 
> it
> and having to keep this expanded is a pain.  Any thoughts as to how I get 
> the
> folders above it to start showing an unread message again?
>
> Hope that all made sense!
>
> Cheers :) 

0
Diane
11/17/2009 3:25:34 PM
BTW- this is one reason we do not recommend using a lot of folders for 
sorting mail. Put all if the mail from the Staff in the staff folder and use 
views or find to find them.

-- 
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"ChrisHolland" <ChrisHolland@discussions.microsoft.com> wrote in message 
news:54088ABF-9721-495D-89E5-CBE9964842A8@microsoft.com...
> Hi there;
>
> I have subfolders within the inbox, and then subfolders within the
> subfolders.  I also have rules so that when a message comes in from a 
> certain
> person the message goes into their folder.
>
> Before we moved to our new exchange server if someone sent a message and 
> the
> message went to their folder, the number of unread emails in the folder
> changes (ie, if Joe Bloggs sends an email to me his message goes to the 
> Joe
> Bloggs folder, and it looks like Joe Bloggs (1)).  And the folder that the
> 'Joe Bloggs' is in (for this example it could be 'staff') would also show
> there is an unread message (ie it would be staff (1)).
>
> So the structure of this would be Inbox (1) > Staff (1) > Joe Bloggs (1).
>
> However since moving to our exchange, we now only get the sub-sub-folder
> showing a new message, so it looks like
>
> Inbox > Staff > Joe Bloggs (1).
>
> This is a problem as the 'staff' folder has a large number of folders in 
> it
> and having to keep this expanded is a pain.  Any thoughts as to how I get 
> the
> folders above it to start showing an unread message again?
>
> Hope that all made sense!
>
> Cheers :) 

0
Diane
11/17/2009 3:27:18 PM
Outlook never did that before you started using Exchange either ;-)
You can use a Search Folder though to aggregate the (unread) messages of all 
the subfolders of a specific (or more) folders. It would be the same effect 
as the top folder reporting a new message in a subfolder.
For details see;
http://www.msoutlook.info/question/338

-- 
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ChrisHolland" <ChrisHolland@discussions.microsoft.com> wrote in message 
news:54088ABF-9721-495D-89E5-CBE9964842A8@microsoft.com...
> Hi there;
>
> I have subfolders within the inbox, and then subfolders within the
> subfolders.  I also have rules so that when a message comes in from a 
> certain
> person the message goes into their folder.
>
> Before we moved to our new exchange server if someone sent a message and 
> the
> message went to their folder, the number of unread emails in the folder
> changes (ie, if Joe Bloggs sends an email to me his message goes to the 
> Joe
> Bloggs folder, and it looks like Joe Bloggs (1)).  And the folder that the
> 'Joe Bloggs' is in (for this example it could be 'staff') would also show
> there is an unread message (ie it would be staff (1)).
>
> So the structure of this would be Inbox (1) > Staff (1) > Joe Bloggs (1).
>
> However since moving to our exchange, we now only get the sub-sub-folder
> showing a new message, so it looks like
>
> Inbox > Staff > Joe Bloggs (1).
>
> This is a problem as the 'staff' folder has a large number of folders in 
> it
> and having to keep this expanded is a pain.  Any thoughts as to how I get 
> the
> folders above it to start showing an unread message again?
>
> Hope that all made sense!
>
> Cheers :) 

0
Roady
11/17/2009 4:40:50 PM
Reply:

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