Not all SFO Contacts are getting Account Field Populated

Everyone,

I have a number of SFO and all of them are getting about 10 - 20 % of their 
contacts sync'ed without the Account field populated.  They have sharing 
rights assigned to them either by Group or individually.

Interestingly, though, the VP and CEO, when they sync the entire list only 
get less than 1% without account field populated.  Basically no problems with 
them.

It appears to be a permissions issue, but I can't seem to find where they 
lacking any rights.

Anyone have any ideas?  I am desperate to get this resolved, VP is breathing 
down my neck.

Thanks,
Brian Corbet
0
Utf
4/5/2005 7:47:02 PM
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I assume they see all the data in the CRM web application?

-- 
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Brian Corbet - Midwave" <BrianCorbetMidwave@discussions.microsoft.com>
wrote in message news:1992A997-9AE6-4625-BB14-9100F6BDCB75@microsoft.com...
> Everyone,
>
> I have a number of SFO and all of them are getting about 10 - 20 % of
their
> contacts sync'ed without the Account field populated.  They have sharing
> rights assigned to them either by Group or individually.
>
> Interestingly, though, the VP and CEO, when they sync the entire list only
> get less than 1% without account field populated.  Basically no problems
with
> them.
>
> It appears to be a permissions issue, but I can't seem to find where they
> lacking any rights.
>
> Anyone have any ideas?  I am desperate to get this resolved, VP is
breathing
> down my neck.
>
> Thanks,
> Brian Corbet


0
John
4/7/2005 12:10:46 AM
Yes, when you open the web MSCRM app, then account field is populated withthe 
correct account name.  What is weird too, when the client is offline, you can 
populate the account field from the list, but when you go back online it is 
removed again, not updated.

Any ideas to resolve it?

Thanks,
Brian Corbet

"John O'Donnell" wrote:

> I assume they see all the data in the CRM web application?
> 
> -- 
> John O'Donnell
> Microsoft CRM MVP
> http://www.mscrmfaq.us
> 
> 
> "Brian Corbet - Midwave" <BrianCorbetMidwave@discussions.microsoft.com>
> wrote in message news:1992A997-9AE6-4625-BB14-9100F6BDCB75@microsoft.com...
> > Everyone,
> >
> > I have a number of SFO and all of them are getting about 10 - 20 % of
> their
> > contacts sync'ed without the Account field populated.  They have sharing
> > rights assigned to them either by Group or individually.
> >
> > Interestingly, though, the VP and CEO, when they sync the entire list only
> > get less than 1% without account field populated.  Basically no problems
> with
> > them.
> >
> > It appears to be a permissions issue, but I can't seem to find where they
> > lacking any rights.
> >
> > Anyone have any ideas?  I am desperate to get this resolved, VP is
> breathing
> > down my neck.
> >
> > Thanks,
> > Brian Corbet
> 
> 
> 
0
Utf
4/7/2005 2:55:02 AM
Reply:

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