Incoming Emails

Hello,
   We installed the CRM1.2 on the same server with 
exchange. Everything is working fine except that the CRM 
users can not see incoming emails inside CRM although 
these emails are CRM emails.
Can anybody tell what is the reason of that?

Regards,
Khalid

0
Khalid
5/17/2004 6:49:07 AM
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Do you have installed the Router? The Router is a bridge=20
between the Exchange and the CRM who study the incoming=20
flow of emails and copy to the CRM everything who is of=20
the CRM.

I hope who that help you.=20

[]'s
Vin=EDcius Pitta Lima de Ara=FAjo
>-----Original Message-----
>Hello,
>   We installed the CRM1.2 on the same server with=20
>exchange. Everything is working fine except that the CRM=20
>users can not see incoming emails inside CRM although=20
>these emails are CRM emails.
>Can anybody tell what is the reason of that?
>
>Regards,
>Khalid
>
>.
>
0
iso
5/17/2004 5:18:48 PM
Yes We Installed CRM email router but we can not recieve=20
any internal mail in CRM??
>-----Original Message-----
>Do you have installed the Router? The Router is a bridge=20
>between the Exchange and the CRM who study the incoming=20
>flow of emails and copy to the CRM everything who is of=20
>the CRM.
>
>I hope who that help you.=20
>
>[]'s
>Vin=EDcius Pitta Lima de Ara=FAjo
>>-----Original Message-----
>>Hello,
>>   We installed the CRM1.2 on the same server with=20
>>exchange. Everything is working fine except that the=20
CRM=20
>>users can not see incoming emails inside CRM although=20
>>these emails are CRM emails.
>>Can anybody tell what is the reason of that?
>>
>>Regards,
>>Khalid
>>
>>.
>>
>.
>
0
anonymous
5/18/2004 7:13:55 AM
If you want receive all incoming messages in crm go to=20
tools/activities/converting incoming mail and check all=20
incoming mail. I dont know if this is the exact name=20
because I use the portuguese version.

Warning: All emails who are converted in CRM activities=20
area visible to other crm users who have permission to=20
this...

I hope who that help you.

[]'s
Vin=EDcius Pitta Lima de Ara=FAjo

>-----Original Message-----
>Yes We Installed CRM email router but we can not recieve=20
>any internal mail in CRM??
>>-----Original Message-----
>>Do you have installed the Router? The Router is a bridge=20
>>between the Exchange and the CRM who study the incoming=20
>>flow of emails and copy to the CRM everything who is of=20
>>the CRM.
>>
>>I hope who that help you.=20
>>
>>[]'s
>>Vin=EDcius Pitta Lima de Ara=FAjo
>>>-----Original Message-----
>>>Hello,
>>>   We installed the CRM1.2 on the same server with=20
>>>exchange. Everything is working fine except that the=20
>CRM=20
>>>users can not see incoming emails inside CRM although=20
>>>these emails are CRM emails.
>>>Can anybody tell what is the reason of that?
>>>
>>>Regards,
>>>Khalid
>>>
>>>.
>>>
>>.
>>
>.
>
0
iso
5/18/2004 6:43:13 PM
Reply:

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