Role Issue - URGENT

Dear All,
A user who has a sales manager role was working as usual on CRM.  One fine 
day apparently he can only view service and settings and in the workplace 
only articles.  He should be able to view sales and marketing as he was doing 
before.  How can this be resolved?
0
FaizAmir (101)
9/15/2008 7:49:01 AM
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You may want to look at the user's record. He probably has an administrative 
license or is in restircted mode.
-- 
Patrick Verbeeten (MCPD)
Lead Developer 
Aviva IT  

Tools for CRM Developers and Administrators
http://www.patrickverbeeten.com/Tools.aspx 



"Faiz Amir" wrote:

> Dear All,
> A user who has a sales manager role was working as usual on CRM.  One fine 
> day apparently he can only view service and settings and in the workplace 
> only articles.  He should be able to view sales and marketing as he was doing 
> before.  How can this be resolved?
0
Patrick2861 (490)
9/15/2008 9:09:01 AM
It worked thanks alot Patrick

"Patrick" wrote:

> You may want to look at the user's record. He probably has an administrative 
> license or is in restircted mode.
> -- 
> Patrick Verbeeten (MCPD)
> Lead Developer 
> Aviva IT  
> 
> Tools for CRM Developers and Administrators
> http://www.patrickverbeeten.com/Tools.aspx 
> 
> 
> 
> "Faiz Amir" wrote:
> 
> > Dear All,
> > A user who has a sales manager role was working as usual on CRM.  One fine 
> > day apparently he can only view service and settings and in the workplace 
> > only articles.  He should be able to view sales and marketing as he was doing 
> > before.  How can this be resolved?
0
FaizAmir (101)
9/16/2008 6:26:01 AM
Reply:

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