chart of account display issue

I have a couple users who have just started experiencing the following issue. 
When trying to look up an account while entering journal entries the list 
will start scrolling continueously. The only way to stop it is to exit the 
software. 



0
4/23/2009 4:04:04 PM
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Version?  SP?

I saw this happen in one versioin/rev a couple of years back and a service 
pack fixed it.

-- 
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users

Get our Free Tips and Tricks Newsletter and check out our books at 
http://www.AccoladePublications.com



"jmclaughlin" wrote:

> I have a couple users who have just started experiencing the following issue. 
> When trying to look up an account while entering journal entries the list 
> will start scrolling continueously. The only way to stop it is to exit the 
> software. 
> 
> 
> 
0
info4071 (3005)
4/23/2009 6:02:03 PM
We are currently on 9.0 SP1. I am trying to get the finance department to let 
me update. Can I directly to SP4 from SP1? 

"Richard Whaley -- MVP 2006-2008" wrote:

> Version?  SP?
> 
> I saw this happen in one versioin/rev a couple of years back and a service 
> pack fixed it.
> 
> -- 
> Richard L. Whaley
> Author / Consultant / MVP 2006-2008
> Documentation for Software Users
> 
> Get our Free Tips and Tricks Newsletter and check out our books at 
> http://www.AccoladePublications.com
> 
> 
> 
> "jmclaughlin" wrote:
> 
> > I have a couple users who have just started experiencing the following issue. 
> > When trying to look up an account while entering journal entries the list 
> > will start scrolling continueously. The only way to stop it is to exit the 
> > software. 
> > 
> > 
> > 
0
4/23/2009 7:18:01 PM
All Service Packs are cumulative, so you should be able to apply 9.0 SP4 
without any problems. You can definately check the SP4 instructions before 
attempting to apply it. I also suggest you perform the upgrade in a test 
environment before running the upgrade on your production.

Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com


"jmclaughlin" wrote:

> We are currently on 9.0 SP1. I am trying to get the finance department to let 
> me update. Can I directly to SP4 from SP1? 
> 
> "Richard Whaley -- MVP 2006-2008" wrote:
> 
> > Version?  SP?
> > 
> > I saw this happen in one versioin/rev a couple of years back and a service 
> > pack fixed it.
> > 
> > -- 
> > Richard L. Whaley
> > Author / Consultant / MVP 2006-2008
> > Documentation for Software Users
> > 
> > Get our Free Tips and Tricks Newsletter and check out our books at 
> > http://www.AccoladePublications.com
> > 
> > 
> > 
> > "jmclaughlin" wrote:
> > 
> > > I have a couple users who have just started experiencing the following issue. 
> > > When trying to look up an account while entering journal entries the list 
> > > will start scrolling continueously. The only way to stop it is to exit the 
> > > software. 
> > > 
> > > 
> > > 
0
MarianoGomez (3440)
4/23/2009 7:23:02 PM
Yes you can.  All service packs in a version are cumulative.
-- 
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users

Get our Free Tips and Tricks Newsletter and check out our books at 
http://www.AccoladePublications.com



"jmclaughlin" wrote:

> We are currently on 9.0 SP1. I am trying to get the finance department to let 
> me update. Can I directly to SP4 from SP1? 
> 
> "Richard Whaley -- MVP 2006-2008" wrote:
> 
> > Version?  SP?
> > 
> > I saw this happen in one versioin/rev a couple of years back and a service 
> > pack fixed it.
> > 
> > -- 
> > Richard L. Whaley
> > Author / Consultant / MVP 2006-2008
> > Documentation for Software Users
> > 
> > Get our Free Tips and Tricks Newsletter and check out our books at 
> > http://www.AccoladePublications.com
> > 
> > 
> > 
> > "jmclaughlin" wrote:
> > 
> > > I have a couple users who have just started experiencing the following issue. 
> > > When trying to look up an account while entering journal entries the list 
> > > will start scrolling continueously. The only way to stop it is to exit the 
> > > software. 
> > > 
> > > 
> > > 
0
info4071 (3005)
4/23/2009 7:41:03 PM
Did something change for these users?  Did they get new mice?  I seem to 
recall seeing this in the past with mice with scroll wheels that either 
didn't have proper drivers installed or had the scrolling set to something 
like several pages at a time...not sure if this is the same thing.


-- 
Victoria Yudin
Dynamics GP MVP
Flexible Solutions - home of GP Reports
http://www.flex-solutions.com/gpreports.html
blog: http://www.victoriayudin.com


"jmclaughlin" <jmclaughlin@discussions.microsoft.com> wrote in message 
news:BE826D0F-A796-4F03-859B-BDC95E88E6C3@microsoft.com...
>I have a couple users who have just started experiencing the following 
>issue.
> When trying to look up an account while entering journal entries the list
> will start scrolling continueously. The only way to stop it is to exit the
> software.
>
>
> 

0
victoria (3340)
4/24/2009 8:05:11 AM
Reply:

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