Error 20488 on only one client - ver 8.0

When posting PO we are receiving the following error:

The stored procedure glpBatchCleanup returned the following results: DBMS: 
0, Great Plains: 20488

I found KB 896545 in the Knowledge Base of Customer Source but in reading 
the KB I would have to believe that all clients would be having the same 
problem because the KB states that the problem occurs if the SY00500 Posting 
Definitions Master table is damaged.

Does anyone have an idea as to what would cause this problem on one client 
and how to fix it?

Thanks in advance.

JTT
0
JTT_IMIT (20)
11/20/2005 7:56:03 AM
greatplains 29623 articles. 6 followers. Follow

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Hello JTT,

I have seen this specific error on 8.0 after a service pack was applied. 
 What the client forgot to do is to run the special upgrade on the Server 
through the Utilities.  Running that fixed this issue.  It might be useful, 
and perhaps you have already done this, but thought I would throw it out 
there.

Kind Regards
Eddie Fourie
MBS Specialist

J> When posting PO we are receiving the following error:
J> 
J> The stored procedure glpBatchCleanup returned the following results:
J> DBMS: 0, Great Plains: 20488
J> 
J> I found KB 896545 in the Knowledge Base of Customer Source but in
J> reading the KB I would have to believe that all clients would be
J> having the same problem because the KB states that the problem occurs
J> if the SY00500 Posting Definitions Master table is damaged.
J> 
J> Does anyone have an idea as to what would cause this problem on one
J> client and how to fix it?
J> 
J> Thanks in advance.
J> 
J> JTT
J> 


0
nomailhere (63)
11/20/2005 9:23:16 AM
Eddie-

Thanks for the post.  From your post I looked at the Service Pack level on 
the one client and compared that with the server.  Apparently the client did 
not update properly to SP3.  I have updated the client and the error has gone 
away.

Thanks again.

JTT

"Eddie Fourie" wrote:

> Hello JTT,
> 
> I have seen this specific error on 8.0 after a service pack was applied. 
>  What the client forgot to do is to run the special upgrade on the Server 
> through the Utilities.  Running that fixed this issue.  It might be useful, 
> and perhaps you have already done this, but thought I would throw it out 
> there.
> 
> Kind Regards
> Eddie Fourie
> MBS Specialist
> 
> J> When posting PO we are receiving the following error:
> J> 
> J> The stored procedure glpBatchCleanup returned the following results:
> J> DBMS: 0, Great Plains: 20488
> J> 
> J> I found KB 896545 in the Knowledge Base of Customer Source but in
> J> reading the KB I would have to believe that all clients would be
> J> having the same problem because the KB states that the problem occurs
> J> if the SY00500 Posting Definitions Master table is damaged.
> J> 
> J> Does anyone have an idea as to what would cause this problem on one
> J> client and how to fix it?
> J> 
> J> Thanks in advance.
> J> 
> J> JTT
> J> 
> 
> 
> 
0
JTT_IMIT (20)
11/21/2005 1:57:03 AM
Reply:

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