unable to open CRM web page

It seems that I can open the CRM web page from the server but not from any 
workstations. It also affected any clients that were using the Outlook 
client. I have tried opening the page using the ip address, and the FQDN of 
the the server and still didn't have any luck. Someone point me in the right 
direction. 


0
Flip
12/12/2007 2:18:18 PM
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Hi Flip,

Well a few things to try to narrow the problem down:
1. Can you ping the server with the IP address / FQDN?
2. Can you log into the server with a non administrator and get to the site 
locally? (may be a permission issue, set to run as local or network service)
3. Login into the workstation as a domain admin and see if you can reach the 
server. (again permission issue).

Post back the results after trying the above.

-- 
Micheal LoPatriello
Luna Development
mlopat@lunadevelopment.com
http://www.lunadevelopment.com


"Flip" wrote:

> It seems that I can open the CRM web page from the server but not from any 
> workstations. It also affected any clients that were using the Outlook 
> client. I have tried opening the page using the ip address, and the FQDN of 
> the the server and still didn't have any luck. Someone point me in the right 
> direction. 
> 
> 
> 
0
Utf
12/12/2007 2:55:00 PM
Thanks for the quick response, I did manage to resolve the issue, and am 
kind of embarrassed to say that it was the Windows Firewall.


"Micheal LoPatriello" <mlopat@lunadevelopment.com> wrote in message 
news:2899A61A-5625-4302-9085-1B77C9B999BE@microsoft.com...
> Hi Flip,
>
> Well a few things to try to narrow the problem down:
> 1. Can you ping the server with the IP address / FQDN?
> 2. Can you log into the server with a non administrator and get to the 
> site
> locally? (may be a permission issue, set to run as local or network 
> service)
> 3. Login into the workstation as a domain admin and see if you can reach 
> the
> server. (again permission issue).
>
> Post back the results after trying the above.
>
> -- 
> Micheal LoPatriello
> Luna Development
> mlopat@lunadevelopment.com
> http://www.lunadevelopment.com
>
>
> "Flip" wrote:
>
>> It seems that I can open the CRM web page from the server but not from 
>> any
>> workstations. It also affected any clients that were using the Outlook
>> client. I have tried opening the page using the ip address, and the FQDN 
>> of
>> the the server and still didn't have any luck. Someone point me in the 
>> right
>> direction.
>>
>>
>> 


0
Flip
12/12/2007 3:29:53 PM
Happens to the best of us. :)
-- 
Micheal LoPatriello
Coordinator,
Luna Development
mlopat@lunadevelopment.com
http://www.lunadevelopment.com


"Flip" wrote:

> Thanks for the quick response, I did manage to resolve the issue, and am 
> kind of embarrassed to say that it was the Windows Firewall.
> 
> 
> "Micheal LoPatriello" <mlopat@lunadevelopment.com> wrote in message 
> news:2899A61A-5625-4302-9085-1B77C9B999BE@microsoft.com...
> > Hi Flip,
> >
> > Well a few things to try to narrow the problem down:
> > 1. Can you ping the server with the IP address / FQDN?
> > 2. Can you log into the server with a non administrator and get to the 
> > site
> > locally? (may be a permission issue, set to run as local or network 
> > service)
> > 3. Login into the workstation as a domain admin and see if you can reach 
> > the
> > server. (again permission issue).
> >
> > Post back the results after trying the above.
> >
> > -- 
> > Micheal LoPatriello
> > Luna Development
> > mlopat@lunadevelopment.com
> > http://www.lunadevelopment.com
> >
> >
> > "Flip" wrote:
> >
> >> It seems that I can open the CRM web page from the server but not from 
> >> any
> >> workstations. It also affected any clients that were using the Outlook
> >> client. I have tried opening the page using the ip address, and the FQDN 
> >> of
> >> the the server and still didn't have any luck. Someone point me in the 
> >> right
> >> direction.
> >>
> >>
> >> 
> 
> 
> 
0
Utf
12/12/2007 3:40:01 PM
Reply:

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