Looking for help...I can't send e-mail using CRM web client

I'm having a problem with trying to send e-mails vie the CRM web client.  
When I try to send the e-mail I get a pop-up with the message in bold 
"Unexpected Error"  "An error has occurred. For more information, contact 
your system administrator".  I've checked the event logs, no errors are 
showing up in either my CRM server or my exchange server.   

I'm lost, new to CRM.  Any help or ideas is appreciated. 


Thanks,
0
Utf
2/2/2005 6:59:04 PM
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You could try to add pre-windows2000 account to the administrator group on 
the exchange server. Some time that helps

"Marty" wrote:

> I'm having a problem with trying to send e-mails vie the CRM web client.  
> When I try to send the e-mail I get a pop-up with the message in bold 
> "Unexpected Error"  "An error has occurred. For more information, contact 
> your system administrator".  I've checked the event logs, no errors are 
> showing up in either my CRM server or my exchange server.   
> 
> I'm lost, new to CRM.  Any help or ideas is appreciated. 
> 
> 
> Thanks,
0
Utf
2/2/2005 8:19:04 PM
Jakob:

The accounts in CRM are in the admin group.  By the way, CRM is installed on 
Win2k3 server and exchange is also 2k3.  

Thanks for the response Jakob.



"Jakob Benediktson" wrote:

> You could try to add pre-windows2000 account to the administrator group on 
> the exchange server. Some time that helps
> 
> "Marty" wrote:
> 
> > I'm having a problem with trying to send e-mails vie the CRM web client.  
> > When I try to send the e-mail I get a pop-up with the message in bold 
> > "Unexpected Error"  "An error has occurred. For more information, contact 
> > your system administrator".  I've checked the event logs, no errors are 
> > showing up in either my CRM server or my exchange server.   
> > 
> > I'm lost, new to CRM.  Any help or ideas is appreciated. 
> > 
> > 
> > Thanks,
0
Utf
2/2/2005 8:51:03 PM
try to add the crm server to pre-windows2000 security group

/Jakob

"Marty" wrote:

> Jakob:
> 
> The accounts in CRM are in the admin group.  By the way, CRM is installed on 
> Win2k3 server and exchange is also 2k3.  
> 
> Thanks for the response Jakob.
> 
> 
> 
> "Jakob Benediktson" wrote:
> 
> > You could try to add pre-windows2000 account to the administrator group on 
> > the exchange server. Some time that helps
> > 
> > "Marty" wrote:
> > 
> > > I'm having a problem with trying to send e-mails vie the CRM web client.  
> > > When I try to send the e-mail I get a pop-up with the message in bold 
> > > "Unexpected Error"  "An error has occurred. For more information, contact 
> > > your system administrator".  I've checked the event logs, no errors are 
> > > showing up in either my CRM server or my exchange server.   
> > > 
> > > I'm lost, new to CRM.  Any help or ideas is appreciated. 
> > > 
> > > 
> > > Thanks,
0
Utf
2/11/2005 2:15:05 PM
Reply:

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