This is nothing new. I've had this problem since 8.0. I have seen other
posts and commentary indicating that it has been around even longer. I see
you on the end of the thread "Country Code removed on SOP Invoices". Are you
using the "work-around" trigger?
We haven't used Modifier on the SOP_Entry screen. We do have some fairly
heavy VBA. We're on SP2 in production. SP3 was supposed to fix this. I
will test on SP4 in production and reply again.
Could you create a second (vanilla) instance of the GP client in your dev
environment to test with? Then you could do the Modifications incrementaly
to determine which one offends.
This has cost me a lot of time and effort as well. I too would like to see
this "put to bed".
> Ok, long drawn out case I have been working with Microsoft to no success.
> When we alter the ship to address details, the country code and country do
> not move along with the order to backorder/reorder or to invoice. Microsoft
> has "confirmed" yep, it happens on your system. But they are blaming it on
> modified forms. I have only modified certain fields to make them "required"
> so data entry folks put in details we require for our business processes.
> Microsoft can not, will not, determine what is wrong with the forms file
> itself or which requirement is causing the problem. Even reversing out the
> requirements does not fix the problem, I have to recreate a vanilla forms
> file but having problems with that on dev environment since we have upgraded
> to SP4.
> Any suggestions?