here is error message ..office wont launch..please help

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

whats going on...this just started today.....no office apps will launch..
here is report..sorry its lengthy:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-06-28 19:22:05 -0700
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.5.081119
Crashed Module Name: OSServices
Crashed Module Version: unknown
Crashed Module Offset: 0x00021e2c
Blame Module Name: OSServices
Blame Module Version: unknown
Blame Module Offset: 0x00021e2c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x96e59e2c in _intr + 0x96D948F4 (OSServices + 0x00021e2c)
# 2 0x96e5a2bd in _intr + 0x96D94D85 (OSServices + 0x000222bd)
# 3 0x96e5a22b in _intr + 0x96D94CF3 (OSServices + 0x0002222b)
# 4 0x97476f54 in _SCDynamicStoreCopyComputerName_proc.41083 + 0x973E060C (LaunchServices + 0x00035f54)
# 5 0x016e6f82 in _McpCreateScriptMenu + 0x00000162 (MicrosoftComponentPlugin + 0x00169f82)
# 6 0x016e69c5 in _McpDestroyScriptMenu + 0x00002DDD (MicrosoftComponentPlugin + 0x001699c5)
# 7 0x016e6de2 in _McpDestroyScriptMenu + 0x000031FA (MicrosoftComponentPlugin + 0x00169de2)
# 8 0x016e6e86 in _McpCreateScriptMenu + 0x00000066 (MicrosoftComponentPlugin + 0x00169e86)
# 9 0x00af0185 in _wdGetApplicationObject + 0x003BAF9F (Microsoft Word + 0x00aef185)
# 10 0x0224f45c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 11 0x00ad5548 in _wdGetApplicationObject + 0x003A0362 (Microsoft Word + 0x00ad4548)
# 12 0x00002d62 in __mh_execute_header + 0x00001D62 (Microsoft Word + 0x00001d62)
# 13 0x00002c89 in __mh_execute_header + 0x00001C89 (Microsoft Word + 0x00001c89)

X86 Thread State:
 eax: 0xa0870588 ebx: 0x96e59e24 ecx: 0xbffff42c edx:0x8d087d8b
 edi: 0xbffff5c8 esi: 0x8d087d8b ebp: 0xbffff3e8 esp:0xbffff380
  ss: 0x0000001f eip: 0x96e59e2c cs: 0x00000017 ds:0x0000001f
  es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010286

Thread 1:

# 1 0x900233a6 in _signgam + 0x8FE7C482 (libSystem.B.dylib + 0x000013a6)
# 2 0x900aaeab in _signgam + 0x8FF03F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x01abbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01abb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01abb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01abbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90054155 in _signgam + 0x8FEAD231 (libSystem.B.dylib + 0x00032155)
# 8 0x90054012 in _signgam + 0x8FEAD0EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
 eax: 0xffffffa6 ebx: 0x9009a287 ecx: 0xb00a0a5c edx:0x900233a6
 edi: 0x00000715 esi: 0xc610c0fb ebp: 0xb00a0ac8 esp:0xb00a0a5c
  ss: 0x0000001f eip: 0x900233a6 cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202

Thread 2:

# 1 0x9002a46e in _signgam + 0x8FE8354A (libSystem.B.dylib + 0x0000846e)
# 2 0x90054dcd in _signgam + 0x8FEADEA9 (libSystem.B.dylib + 0x00032dcd)
# 3 0x9465745c in __CMProfileID + 0x94584338 (ColorSync + 0x0003345c)
# 4 0x94669d8e in __CMProfileID + 0x94596C6A (ColorSync + 0x00045d8e)
# 5 0x90054155 in _signgam + 0x8FEAD231 (libSystem.B.dylib + 0x00032155)
# 6 0x90054012 in _signgam + 0x8FEAD0EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
 eax: 0x0000014e ebx: 0x90054ded ecx: 0xb0122e7c edx:0x9002a46e
 edi: 0x0484ffa4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
  ss: 0x0000001f eip: 0x9002a46e cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Loaded modules:

0: Microsoft Word (12.1.5.081119 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/
0
6/29/2009 2:24:51 AM
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[PageSpeed] 5

Your other post on the same matter has been replied to. Posting the same
issue multiple times does absolutely no good & makes it more difficult for
you to follow the responses. It also wastes the time of others who take the
time to reply to an issue which has already been addressed elsewhere.

Also, Please Do Not go to the trouble of pasting these long cryptic error
logs. Those who respond here are not systems engineers or software
development analysts � they're users of the software just like you & those
logs mean no more to them than does the programming code, itself.

The only portion that discloses anything meaningful is the first several
lines where it discloses the current update level of your software. The
Version indicates that you are several Office updates behind. Run Help>
Check for Updates from any of the Office apps, then run Apple's Disk Utility
- Repair Disk Permissions. That may be all that's necessary.

HTH |:>) 
Bob Jones 
[MVP] Office:Mac



On 6/28/09 10:24 PM, in article 59b7743c.-1@webcrossing.caR9absDaxw,
"richie@officeformac.com" <richie@officeformac.com> wrote:

> Version: 2008
> Operating System: Mac OS X 10.5 (Leopard)
> Processor: Intel
> 
> whats going on...this just started today.....no office apps will launch..
> here is report..sorry its lengthy:
> 
> Microsoft Error Reporting log version: 2.0
> 
> Error Signature:
> Exception: EXC_BAD_ACCESS
> Date/Time: 2009-06-28 19:22:05 -0700
> Application Name: Microsoft Word
> Application Bundle ID: com.microsoft.Word
> Application Signature: MSWD
> Application Version: 12.1.5.081119
> Crashed Module Name: OSServices
> Crashed Module Version: unknown
> Crashed Module Offset: 0x00021e2c
> Blame Module Name: OSServices
> Blame Module Version: unknown
> Blame Module Offset: 0x00021e2c
> Application LCID: 1033
> Extra app info: Reg=en Loc=0x0409
> 
> Thread 0 crashed:
> 
> # 1 0x96e59e2c in _intr + 0x96D948F4 (OSServices + 0x00021e2c)
> # 2 0x96e5a2bd in _intr + 0x96D94D85 (OSServices + 0x000222bd)
> # 3 0x96e5a22b in _intr + 0x96D94CF3 (OSServices + 0x0002222b)
> # 4 0x97476f54 in _SCDynamicStoreCopyComputerName_proc.41083 + 0x973E060C
> (LaunchServices + 0x00035f54)
> # 5 0x016e6f82 in _McpCreateScriptMenu + 0x00000162 (MicrosoftComponentPlugin
> + 0x00169f82)
> # 6 0x016e69c5 in _McpDestroyScriptMenu + 0x00002DDD (MicrosoftComponentPlugin
> + 0x001699c5)
> # 7 0x016e6de2 in _McpDestroyScriptMenu + 0x000031FA (MicrosoftComponentPlugin
> + 0x00169de2)
> # 8 0x016e6e86 in _McpCreateScriptMenu + 0x00000066 (MicrosoftComponentPlugin
> + 0x00169e86)
> # 9 0x00af0185 in _wdGetApplicationObject + 0x003BAF9F (Microsoft Word +
> 0x00aef185)
> # 10 0x0224f45c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
> # 11 0x00ad5548 in _wdGetApplicationObject + 0x003A0362 (Microsoft Word +
> 0x00ad4548)
> # 12 0x00002d62 in __mh_execute_header + 0x00001D62 (Microsoft Word +
> 0x00001d62)
> # 13 0x00002c89 in __mh_execute_header + 0x00001C89 (Microsoft Word +
> 0x00001c89)
> 
> X86 Thread State:
>  eax: 0xa0870588 ebx: 0x96e59e24 ecx: 0xbffff42c edx:0x8d087d8b
>  edi: 0xbffff5c8 esi: 0x8d087d8b ebp: 0xbffff3e8 esp:0xbffff380
>   ss: 0x0000001f eip: 0x96e59e2c cs: 0x00000017 ds:0x0000001f
>   es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010286
> 
> Thread 1:
> 
> # 1 0x900233a6 in _signgam + 0x8FE7C482 (libSystem.B.dylib + 0x000013a6)
> # 2 0x900aaeab in _signgam + 0x8FF03F87 (libSystem.B.dylib + 0x00088eab)
> # 3 0x01abbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
> # 4 0x01abb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
> # 5 0x01abb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
> # 6 0x01abbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
> # 7 0x90054155 in _signgam + 0x8FEAD231 (libSystem.B.dylib + 0x00032155)
> # 8 0x90054012 in _signgam + 0x8FEAD0EE (libSystem.B.dylib + 0x00032012)
> 
> X86 Thread State:
>  eax: 0xffffffa6 ebx: 0x9009a287 ecx: 0xb00a0a5c edx:0x900233a6
>  edi: 0x00000715 esi: 0xc610c0fb ebp: 0xb00a0ac8 esp:0xb00a0a5c
>   ss: 0x0000001f eip: 0x900233a6 cs: 0x00000007 ds:0x0000001f
>   es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
> 
> Thread 2:
> 
> # 1 0x9002a46e in _signgam + 0x8FE8354A (libSystem.B.dylib + 0x0000846e)
> # 2 0x90054dcd in _signgam + 0x8FEADEA9 (libSystem.B.dylib + 0x00032dcd)
> # 3 0x9465745c in __CMProfileID + 0x94584338 (ColorSync + 0x0003345c)
> # 4 0x94669d8e in __CMProfileID + 0x94596C6A (ColorSync + 0x00045d8e)
> # 5 0x90054155 in _signgam + 0x8FEAD231 (libSystem.B.dylib + 0x00032155)
> # 6 0x90054012 in _signgam + 0x8FEAD0EE (libSystem.B.dylib + 0x00032012)
> 
> X86 Thread State:
>  eax: 0x0000014e ebx: 0x90054ded ecx: 0xb0122e7c edx:0x9002a46e
>  edi: 0x0484ffa4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
>   ss: 0x0000001f eip: 0x9002a46e cs: 0x00000007 ds:0x0000001f
>   es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
> 
> Loaded modules:
> 
> 0: Microsoft Word (12.1.5.081119 Reg=en Loc=0x0409): /Applications/Microsoft
> Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
> 1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft
> Word.app/Contents/MacOS/

0
6/29/2009 10:47:58 AM
Reply:

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