Problems with Crystal Reports

Hi everyone

We are currently encountering a problem with Crystal Reports on MSCRM.
Launching one takes about 10-15 seconds before data is displayed (even if
only 1 record is retrieved).  The standard Accounts reports are worse, we
get a Timed Out error everytime.

We are deploying MSCRM on 2 servers - CRM Server has dual procs and 1GB RAM.

Any suggestions are very much appreciated.  Thanks in advance.



11/11/2003 2:12:01 PM
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Having Crystal reports in CRM 1.0 timeout is a known 
bug.  (Happens after you try to retrieve more than about 
10K records.)  There is a private hotfix.  It will also 
be fixed in 1.2.  Good luck.

>-----Original Message-----
>Hi everyone
>We are currently encountering a problem with Crystal 
Reports on MSCRM.
>Launching one takes about 10-15 seconds before data is 
displayed (even if
>only 1 record is retrieved).  The standard Accounts 
reports are worse, we
>get a Timed Out error everytime.
>We are deploying MSCRM on 2 servers - CRM Server has 
dual procs and 1GB RAM.
>Any suggestions are very much appreciated.  Thanks in 
11/15/2003 12:06:41 AM

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