Email to Quote not working...

Here are the steps we have taken to make email - to - queue work, yet is has 
not:

 

1) created a new user in AD which will be the public email for our users, 
namely: AALSupport@CRM.local

 

2) Ensured an email box was created for this new acct.  

 

3) Created a 3rd Acct which will be the forwarded to acct:  CRMMBX@CRM.local

 

4) Configured properties to include the mailbox rights for SELF were a) Read 
b) Full Mailbox Access c) Associated Ext. Acct.

 

5) Added the two new users to the CRM.

 

6) Ran the Rule Deployment Wizard and typed in "CRMMBX@CRM.local" in the 
box.  Then I configured AALSupport to run this rule.

 

7) Went into the CRM and established the Queue with the following criteria:  
Queue name AALSupport, email: aalsupport@crm.local, BU: Product Support, 
Owner: me

 

8) verified the rule through the deployment wizard again.

 

9) sent mail to AALSupport@CRM.local

 

Nothing comes through…any ideas?

0
Utf
3/10/2006 7:50:33 PM
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