#### duplicate mail sent

Hi,

An exchange server 5.5 alway sends duplicate mails at the recent weeks, and
I found that there have a lot of mails store inside the outbound conversion
queue, I had check the event viewer and it shown the event id 3038, 4093 and
4128 to me,

3038
An attempt to remove processed messages from the outbound store queue has
failed. The removal will be retried later. If the messages are not removed
before the service is shut down, the mail will be resent at service startup
causing duplicate mail.

4093
The error code 2 was returned when trying to remove the spool file
d:\exchsrvr\imcdata\in\SNJR5VJK. This file may cause duplicate mail to be
sent when the server is restarted.

4128
Failure setting file attributes on file D:\exchsrvr\imcdatain\SNJR5VJK. The
error code returned was the system cannot find the file specified. This is
an unexpected error and the MS is shutting down.

now, we can send emails out normally, however, more and more emails is
appending to such outbound queue, any experts can give me some hints of this
issue?

tks,
henry


 0
henryc (1)
9/7/2004 2:38:08 AM

1 Replies
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Found this link relating to Event ID 3038
http://support.microsoft.com/default.aspx?scid=KB;EN-US;296879

"If you have a software, a file-level virus scanner for example, that is
locking the file at the same time Exchange is trying to remove this, you can
get this type of error. For example, antivirus scan at file level by NAV 7.
It tries to scan messages in IMCDATA, locks them and IMC can not delete
file.
Exclude \exchsrvr on all volumes from scanning"

Do you have anti virus software and is it scanning the IMCDATA directory?

Glen

"Henry" <henryc@atlchina.com> wrote in message
news:eZoRKMIlEHA.592@TK2MSFTNGP11.phx.gbl...
> Hi,
>
> An exchange server 5.5 alway sends duplicate mails at the recent weeks,
and
> I found that there have a lot of mails store inside the outbound
conversion
> queue, I had check the event viewer and it shown the event id 3038, 4093
and
> 4128 to me,
>
> 3038
> An attempt to remove processed messages from the outbound store queue has
> failed. The removal will be retried later. If the messages are not removed
> before the service is shut down, the mail will be resent at service
startup
> causing duplicate mail.
>
> 4093
> The error code 2 was returned when trying to remove the spool file
> d:\exchsrvr\imcdata\in\SNJR5VJK. This file may cause duplicate mail to be
> sent when the server is restarted.
>
> 4128
> Failure setting file attributes on file D:\exchsrvr\imcdatain\SNJR5VJK.
The
> error code returned was the system cannot find the file specified. This is
> an unexpected error and the MS is shutting down.
>
> now, we can send emails out normally, however, more and more emails is
> appending to such outbound queue, any experts can give me some hints of
this
> issue?
>
> tks,
> henry
>
>
>


 0
glen6925 (138)
9/7/2004 5:36:22 AM

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