Customization option disappears under settings

Sometimes when we are logged onto Web crm we can see the customizations 
button on the navigation pane under settings. Other times it has disappeared 
altogether and the only way to get it back is to delete the temporary 
internet files.

Does anyone know of a permanent solution for this?
SophieK (3)
5/19/2008 3:39:00 AM
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I assume this is CRM4.

Do you also have CRM Outlook client on this machine? I have found that the 
Customisations option is not always avaliable in the outlook client, and if 
you have opened outlook before opening the web, the option will not be in the 
web client.

You can change this my editing the isv.config file and setting the 
customisation option to be avaliable for ALL clients not just OUTLOOK.

Hope this may help you.


"SophieK" wrote:

> Sometimes when we are logged onto Web crm we can see the customizations 
> button on the navigation pane under settings. Other times it has disappeared 
> altogether and the only way to get it back is to delete the temporary 
> internet files.
> Does anyone know of a permanent solution for this?
RobMottram (202)
5/19/2008 11:42:01 AM

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