Problem when adding an appointment in CRM from the SFO ver. 1.2

When the users make an appointment in the SFO, its fails. The SFO makes the 
activity on the contact, but the Outlook synchronisation fails. The 
appointment does not appear in the Outlook calendar.



Then we reinstall the appointment form in Outlook, clear the forms cache, 
and the problem is resolved. Then after some time (weeks) the problem comes 
back.



Any ideas?



Best regards



Jacob Mondrup

IT Manager, Cultivator Denmark.


0
Jacob
8/3/2005 11:15:27 AM
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have you loaded the latest rollup patch for the outlook client?

http://www.microsoft.com/downloads/details.aspx?FamilyID=127a274d-bc20-4e2f-be0d-1247455748a2&DisplayLang=en

-- 
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Jacob Mondrup - Cultivator Danmark" <jm@cultivator.com> wrote in message
news:u8sw5zBmFHA.3936@TK2MSFTNGP10.phx.gbl...
>
> When the users make an appointment in the SFO, its fails. The SFO makes
the
> activity on the contact, but the Outlook synchronisation fails. The
> appointment does not appear in the Outlook calendar.
>
>
>
> Then we reinstall the appointment form in Outlook, clear the forms cache,
> and the problem is resolved. Then after some time (weeks) the problem
comes
> back.
>
>
>
> Any ideas?
>
>
>
> Best regards
>
>
>
> Jacob Mondrup
>
> IT Manager, Cultivator Denmark.
>
>


0
John
8/3/2005 11:58:43 PM
Yes, we have. :-|





"John O'Donnell" <csharpconsulting@nospam-hotmail.com-nospam> skrev i en 
meddelelse news:e8oKKdImFHA.1480@TK2MSFTNGP10.phx.gbl...
> have you loaded the latest rollup patch for the outlook client?
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=127a274d-bc20-4e2f-be0d-1247455748a2&DisplayLang=en
>
> -- 
> John O'Donnell
> Microsoft CRM MVP
> http://www.mscrmfaq.us
>
>
> "Jacob Mondrup - Cultivator Danmark" <jm@cultivator.com> wrote in message
> news:u8sw5zBmFHA.3936@TK2MSFTNGP10.phx.gbl...
>>
>> When the users make an appointment in the SFO, its fails. The SFO makes
> the
>> activity on the contact, but the Outlook synchronisation fails. The
>> appointment does not appear in the Outlook calendar.
>>
>>
>>
>> Then we reinstall the appointment form in Outlook, clear the forms cache,
>> and the problem is resolved. Then after some time (weeks) the problem
> comes
>> back.
>>
>>
>>
>> Any ideas?
>>
>>
>>
>> Best regards
>>
>>
>>
>> Jacob Mondrup
>>
>> IT Manager, Cultivator Denmark.
>>
>>
>
> 


0
Jacob
8/4/2005 7:45:30 AM
Reply:

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