Discover card issues

I spoke with customer service tonight because after I connected to
Discover through Money, the logon page showed a different card #.  
It turns out Discover is assigning new card #s (to what group of
cardholders I do not know).  She did say the direct download problem
was fixed.  And indeed it did download one transaction and opened a
new account with the new card #.  It appears impossible to retrieve by
direct download the transactions that had been missing (due to
download problems) before the card # was changed.  The fix I guess
will be an indirect statement download when the next statement comes
out, unless one entry is just "balance transfer".  Then it will be
manual entry. And then merging the two accounts.

Just a heads up.

And my apologies if this was discussed in the other recent thread
about Discover download problems, which I no longer have.

0
kapjim (5)
7/10/2009 2:34:07 AM
money 28651 articles. 7 followers. Follow

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