Toolbar disappearing
Hello, I am having a problem when I close Outlook and re-open it and the CRM tool bar disappears. If I click on the Microsoft CRM folder it will display a Page Can Not be Displayed page. I have been instructed to remove the Microsoft add-in and to try and add it again (crmaddin.dll file) and it works but once you close outlook and reopen it will disappear again. Any suggestions. WinXP using Office2003.
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Utf
7/29/2005 6:41:02 PM
crm
35858 articles. 
1 followers.
2 Replies
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Have you installed the 47 patch rollup for the outlook client from http://www.microsoft.com/downloads/details.aspx?FamilyID=127a274d-bc20-4e2f-be0d-1247455748a2&DisplayLang=en -- John O'Donnell Microsoft CRM MVP http://www.mscrmfaq.us "MikeC" <MikeC@discussions.microsoft.com> wrote in message news:AB367E59-085F-4F5A-84AB-AC203C694085@microsoft.com... > Hello, > > I am having a problem when I close Outlook and re-open it and the CRM tool > bar disappears. If I click on the Microsoft CRM folder it will display a > Page Can Not be Displayed page. I have been instructed to remove the > Microsoft add-in and to try and add it again (crmaddin.dll file) and it > works but once you close outlook and reopen it will disappear again. Any > suggestions. > > WinXP using Office2003.
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John
8/1/2005 1:20:08 AM
I applied the patch and this didn't seem to work. "John O'Donnell" wrote: > Have you installed the 47 patch rollup for the outlook client from > > http://www.microsoft.com/downloads/details.aspx?FamilyID=127a274d-bc20-4e2f-be0d-1247455748a2&DisplayLang=en > > -- > John O'Donnell > Microsoft CRM MVP > http://www.mscrmfaq.us > > > "MikeC" <MikeC@discussions.microsoft.com> wrote in message > news:AB367E59-085F-4F5A-84AB-AC203C694085@microsoft.com... > > Hello, > > > > I am having a problem when I close Outlook and re-open it and the CRM > tool > > bar disappears. If I click on the Microsoft CRM folder it will display a > > Page Can Not be Displayed page. I have been instructed to remove the > > Microsoft add-in and to try and add it again (crmaddin.dll file) and it > > works but once you close outlook and reopen it will disappear again. Any > > suggestions. > > > > WinXP using Office2003. > > >
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Utf
8/2/2005 6:20:03 PM
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