Crystal Report Viewer Error

When trying to run reports through the CRM I get the following error:

CrystalReportViewer:
Information is needed before this report can be processed.

This shows up in the popup window where the results of the report would 
normally show before you would press the print button.
-- 
Chris Meredith
0
Utf
11/1/2004 6:04:03 PM
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Chris,
This error is caused by 
1)Installing Microsoft CRM on a computer that has an underscore in its name.
OR
2)Security issues related to domain and Microsoft CRM setup.

Microsoft has explained the causes and how to resolve this error in the 
following article.

http://www.microsoft.com/downloads/details.aspx?
FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=en

http://download.microsoft.com/download/4/e/f/4ef825a4-47ec-430e-b98c-e74159137deb/Reports%20FAQ.pdf

Just download the article you can find the information on 17th Page of the 
pdf document.

Arshad
"Chris Meredith, CIO" wrote:

> When trying to run reports through the CRM I get the following error:
> 
> CrystalReportViewer:
> Information is needed before this report can be processed.
> 
> This shows up in the popup window where the results of the report would 
> normally show before you would press the print button.
> -- 
> Chris Meredith
0
Utf
11/1/2004 7:14:03 PM
Chris,
This error is caused by 
1)Installing Microsoft CRM on a computer that has an underscore in its name.
OR
2)Security issues related to domain and Microsoft CRM setup.

Microsoft has explained the causes and how to resolve this error in the 
following article.

http://www.microsoft.com/downloads/details.aspx?
FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=en

http://download.microsoft.com/download/4/e/f/4ef825a4-47ec-430e-b98c-e74159137deb/Reports%20FAQ.pdf

Just download the article you can find the information on 17th Page of the 
pdf document.

Arshad





"Chris Meredith, CIO" wrote:

> When trying to run reports through the CRM I get the following error:
> 
> CrystalReportViewer:
> Information is needed before this report can be processed.
> 
> This shows up in the popup window where the results of the report would 
> normally show before you would press the print button.
> -- 
> Chris Meredith
0
Utf
11/1/2004 7:14:07 PM
Chris,
This error is caused by 
1)Installing Microsoft CRM on a computer that has an underscore in its name.
OR
2)Security issues related to domain and Microsoft CRM setup.

Microsoft has explained the causes and how to resolve this error in the 
following article.

http://www.microsoft.com/downloads/details.aspx?
FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=en

http://download.microsoft.com/download/4/e/f/4ef825a4-47ec-430e-b98c-e74159137deb/Reports%20FAQ.pdf

Just download the article you can find the information on 17th Page of the 
pdf document.

Arshad

"Chris Meredith, CIO" wrote:

> When trying to run reports through the CRM I get the following error:
> 
> CrystalReportViewer:
> Information is needed before this report can be processed.
> 
> This shows up in the popup window where the results of the report would 
> normally show before you would press the print button.
> -- 
> Chris Meredith
0
Utf
11/1/2004 7:15:01 PM
After following all of the steps, I now can not get the CRM security service 
to stay started. It starts then stops telling me it stopped because it did 
not have any work to do.

"Arshad" wrote:

> Chris,
> This error is caused by 
> 1)Installing Microsoft CRM on a computer that has an underscore in its name.
> OR
> 2)Security issues related to domain and Microsoft CRM setup.
> 
> Microsoft has explained the causes and how to resolve this error in the 
> following article.
> 
> http://www.microsoft.com/downloads/details.aspx?
> FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=en
> 
> http://download.microsoft.com/download/4/e/f/4ef825a4-47ec-430e-b98c-e74159137deb/Reports%20FAQ.pdf
> 
> Just download the article you can find the information on 17th Page of the 
> pdf document.
> 
> Arshad
> 
> 
> 
> 
> 
> "Chris Meredith, CIO" wrote:
> 
> > When trying to run reports through the CRM I get the following error:
> > 
> > CrystalReportViewer:
> > Information is needed before this report can be processed.
> > 
> > This shows up in the popup window where the results of the report would 
> > normally show before you would press the print button.
> > -- 
> > Chris Meredith
0
Utf
11/1/2004 10:13:04 PM
Our installation of CRM is on Winsows 2000 Server. The 
name of the server is crm-01. Do you think that the dash 
might be treated like the underscore?

>-----Original Message-----
>After following all of the steps, I now can not get the 
CRM security service 
>to stay started. It starts then stops telling me it 
stopped because it did 
>not have any work to do.
>
>"Arshad" wrote:
>
>> Chris,
>> This error is caused by 
>> 1)Installing Microsoft CRM on a computer that has an 
underscore in its name.
>> OR
>> 2)Security issues related to domain and Microsoft CRM 
setup.
>> 
>> Microsoft has explained the causes and how to resolve 
this error in the 
>> following article.
>> 
>> http://www.microsoft.com/downloads/details.aspx?
>> FamilyID=81886de8-a10a-473f-8125-
49291e0f03d9&DisplayLang=en
>> 
>> http://download.microsoft.com/download/4/e/f/4ef825a4-
47ec-430e-b98c-e74159137deb/Reports%20FAQ.pdf
>> 
>> Just download the article you can find the information 
on 17th Page of the 
>> pdf document.
>> 
>> Arshad
>> 
>> 
>> 
>> 
>> 
>> "Chris Meredith, CIO" wrote:
>> 
>> > When trying to run reports through the CRM I get the 
following error:
>> > 
>> > CrystalReportViewer:
>> > Information is needed before this report can be 
processed.
>> > 
>> > This shows up in the popup window where the results 
of the report would 
>> > normally show before you would press the print 
button.
>> > -- 
>> > Chris Meredith
>.
>
0
Bob
11/30/2004 4:46:11 AM
Reply:

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