Office 2008 Setup Assistant Repeatedly Crashes

Installed Office 2008 via Remote Disc to a Macbook Air. When launching Office Apps, Office Setup Assistant opens but when I attempt to continue it crashes. Here's the error report

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-16 12:00:46 -0800
Application Name: Microsoft Office Setup Assistant
Application Bundle ID: com.microsoft.setupassistant
Application Signature: MosA
Application Version: 12.0.0.071130
Crashed Module Name: EntourageLegacy
Crashed Module Version: unknown
Crashed Module Offset: 0x000e921f
Blame Module Name: EntourageLegacy
Blame Module Version: unknown
Blame Module Offset: 0x000e921f
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409

Thread 0 crashed:

# 1 0x00b3821f in _SAM_SetMeContactField + 0x0000005F (EntourageLegacy + 0x000e921f)
# 2 0x16206f50 in -[UserInfoPane createIdentityFromData] + 0x000002FE (UserInfo + 0x00003f50)
# 3 0x00013bbe in -[WizardController goNextRoot:skipShouldExit:] + 0x0000022E (MicrosoftWizard + 0x00003bbe)
# 4 0x00013ce7 in -[WizardController goNext:] + 0x00000030 (MicrosoftWizard + 0x00003ce7)
# 5 0x946b9e56 in .objc_class_name_HICocoaWindowContentView + 0x93E56936 (AppKit + 0x00111e56)
# 6 0x946b9d94 in .objc_class_name_HICocoaWindowContentView + 0x93E56874 (AppKit + 0x00111d94)
# 7 0x946b9c1a in .objc_class_name_HICocoaWindowContentView + 0x93E566FA (AppKit + 0x00111c1a)
# 8 0x94793c4f in .objc_class_name_HICocoaWindowContentView + 0x93F3072F (AppKit + 0x001ebc4f)
# 9 0x94767109 in .objc_class_name_HICocoaWindowContentView + 0x93F03BE9 (AppKit + 0x001bf109)
# 10 0x94766f78 in .objc_class_name_HICocoaWindowContentView + 0x93F03A58 (AppKit + 0x001bef78)
# 11 0x94766e44 in .objc_class_name_HICocoaWindowContentView + 0x93F03924 (AppKit + 0x001bee44)
# 12 0x94766e44 in .objc_class_name_HICocoaWindowContentView + 0x93F03924 (AppKit + 0x001bee44)
# 13 0x94766baf in .objc_class_name_HICocoaWindowContentView + 0x93F0368F (AppKit + 0x001bebaf)
# 14 0x94756e51 in .objc_class_name_HICocoaWindowContentView + 0x93EF3931 (AppKit + 0x001aee51)
# 15 0x960fecdc in .objc_class_name_NSScriptSynonymDescription + 0x95E69B1C (Foundation + 0x00009cdc)
# 16 0x90b149da in .objc_class_name___NSCFSet + 0x909CAA9A (CoreFoundation + 0x000539da)
# 17 0x90b14cb3 in .objc_class_name___NSCFSet + 0x909CAD73 (CoreFoundation + 0x00053cb3)
# 18 0x960fbfd0 in .objc_class_name_NSScriptSynonymDescription + 0x95E66E10 (Foundation + 0x00006fd0)
# 19 0x94755f68 in .objc_class_name_HICocoaWindowContentView + 0x93EF2A48 (AppKit + 0x001adf68)
# 20 0x94755d33 in .objc_class_name_HICocoaWindowContentView + 0x93EF2813 (AppKit + 0x001add33)
# 21 0x94755ad5 in .objc_class_name_HICocoaWindowContentView + 0x93EF25B5 (AppKit + 0x001adad5)
# 22 0x9475595c in .objc_class_name_HICocoaWindowContentView + 0x93EF243C (AppKit + 0x001ad95c)
# 23 0x94748a81 in .objc_class_name_HICocoaWindowContentView + 0x93EE5561 (AppKit + 0x001a0a81)
# 24 0x9474768e in .objc_class_name_HICocoaWindowContentView + 0x93EE416E (AppKit + 0x0019f68e)
# 25 0x947471a8 in .objc_class_name_HICocoaWindowContentView + 0x93EE3C88 (AppKit + 0x0019f1a8)
# 26 0x947470b6 in .objc_class_name_HICocoaWindowContentView + 0x93EE3B96 (AppKit + 0x0019f0b6)
# 27 0x946b76fd in .objc_class_name_HICocoaWindowContentView + 0x93E541DD (AppKit + 0x0010f6fd)
# 28 0x94683714 in .objc_class_name_HICocoaWindowContentView + 0x93E201F4 (AppKit + 0x000db714)
# 29 0x945e10f9 in .objc_class_name_HICocoaWindowContentView + 0x93D7DBD9 (AppKit + 0x000390f9)
# 30 0x945ae30a in .objc_class_name_HICocoaWindowContentView + 0x93D4ADEA (AppKit + 0x0000630a)
# 31 0x00002a86 in __start + 0x000000D8 (Microsoft Office Setup Assistant + 0x00001a86)
# 32 0x000029ad in start + 0x00000029 (Microsoft Office Setup Assistant + 0x000019ad)

X86 Thread State:
 eax: 0x6e616863 ebx: 0x00b381ce ecx: 0x950a18fb edx:0x000ad140
 edi: 0x0166a890
0
dlk (3)
2/16/2008 8:10:11 PM
mac.office 7017 articles. 0 followers. Follow

6 Replies
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I think the installer is getting confused because it can't find the
Microsoft User Data folder on the remote disk.

I have sent this off to Curt Laird, the Microsoft Software Engineer in Test,
who may have something that will help.

Cheers

On 17/02/08 7:10 AM, in article ee8db20.-1@webcrossing.caR9absDaxw,
"dlk@officeformac.com" <dlk@officeformac.com> wrote:

> Installed Office 2008 via Remote Disc to a Macbook Air. When launching Office
> Apps, Office Setup Assistant opens but when I attempt to continue it crashes.
> Here's the error report
> 
> Microsoft Error Reporting log version: 2.0
> 
> Error Signature:
> Exception: EXC_BAD_ACCESS
> Date/Time: 2008-02-16 12:00:46 -0800
> Application Name: Microsoft Office Setup Assistant
> Application Bundle ID: com.microsoft.setupassistant
> Application Signature: MosA
> Application Version: 12.0.0.071130
> Crashed Module Name: EntourageLegacy
> Crashed Module Version: unknown
> Crashed Module Offset: 0x000e921f
> Blame Module Name: EntourageLegacy
> Blame Module Version: unknown
> Blame Module Offset: 0x000e921f
> Application LCID: 1033
> Extra app info: Reg=English Loc=0x0409
> 
> Thread 0 crashed:
> 
> # 1 0x00b3821f in _SAM_SetMeContactField + 0x0000005F (EntourageLegacy +
> 0x000e921f)
> # 2 0x16206f50 in -[UserInfoPane createIdentityFromData] + 0x000002FE
> (UserInfo + 0x00003f50)
> # 3 0x00013bbe in -[WizardController goNextRoot:skipShouldExit:] + 0x0000022E
> (MicrosoftWizard + 0x00003bbe)
> # 4 0x00013ce7 in -[WizardController goNext:] + 0x00000030 (MicrosoftWizard +
> 0x00003ce7)
> # 5 0x946b9e56 in .objc_class_name_HICocoaWindowContentView + 0x93E56936
> (AppKit + 0x00111e56)
> # 6 0x946b9d94 in .objc_class_name_HICocoaWindowContentView + 0x93E56874
> (AppKit + 0x00111d94)
> # 7 0x946b9c1a in .objc_class_name_HICocoaWindowContentView + 0x93E566FA
> (AppKit + 0x00111c1a)
> # 8 0x94793c4f in .objc_class_name_HICocoaWindowContentView + 0x93F3072F
> (AppKit + 0x001ebc4f)
> # 9 0x94767109 in .objc_class_name_HICocoaWindowContentView + 0x93F03BE9
> (AppKit + 0x001bf109)
> # 10 0x94766f78 in .objc_class_name_HICocoaWindowContentView + 0x93F03A58
> (AppKit + 0x001bef78)
> # 11 0x94766e44 in .objc_class_name_HICocoaWindowContentView + 0x93F03924
> (AppKit + 0x001bee44)
> # 12 0x94766e44 in .objc_class_name_HICocoaWindowContentView + 0x93F03924
> (AppKit + 0x001bee44)
> # 13 0x94766baf in .objc_class_name_HICocoaWindowContentView + 0x93F0368F
> (AppKit + 0x001bebaf)
> # 14 0x94756e51 in .objc_class_name_HICocoaWindowContentView + 0x93EF3931
> (AppKit + 0x001aee51)
> # 15 0x960fecdc in .objc_class_name_NSScriptSynonymDescription + 0x95E69B1C
> (Foundation + 0x00009cdc)
> # 16 0x90b149da in .objc_class_name___NSCFSet + 0x909CAA9A (CoreFoundation +
> 0x000539da)
> # 17 0x90b14cb3 in .objc_class_name___NSCFSet + 0x909CAD73 (CoreFoundation +
> 0x00053cb3)
> # 18 0x960fbfd0 in .objc_class_name_NSScriptSynonymDescription + 0x95E66E10
> (Foundation + 0x00006fd0)
> # 19 0x94755f68 in .objc_class_name_HICocoaWindowContentView + 0x93EF2A48
> (AppKit + 0x001adf68)
> # 20 0x94755d33 in .objc_class_name_HICocoaWindowContentView + 0x93EF2813
> (AppKit + 0x001add33)
> # 21 0x94755ad5 in .objc_class_name_HICocoaWindowContentView + 0x93EF25B5
> (AppKit + 0x001adad5)
> # 22 0x9475595c in .objc_class_name_HICocoaWindowContentView + 0x93EF243C
> (AppKit + 0x001ad95c)
> # 23 0x94748a81 in .objc_class_name_HICocoaWindowContentView + 0x93EE5561
> (AppKit + 0x001a0a81)
> # 24 0x9474768e in .objc_class_name_HICocoaWindowContentView + 0x93EE416E
> (AppKit + 0x0019f68e)
> # 25 0x947471a8 in .objc_class_name_HICocoaWindowContentView + 0x93EE3C88
> (AppKit + 0x0019f1a8)
> # 26 0x947470b6 in .objc_class_name_HICocoaWindowContentView + 0x93EE3B96
> (AppKit + 0x0019f0b6)
> # 27 0x946b76fd in .objc_class_name_HICocoaWindowContentView + 0x93E541DD
> (AppKit + 0x0010f6fd)
> # 28 0x94683714 in .objc_class_name_HICocoaWindowContentView + 0x93E201F4
> (AppKit + 0x000db714)
> # 29 0x945e10f9 in .objc_class_name_HICocoaWindowContentView + 0x93D7DBD9
> (AppKit + 0x000390f9)
> # 30 0x945ae30a in .objc_class_name_HICocoaWindowContentView + 0x93D4ADEA
> (AppKit + 0x0000630a)
> # 31 0x00002a86 in __start + 0x000000D8 (Microsoft Office Setup Assistant +
> 0x00001a86)
> # 32 0x000029ad in start + 0x00000029 (Microsoft Office Setup Assistant +
> 0x000019ad)
> 
> X86 Thread State:
>  eax: 0x6e616863 ebx: 0x00b381ce ecx: 0x950a18fb edx:0x000ad140
>  edi: 0x0166a890

-- 
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:john@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia

0
john7143 (1072)
2/17/2008 11:35:58 AM
OK, I have a request from the Microsoft developer who is investigating this
problem:

Can you try something for me?
1)      After you install, quit the setup assistant � don�t even let it go
through one pane

2)      Disconnect from all external drives/DVDs/CDs

3)      Launch the setup assistant � either from itself (in the Office
folder) or by launching one of the other apps

Also, is there already a Documents folder on the machine? And is there a
Microsoft User Data folder in there (ex. bad install for some reason, and
now failing when trying to read that first bad run)?
 
Please let me know what the answers are, and I can pass them on.

Cheers


On 17/02/08 7:10 AM, in article ee8db20.-1@webcrossing.caR9absDaxw,
"dlk@officeformac.com" <dlk@officeformac.com> wrote:

> Installed Office 2008 via Remote Disc to a Macbook Air. When launching Office
> Apps, Office Setup Assistant opens but when I attempt to continue it crashes.
> Here's the error report
> 
> Microsoft Error Reporting log version: 2.0
> 
> Error Signature:
> Exception: EXC_BAD_ACCESS
> Date/Time: 2008-02-16 12:00:46 -0800
> Application Name: Microsoft Office Setup Assistant
> Application Bundle ID: com.microsoft.setupassistant
> Application Signature: MosA
> Application Version: 12.0.0.071130
> Crashed Module Name: EntourageLegacy
> Crashed Module Version: unknown
> Crashed Module Offset: 0x000e921f
> Blame Module Name: EntourageLegacy
> Blame Module Version: unknown
> Blame Module Offset: 0x000e921f
> Application LCID: 1033
> Extra app info: Reg=English Loc=0x0409
> 
> Thread 0 crashed:
> 
> # 1 0x00b3821f in _SAM_SetMeContactField + 0x0000005F (EntourageLegacy +
> 0x000e921f)
> # 2 0x16206f50 in -[UserInfoPane createIdentityFromData] + 0x000002FE
> (UserInfo + 0x00003f50)
> # 3 0x00013bbe in -[WizardController goNextRoot:skipShouldExit:] + 0x0000022E
> (MicrosoftWizard + 0x00003bbe)
> # 4 0x00013ce7 in -[WizardController goNext:] + 0x00000030 (MicrosoftWizard +
> 0x00003ce7)
> # 5 0x946b9e56 in .objc_class_name_HICocoaWindowContentView + 0x93E56936
> (AppKit + 0x00111e56)
> # 6 0x946b9d94 in .objc_class_name_HICocoaWindowContentView + 0x93E56874
> (AppKit + 0x00111d94)
> # 7 0x946b9c1a in .objc_class_name_HICocoaWindowContentView + 0x93E566FA
> (AppKit + 0x00111c1a)
> # 8 0x94793c4f in .objc_class_name_HICocoaWindowContentView + 0x93F3072F
> (AppKit + 0x001ebc4f)
> # 9 0x94767109 in .objc_class_name_HICocoaWindowContentView + 0x93F03BE9
> (AppKit + 0x001bf109)
> # 10 0x94766f78 in .objc_class_name_HICocoaWindowContentView + 0x93F03A58
> (AppKit + 0x001bef78)
> # 11 0x94766e44 in .objc_class_name_HICocoaWindowContentView + 0x93F03924
> (AppKit + 0x001bee44)
> # 12 0x94766e44 in .objc_class_name_HICocoaWindowContentView + 0x93F03924
> (AppKit + 0x001bee44)
> # 13 0x94766baf in .objc_class_name_HICocoaWindowContentView + 0x93F0368F
> (AppKit + 0x001bebaf)
> # 14 0x94756e51 in .objc_class_name_HICocoaWindowContentView + 0x93EF3931
> (AppKit + 0x001aee51)
> # 15 0x960fecdc in .objc_class_name_NSScriptSynonymDescription + 0x95E69B1C
> (Foundation + 0x00009cdc)
> # 16 0x90b149da in .objc_class_name___NSCFSet + 0x909CAA9A (CoreFoundation +
> 0x000539da)
> # 17 0x90b14cb3 in .objc_class_name___NSCFSet + 0x909CAD73 (CoreFoundation +
> 0x00053cb3)
> # 18 0x960fbfd0 in .objc_class_name_NSScriptSynonymDescription + 0x95E66E10
> (Foundation + 0x00006fd0)
> # 19 0x94755f68 in .objc_class_name_HICocoaWindowContentView + 0x93EF2A48
> (AppKit + 0x001adf68)
> # 20 0x94755d33 in .objc_class_name_HICocoaWindowContentView + 0x93EF2813
> (AppKit + 0x001add33)
> # 21 0x94755ad5 in .objc_class_name_HICocoaWindowContentView + 0x93EF25B5
> (AppKit + 0x001adad5)
> # 22 0x9475595c in .objc_class_name_HICocoaWindowContentView + 0x93EF243C
> (AppKit + 0x001ad95c)
> # 23 0x94748a81 in .objc_class_name_HICocoaWindowContentView + 0x93EE5561
> (AppKit + 0x001a0a81)
> # 24 0x9474768e in .objc_class_name_HICocoaWindowContentView + 0x93EE416E
> (AppKit + 0x0019f68e)
> # 25 0x947471a8 in .objc_class_name_HICocoaWindowContentView + 0x93EE3C88
> (AppKit + 0x0019f1a8)
> # 26 0x947470b6 in .objc_class_name_HICocoaWindowContentView + 0x93EE3B96
> (AppKit + 0x0019f0b6)
> # 27 0x946b76fd in .objc_class_name_HICocoaWindowContentView + 0x93E541DD
> (AppKit + 0x0010f6fd)
> # 28 0x94683714 in .objc_class_name_HICocoaWindowContentView + 0x93E201F4
> (AppKit + 0x000db714)
> # 29 0x945e10f9 in .objc_class_name_HICocoaWindowContentView + 0x93D7DBD9
> (AppKit + 0x000390f9)
> # 30 0x945ae30a in .objc_class_name_HICocoaWindowContentView + 0x93D4ADEA
> (AppKit + 0x0000630a)
> # 31 0x00002a86 in __start + 0x000000D8 (Microsoft Office Setup Assistant +
> 0x00001a86)
> # 32 0x000029ad in start + 0x00000029 (Microsoft Office Setup Assistant +
> 0x000019ad)
> 
> X86 Thread State:
>  eax: 0x6e616863 ebx: 0x00b381ce ecx: 0x950a18fb edx:0x000ad140
>  edi: 0x0166a890

-- 
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:john@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia

0
john7143 (1072)
2/19/2008 9:43:23 AM
Office was a fresh install on a new computer, so there was no Microsoft User Data folder. We did already move some docs into the Documents folder.

We've tried launching with nothing connected as well as by launching individual apps. It always defaults to the Setup Assistant and crashes in the same fashion.

Would it make sense to trash the currently installed version of Office 2008 and start over from scratch via Remote Disc?
0
dlk (3)
2/19/2008 6:06:39 PM
I have been talking to the Development Engineer who wrote the Setup
Assistant behind the scenes.

I assume you tried the procedure he recommended, exactly?  I'll tell him it
didn't work.

In the meantime, yes, what you suggest makes sense to me: be sure to take
out the Microsoft folder in Preferences when you do this.

Hope this helps


On 20/02/08 3:36 AM, in article ee8db20.2@webcrossing.caR9absDaxw,
"dlk@officeformac.com" <dlk@officeformac.com> wrote:

> Office was a fresh install on a new computer, so there was no Microsoft User
> Data folder. We did already move some docs into the Documents folder.
> 
> We've tried launching with nothing connected as well as by launching
> individual apps. It always defaults to the Setup Assistant and crashes in the
> same fashion.
> 
> Would it make sense to trash the currently installed version of Office 2008
> and start over from scratch via Remote Disc?

-- 
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:john@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia

0
john7143 (1072)
2/20/2008 11:30:45 AM
On Feb 20, 6:30=A0am, John McGhie <j...@mcghie.name> wrote:
> I have been talking to the Development Engineer who wrote the Setup
> Assistant behind the scenes.
>
> I assume you tried the procedure he recommended, exactly? =A0I'll tell him=
 it
> didn't work.
>
> In the meantime, yes, what you suggest makes sense to me: be sure to take
> out the Microsoft folder in Preferences when you do this.
>
> Hope this helps
>
> On 20/02/08 3:36 AM, in article ee8db2...@webcrossing.caR9absDaxw,
>
> "d...@officeformac.com" <d...@officeformac.com> wrote:
> > Office was a fresh install on a new computer, so there was no Microsoft =
User
> > Data folder. We did already move some docs into the Documents folder.
>
> > We've tried launching with nothing connected as well as by launching
> > individual apps. It always defaults to the Setup Assistant and crashes i=
n the
> > same fashion.
>
> > Would it make sense to trash the currently installed version of Office 2=
008
> > and start over from scratch via Remote Disc?
>
> --
> Don't wait for your answer, click here:http://www.word.mvps.org/
>
> Please reply in the group. =A0Please do NOT email me unless I ask you to.
>
> John McGhie, Consultant Technical Writer
> +61 4 1209 1410, mailto:j...@mcghie.name
> McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/
> Nhulunbuy, Northern Territory, Australia

I have the same exact problem, and can only get it to work by logging
in as another USER.  Which isn't a very practical solution.

0
kenmusic7 (1)
2/20/2008 9:15:03 PM
No, you have a quite different problem :-)

Start a new thread, and we'll talk you through fixing it.  Your problem is
quite different to the other one, he can't get it to work anywhere.


On 21/02/08 6:45 AM, in article
4f350956-42a0-411c-9e61-751cb3aa3ce3@h25g2000hsf.googlegroups.com,
"kenmusic7@gmail.com" <kenmusic7@gmail.com> wrote:

> On Feb 20, 6:30�am, John McGhie <j...@mcghie.name> wrote:
>> I have been talking to the Development Engineer who wrote the Setup
>> Assistant behind the scenes.
>> 
>> I assume you tried the procedure he recommended, exactly? �I'll tell him it
>> didn't work.
>> 
>> In the meantime, yes, what you suggest makes sense to me: be sure to take
>> out the Microsoft folder in Preferences when you do this.
>> 
>> Hope this helps
>> 
>> On 20/02/08 3:36 AM, in article ee8db2...@webcrossing.caR9absDaxw,
>> 
>> "d...@officeformac.com" <d...@officeformac.com> wrote:
>>> Office was a fresh install on a new computer, so there was no Microsoft User
>>> Data folder. We did already move some docs into the Documents folder.
>> 
>>> We've tried launching with nothing connected as well as by launching
>>> individual apps. It always defaults to the Setup Assistant and crashes in
>>> the
>>> same fashion.
>> 
>>> Would it make sense to trash the currently installed version of Office 2008
>>> and start over from scratch via Remote Disc?
>> 
>> --
>> Don't wait for your answer, click here:http://www.word.mvps.org/
>> 
>> Please reply in the group. �Please do NOT email me unless I ask you to.
>> 
>> John McGhie, Consultant Technical Writer
>> +61 4 1209 1410, mailto:j...@mcghie.name
>> McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/
>> Nhulunbuy, Northern Territory, Australia
> 
> I have the same exact problem, and can only get it to work by logging
> in as another USER.  Which isn't a very practical solution.
> 

-- 
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:john@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia

0
john7143 (1072)
2/21/2008 12:04:04 PM
Reply:

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I was doing an upgrade from Office Pro '03 to '07, and hit an error calling for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied the file from another machine to the TEMP folder, then another CAB, then another. I'm not sure where the files went, but I had them on another machine so I copied the entire folder from one machine to the other, and the upgrade finished okay. It ran a bit on the slow side, but I'm thinking this is a hardware issue not a file location issue. It's a bit of a pain to have the qualified base for an upgrade i...

Install Sharepoint Support for Office 2003
I want to change an existing Office 2003 network installation. The feature I want to add is Windows SharePoint Services Support. I tried to do this via the Custom Maintenance Wizard. But the Windows Sharepoint Services Support will not install. Hopefully someone can help me with this. I don't want to manually install the feature for 300+ clients. Have you tried to ask in the sharepoint newsgroup ? On the web: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.sharepoint.general -- Peter Please Reply to Newsgroup for the be...

Office 2004 #8
Every time I go to download the update for Office 2004 for Mac 11.3.5 I get this "message Firefox can't find the server at download.microsoft.com" which I think is odd. Or is it? What gives? Did Microsoft disappear? Any advice would be greatly appreciated! On 5/14/07 2:59 PM, in article 1179179956.187325.218210@w5g2000hsg.googlegroups.com, "Arla" <arlajones@gmail.com> wrote: > Every time I go to download the update for Office 2004 for Mac 11.3.5 > I get this "message Firefox can't find the server at > download.microsoft.com" which I t...

Need VBA assistance for Excel Open Dialogue box
Good morning. I need to figure out code that will simply change current directory to a set directory and then show Excel's "Open" Diaglogue box. I am aware that I can use an open command to open a certain file, but I don't want to do that. I want a dialogue box and not a file. Any suggestions? Thanks Cordially, Perhaps: ChDir "c:\test\" Application.Dialogs(xlDialogOpen).Show -- Jim Rech Excel MVP "Brent E" <BrentE@discussions.microsoft.com> wrote in message news:BE9B00E4-2FB8-4BCB-80D9-A082208E0A77@microsoft.com... | Good morning. | ...

Eliminate Read, Delivery, and Out of Office Receipts
We have a user that needs to monitor numerous mailboxes in our Exchange 2003 domain. This monitoring is done very discreetly. Basically we want the Monitor to receive any email sent to the recipient. We achived this by forwarding all mail to the monitor's mail box while still delivering to the intended recipient, in the Exchange General\Delivery Options\Forwarding Address area. The problem now is the Monitor is out of the office and has set an out of opffice reply on their mailbox and everyone that sends email to the recipient is receiving an out of office reply from the monitor...

microsoft office document imaging
What do I have to do to get a MODI file format (MDI or TIF) file to open in Word. I get an error message " An error was encountered while trying to send text to word. Please verify that Word is installed correctly" Word is working fine and has done since day one. This is the first time I have tried to use MODI.... Using XP Pro SP3/Office 2003 SBE -- BarryK In article <91647C81-4A21-4C10-B508-81B2798C928D@microsoft.com>, BarryK wrote: > What do I have to do to get a MODI file format (MDI or TIF) file to open in > Word. I get an error message &qu...

GP Setup Checklists or Forms
Is there a good source somewhere for help in getting an implementation started? I'm looking specifically for forms or checklists that can be given to the customer for Vendor Setup or Customer Setup or any other module setup. My customer showed me some input forms she got from an MBS competitor when they went through that implementation and she thought it was helpful. I've been creating my own but it's time consuming. Thanks! Look for this on PartnerSource: Microsoft Dynamics GP Consultant Toolkit There's a lot in there. If you're looking for a specific thing you...

Problem converting Quicken to Money 2008
I am trying out the new Money since I'm having so much trouble downloading quotes from Quicken. When I convert, it MOSTLY goes ok, but for some reason, certain transfers dating after Oct. of 2005 do not get converted as transfers. They are generally withdrawals from my checking account that get transfered to the Cash account. Cash transfers that are part of a split show up fine as transfers, but transfers that are not part of a split have nothing in the category section, and Money treats them as expenses. There are also a lot of transfers from checking to pay my credit card that...

deploying outlook 2003 with office xp using ciw
In my company office xp is used but for performance reasons oulook 2003 needs to be installed in office xp there is a seperate msi for outlook but now i tried to use the ciw i only selected outlook but when i silently install i get every hing but outlook if i install interactively i do see the same options that i chose for the mst .. help any body?? ...

Office Information Bridge Anyone
Trying to understand whether the Office Information Bridge supports CRM right now or whether there is another download coming for CRM to handle this + integration with Office Solutions Accelerator? Thanks Roger There is a Feature Pack for MSCRM that will provide the hooks for the IBF support. This has not yet been released, but should be in the next month. Matt Parks MVP - Microsoft CRM ---------------------------------------- ---------------------------------------- On Mon, 6 Sep 2004 11:17:41 +0100, "Roger" <roger_id@hotmail.com> wrote: Trying to understand wheth...

Payroll checklist 2008 payroll close
I have a question on the procedures for 2008 payroll close 1. We already created our year end wage file, step 7, step 8 we did our back up, step 9 is in process, on steps 10 and 12 if I do this does this affect the year end wage file already created?? We did not print w2s yet, when i clear in active employees in step 12 does it just affect process going forward and not the wage file I already created, I am new at this and this ism our first gp 10 payroll close. Thanks, Jim ...

Druing setup,Outlook does not open, exchange server error message
During setup, Outlook will not open and a error message say cannot open exchange server. scottblue3 <scottblue3@discussions.microsoft.com> wrote: > During setup, Outlook will not open and a error message say cannot > open exchange server. Use the Mail applet in Control Panel (the E-mail Accounts button) to remove the Exchange account if you're not using Exchange. -- Brian Tillman ...

visio pro 2002 keeps crashing trying to open an org chart
have installed, repaired, and re-loaded visio pro 2002 on numerous occassions and still it falls over when trying to load a previously saved organisation chart ...

Windows NT Symbols Setup
I am looking for a little more info about the Windows NT Symbols Setup Tool. I think VC++ 6.0 install told me I needed to install this. I found a couple documents on support.microsoft.com. One of them states "Windows NT Debug Symbols must be set up if a computer needs to be remotely or locally debugged. It's not conclusive what I need this for: Just when I'm running the application on a Windows NT box, on any Windows Box, only under certain conditions I can compile apps with debugging and debug them just fine Why would I need to install this? ...

App crash in Outlook.exe
Just installed Office 2003 from my disc to the new Win7 Dell. I tried the different profile fix, didnt help. Here's my error message. Problem Event Name: APPCRASH Application Name: OUTLOOK.EXE Application Version: 11.0.5510.0 Application Timestamp: 3f1380f0 Fault Module Name: mspst32.dll Fault Module Version: 11.0.5604.0 Fault Module Timestamp: 3f314872 Exception Code: c0000005 Exception Offset: 0001c149 OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office11Crash skulcid: 1033 ...

Office Home & Student 2007 Covert problem
I had to reinstal my Office Home & Student. I start it up and it tells me my trial version is finished and I need to convert. I use my product code to convet and it installs everything. When I return to open the same program or any other program on the Office Home & Student it always asks for my product code. Any suggestions? You you need to uninstall the Trial Version together with Activation Assistant, via add/remove. reboot before installing from your paid for media "Antomic" <Antomic@discussions.microsoft.com> wrote in message news:DCB449FF-A263-...

I have office but I need publisher
Publisher is on my desktop and I need to place it on my laptop to use when I travel. Is there a download for that program? Publisher 2003 can be installed on your desktop and laptop using the same disks. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "S.A.M." <S.A.M.@discussions.microsoft.com> wrote in message news:30A792F7-DA7E-4A68-9477-8D2CDC01CCCA@microsoft.com... > Publisher is on my desktop and I need to place it on my laptop to use when I > travel. Is there a download for that program? Did Office ...

How can i stop same data being repeated in a column
I have a list of contract numbers relating to application numbers or payments. they are in the format nnnnnnan or nnnnnnpn. The columns are fixed to this format only. If they are entered with the a or p in the wrong place or if they have been left out completely an error message will appear to alert the user. I want to know how to alert the user if they enter an application or a payment number that has already been entered. ie if they enter 022079a4 but that same application has been entered else where in the column. Hope you can help Ru Hello See Chip Pearson's http://www.cpearson....

Overriding default SBS 2008 policies
We have an SBS 2008 located at one site of a multi-site network connected via site-to-site VPN tunnels. I added a group policy that explicitly allowed Remote Desktop through the Windows firewall for the three subnets involved. However, the SBS 2008 canned Windows XP Policy lists "localsubnet" only and took precedence over my group policy. This prevented me from making RDP connections across the VPN. I edited the canned policy directly to substitute my own preferences, but will SBS 2008 erase that the next time a wizard is run? Could I get the desired effect in...

Front-End/Back-End setup
Hello all: I have a front-end/clustered back-end setup, running Exchange server 2003 SP1 all around. I'm having the following problems: o Using OWA, on logout, I get presented with a username/password box again. I think this has something to do with permission and authorization settings on the HTTP virtual servers but I'm not 100% sure. Question: what are the default security settings for the Exchange HTTP directories or a pointer to them? o I've set up RPC over HTTP; I can connect directly using RPC over HTTP to the back-end but not to the front-end. All settings are ...

Outlook 2002 crashes when trying to view certain email
Every so often someone sends me an email that when i try to view it it causes Outlook to crash. I have Office 2002 with SP-2. After crashing Outlook re-opens with the preview pane closed... so that i can select the email without viewing it.. and therefore delete it. I can't seem to find anything in KBase about this. anyone else having this problem? Or know the cure? thanks, Peter... ...

My Office application cannot start because Office is already in use
I get this message whenever Word has been open for a few hours or so, and Word closes down automatically. But this Mac is the only computer I have, and there are no other Macs in my household, so I don't know where the message came from. I have recently moved into a new house and I think these messages may have started around that same time, so is it possible that they could be caused by someone in the same neighbourhood area having a Mac too? I write a lot in Word and I am really afraid of losing important documents. It should only be happening if another copy of Office Mac is on the sa...

Installation of Office 2010
I get error 1935 when installing Office 2010, I have tried 3 times now thew same error, I am running Windows 7 Ultimate 32. Even tried from a fresh boot. Some of the instances refer to .net framework 2.0, tried that but get a message saying it is installed. Any Ideas? See the following http://support.microsoft.com/kb/926804 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "Skylab55" <Skylab55@discussions.microsoft.com> wrote in messag...