Track in CRM - BCC Field

Hi All,

If I receive an email in Outlook that has been sent to me because my email 
address is in the BCC field and I click on "Track in CRM", it doesn't appear 
in My assigned queue. Is this by design?
You can find it by using Advance Find from within CRM.

Is there a way I can make these emails appear?

Thanks
MarkB
0
Utf
8/23/2007 9:34:02 AM
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See Advance Find and check that.


-- 
Regards,

MS CRM Certified Professional

http://microsoftcrm3.blogspot.com

Chat with me on MSN / Gmail / Skype : ID Is :.. mscrmexpert@gmail.com



"MarkB" wrote:

> Hi All,
> 
> If I receive an email in Outlook that has been sent to me because my email 
> address is in the BCC field and I click on "Track in CRM", it doesn't appear 
> in My assigned queue. Is this by design?
> You can find it by using Advance Find from within CRM.
> 
> Is there a way I can make these emails appear?
> 
> Thanks
> MarkB
0
Utf
8/23/2007 2:12:07 PM
HI Imran,

Yes I am aware that you can find them with Advanced Find. But would like 
them to appear in my queue by default and not hidden away somewhere.

Thnaks
Markb

"Imran" wrote:

> See Advance Find and check that.
> 
> 
> -- 
> Regards,
> 
> MS CRM Certified Professional
> 
> http://microsoftcrm3.blogspot.com
> 
> Chat with me on MSN / Gmail / Skype : ID Is :.. mscrmexpert@gmail.com
> 
> 
> 
> "MarkB" wrote:
> 
> > Hi All,
> > 
> > If I receive an email in Outlook that has been sent to me because my email 
> > address is in the BCC field and I click on "Track in CRM", it doesn't appear 
> > in My assigned queue. Is this by design?
> > You can find it by using Advance Find from within CRM.
> > 
> > Is there a way I can make these emails appear?
> > 
> > Thanks
> > MarkB
0
Utf
8/23/2007 2:18:38 PM
Reply:

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