Contact First & Last names the wrong way around

  In Outlook 2003 when creating a new contact I typed their name into the 
name field in the order Firstname Middlename Lastname and Outlook placed them 
in the correct order. I've recently upgraded to Outlook 2007 and now when I 
type in a name, for example John Smith Outlook takes John as the lastname and 
Smith as the Firstname and displays John, Smith (it's set to file as 
Lastname, Firstname).

Options > Preferences > Contact Options > Default Fullname Order is set to 
Firstname Middlename Lastname (as I want it).

To confuse things further I have a number of contacts that worked correctly 
in Outlook 2007 and display correct in Outlook 2007 in that John Smith would 
display correctly in the Fullname field, when I click the Fullname button 
which opens the Check Fullname dialoge I see the First and Last names in 
their correct fields but the minute I close it the First and Last names are 
reversed in the Fullname field and Outlook registers the contact as having 
been changed.

Any thoughts on how I can get this working.
0
Utf
4/17/2010 4:26:02 PM
outlook.contacts 937 articles. 0 followers. Follow

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Parse the name elements yourself. Do not use the Full Name field.
-- 
Russ Valentine
"PJay" <PJay@discussions.microsoft.com> wrote in message 
news:21E272C4-EAA9-472A-9906-40331D675DC3@microsoft.com...
>  In Outlook 2003 when creating a new contact I typed their name into the
> name field in the order Firstname Middlename Lastname and Outlook placed 
> them
> in the correct order. I've recently upgraded to Outlook 2007 and now when 
> I
> type in a name, for example John Smith Outlook takes John as the lastname 
> and
> Smith as the Firstname and displays John, Smith (it's set to file as
> Lastname, Firstname).
>
> Options > Preferences > Contact Options > Default Fullname Order is set to
> Firstname Middlename Lastname (as I want it).
>
> To confuse things further I have a number of contacts that worked 
> correctly
> in Outlook 2007 and display correct in Outlook 2007 in that John Smith 
> would
> display correctly in the Fullname field, when I click the Fullname button
> which opens the Check Fullname dialoge I see the First and Last names in
> their correct fields but the minute I close it the First and Last names 
> are
> reversed in the Fullname field and Outlook registers the contact as having
> been changed.
>
> Any thoughts on how I can get this working. 

0
Russ
4/17/2010 4:34:49 PM
Any time you change those settings would suggest that you close and restart
Outlook. Think you'll find that Outlook will behave the way you want it to
after it's restarted.

In addition, to ensure maximum pain with <FullName> inconsistencies, enter
the name in the FullName field instead of entering each part separately.
Even entering the component parts individually, if you don't follow the
suggestion above, you're still going to encounter some issues.

A simple series of tests anyone can do to see some of the variants first 
hand:

Test 1

1) Set FullName format option to Last, First
2) Create a new contact - enter the value of <FName LName> (without the
brackets) directly into the FullName field
3) Check the individual field values and you'll find FirstName = <LName>
and LastName = <FName>
*** you can save the contact but makes no difference

Test 2
1) Set FullName to First Middle Last *** without restarting Outlook
2) Create a new contact - enter the value of <FName MName LName> into the
FullName field
3) Check individual values and you'll find - FirstName = MName LName and
LastName= FName

close/restart Outlook and repeat test #2 (items#2 & 3)
view the results - you'll find the name is parsed correctly

FileAs will be populated based on the actual values found in the FirstName,
LastName fields so if these are parsed wrong the FileAs and Email DisplayAs
fields will also be incorrect. There are all kinds of combinations and
permutations anyone can have fun with if so inclined. This of course does
not include the differences between creating a new contact or updating a
particular field for an existing contact or using the Outlook import wizard
which does not follow Outlook UI settings in all cases.

In short - to eliminate (or at the very least, minimize) issues related to
a contact's name field (as well as anything that depends on that field) -
just need to do the following:

#1 - Establish your desired settings for the various fields (FullName,
FileAs)
#2 - Close and restart Outlook
#3 - Enter a contact's name using the individual name parts
#4 - Enter the name before entering an email address

The above is for Outlook '2007 and may or may not be completely indentical
for other versions of Outlook. ContactGenie products work the same in
terms of setting values for all versions of Outlook so have lost track of
any differences between versions for specific fields.

Karl
-- 
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

"PJay" <PJay@discussions.microsoft.com> wrote in message
news:21E272C4-EAA9-472A-9906-40331D675DC3@microsoft.com...
>  In Outlook 2003 when creating a new contact I typed their name into the
> name field in the order Firstname Middlename Lastname and Outlook placed
> them
> in the correct order. I've recently upgraded to Outlook 2007 and now when
> I
> type in a name, for example John Smith Outlook takes John as the lastname
> and
> Smith as the Firstname and displays John, Smith (it's set to file as
> Lastname, Firstname).
>
> Options > Preferences > Contact Options > Default Fullname Order is set
> to
> Firstname Middlename Lastname (as I want it).
>
> To confuse things further I have a number of contacts that worked
> correctly
> in Outlook 2007 and display correct in Outlook 2007 in that John Smith
> would
> display correctly in the Fullname field, when I click the Fullname button
> which opens the Check Fullname dialoge I see the First and Last names in
> their correct fields but the minute I close it the First and Last names
> are
> reversed in the Fullname field and Outlook registers the contact as
> having
> been changed.
>
> Any thoughts on how I can get this working.



0
Karl
4/17/2010 6:20:14 PM
Actually Outlook 2007 is a lot worse than Outlook 2003 at parsing name 
elements correctly when users use the Full Name field to enter name 
elements. In all versions, of course, it is best practice to parse name 
elements directly rather than trusting Outlook to do it from the Full Name 
field.
-- 
Russ Valentine
"Karl Timmermans" <karl@claxton.com> wrote in message 
news:%23L5xgql3KHA.1624@TK2MSFTNGP06.phx.gbl...
> Any time you change those settings would suggest that you close and 
> restart
> Outlook. Think you'll find that Outlook will behave the way you want it to
> after it's restarted.
>
> In addition, to ensure maximum pain with <FullName> inconsistencies, enter
> the name in the FullName field instead of entering each part separately.
> Even entering the component parts individually, if you don't follow the
> suggestion above, you're still going to encounter some issues.
>
> A simple series of tests anyone can do to see some of the variants first 
> hand:
>
> Test 1
>
> 1) Set FullName format option to Last, First
> 2) Create a new contact - enter the value of <FName LName> (without the
> brackets) directly into the FullName field
> 3) Check the individual field values and you'll find FirstName = <LName>
> and LastName = <FName>
> *** you can save the contact but makes no difference
>
> Test 2
> 1) Set FullName to First Middle Last *** without restarting Outlook
> 2) Create a new contact - enter the value of <FName MName LName> into the
> FullName field
> 3) Check individual values and you'll find - FirstName = MName LName and
> LastName= FName
>
> close/restart Outlook and repeat test #2 (items#2 & 3)
> view the results - you'll find the name is parsed correctly
>
> FileAs will be populated based on the actual values found in the 
> FirstName,
> LastName fields so if these are parsed wrong the FileAs and Email 
> DisplayAs
> fields will also be incorrect. There are all kinds of combinations and
> permutations anyone can have fun with if so inclined. This of course does
> not include the differences between creating a new contact or updating a
> particular field for an existing contact or using the Outlook import 
> wizard
> which does not follow Outlook UI settings in all cases.
>
> In short - to eliminate (or at the very least, minimize) issues related to
> a contact's name field (as well as anything that depends on that field) -
> just need to do the following:
>
> #1 - Establish your desired settings for the various fields (FullName,
> FileAs)
> #2 - Close and restart Outlook
> #3 - Enter a contact's name using the individual name parts
> #4 - Enter the name before entering an email address
>
> The above is for Outlook '2007 and may or may not be completely indentical
> for other versions of Outlook. ContactGenie products work the same in
> terms of setting values for all versions of Outlook so have lost track of
> any differences between versions for specific fields.
>
> Karl
> -- 
> ____________________________________________________________
> Karl Timmermans - The Claxton Group
> ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
> "Contact import/export/data management tools for Outlook '2000/2010"
> http://www.contactgenie.com
>
> "PJay" <PJay@discussions.microsoft.com> wrote in message
> news:21E272C4-EAA9-472A-9906-40331D675DC3@microsoft.com...
>>  In Outlook 2003 when creating a new contact I typed their name into the
>> name field in the order Firstname Middlename Lastname and Outlook placed
>> them
>> in the correct order. I've recently upgraded to Outlook 2007 and now when
>> I
>> type in a name, for example John Smith Outlook takes John as the lastname
>> and
>> Smith as the Firstname and displays John, Smith (it's set to file as
>> Lastname, Firstname).
>>
>> Options > Preferences > Contact Options > Default Fullname Order is set
>> to
>> Firstname Middlename Lastname (as I want it).
>>
>> To confuse things further I have a number of contacts that worked
>> correctly
>> in Outlook 2007 and display correct in Outlook 2007 in that John Smith
>> would
>> display correctly in the Fullname field, when I click the Fullname button
>> which opens the Check Fullname dialoge I see the First and Last names in
>> their correct fields but the minute I close it the First and Last names
>> are
>> reversed in the Fullname field and Outlook registers the contact as
>> having
>> been changed.
>>
>> Any thoughts on how I can get this working.
>
>
> 

0
Russ
4/17/2010 8:11:24 PM
Reply:

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