SMTP Queue starts to build when connect using Remote Desktops and "connect to console"?

Here is a wierd one for you.  We have recently upgraded to Windows
2003 and Exchange 2003.  We started to have problems where all SMTP
queues would stop processing and start to build.  Stopping and
starting the services made no difference.  The only thing that would
work would be to restart the server.  We could not see what was
causing this as it was not consistant.  We later discovered that an
administrator would log onto the server using Remote Desktops from the
Windows 2003 support tools using the connect to console option.  Once
they logged on the server with "connect to console" checked, the
queues would start to build and no email was delivered.  If they
logged back out then the queues would instantly go into retry mode and
start to send all queued email.  If they log on without the "connect
to console" option it would work fine.

Does anyone know if this could be related to local security policies?
What local security settings does Win 2k3, IIS 6 and Exchange 2K3 need
to operate properly.    Nothing is showing up in the Event logs and
this one has a bit stumped.  While we could tell admins to not use the
"connect to console" feature I would like to know what the cause is
instead.

Any suggestions would be appreciated.

Thanks,

Richard Wilson
0
hicks111 (1)
5/3/2004 7:56:47 PM
exchange.admin 57650 articles. 2 followers. Follow

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SMTP Queue starts to build when connect using Remote Desktops and "connect to console"?
Here is a wierd one for you. We have recently upgraded to Windows 2003 and Exchange 2003. We started to have problems where all SMTP queues would stop processing and start to build. Stopping and starting the services made no difference. The only thing that would work would be to restart the server. We could not see what was causing this as it was not consistant. We later discovered that an administrator would log onto the server using Remote Desktops from the Windows 2003 support tools using the connect to console option. Once they logged on the server with "connect to console"...