Why does Letter Merge not work with custom fields in template ?

Hi ,

when I do a letter merge with my own template(which has its own fields), Letter Merge doesn't work properly. I did some investigation and found that I need to go to Data Fields and select the fields that I have added in my template (apart from the ones selected by default). If I do that it works properly. Ideally, when we share a template, it should work for others without having to select data fields. Users can't be expected to open the template everytime, see the fields there and select it in Data Fields. Can anyone tell me why it behaves like this? Is there an alternative?

Thanks and Regards

Rahul


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11/8/2010 5:55:20 AM
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