CRM 4.0 installation error.

During brand new installation of CRM 4.0 on Win2k3 Standard Edition, I get 
following error during installation phase.
"Action Microsoft.com.Setup.Server.InstallConfigDatabaseAction failed. 
Unable to obtain DNS hostname of Active Directory domain controller with 
ntdsa object name "CN=NTDS 
Settings,CN=IOPDB,CN=Server,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=iop,DC=net"
when i press Ok..the next error is.
"Action Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction failed. 
Database 'MSCRM_Config" already exists.Choose a different database name"

bear in mind that i chose New Deployment during setup phase and SQL 2005 SP2 
didnt contain database at all the error is pointing at. In first error note 
that it mentions IOPDB which is running SQL 2000 Standard edition(a separate 
member server for inventory application) and I am installing CRM 4.0  on the 
machine with hostname CRM.I dont know how did that hostname of IOPDB got into 
error.It has nothing to do with deployment of CRM 4.0
I pasting the logs of installation which pertains to error.

18:46:30|   Info| InputResult: Retry
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Initializing install strategy...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Loading Releases...
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|   Info| Installing Database 'MSCRM_CONFIG'
18:46:30|  Error| System.Exception: Action 
Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction failed. ---> 
System.Data.SqlClient.SqlException: Database 'MSCRM_CONFIG' already exists. 
Choose a different database name.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, 
Boolean breakConnection)
   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException 
exception, Boolean breakConnection)
   at 
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject 
stateObj)
   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, 
SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet 
bulkCopyHandler, TdsParserStateObject stateObj)
   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String 
methodName, Boolean async)
   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult 
result, String methodName, Boolean sendToPipe)
   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
   at 
Microsoft.Crm.Setup.Database.SharedDatabaseUtility.ExecuteSql(IDbConnection 
connection, String sql, Int32 timeout, Boolean enableTrace)
   at 
Microsoft.Crm.Setup.Database.StandardConfigSqlStrategy.AddSqlObject(SqlObjectType type, IDbConnection connection, String sql)
   at Microsoft.Crm.Setup.Database.DatabaseInstallerBase.CreateDatabase()
   at Microsoft.Crm.Setup.Database.DatabaseInstallerBase.Install()
   at Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction.Do(IDictionary 
parameters)
   at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, 
IDictionary parameters, Boolean undo)
   --- End of inner exception stack trace ---, Error, RetryCancel, Option1
18:46:31|   Info| InputResult: Cancel
18:46:31|  Error| Install exception.System.Exception: Action 
Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction failed. ---> 
System.Data.SqlClient.SqlException: Database 'MSCRM_CONFIG' already exists. 
Choose a different database name.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, 
Boolean breakConnection)
   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException 
exception, Boolean breakConnection)
   at 
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject 
stateObj)
   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, 
SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet 
bulkCopyHandler, TdsParserStateObject stateObj)
   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String 
methodName, Boolean async)
   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult 
result, String methodName, Boolean sendToPipe)
   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
   at 
Microsoft.Crm.Setup.Database.SharedDatabaseUtility.ExecuteSql(IDbConnection 
connection, String sql, Int32 timeout, Boolean enableTrace)
   at 
Microsoft.Crm.Setup.Database.StandardConfigSqlStrategy.AddSqlObject(SqlObjectType type, IDbConnection connection, String sql)
   at Microsoft.Crm.Setup.Database.DatabaseInstallerBase.CreateDatabase()
   at Microsoft.Crm.Setup.Database.DatabaseInstallerBase.In

i am installing CRM 4.0 on same machine as SQL Server 2005 SP2.
how do i get it off????

regards
S H A R I Q U E
00923452788543

0
SHARIQUE (6)
5/16/2008 6:14:12 PM
crm 35858 articles. 1 followers. Follow

4 Replies
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was there any error or warning message in environment diagnostic
wizard(EDW) ?

Can you post  the complete logfile .

if you try to repair the CRM then does it still stop at this error or
it get any  further?

/Aamir





0
whatelseto (435)
5/16/2008 8:40:09 PM
During environmental diagnostic wizard, it shows a warning about ASP.NET 
account SPN status ...in IIS ASP.NET has been set to local system..
When i repair the installation, it gives error "Invalid License Key, 
PrivUserGroup not defined etc..."what i do is not uninstall and CRM 4.0, 
delete corresponding database in SQL 2005 and start things from scratch.

the whole log spans more than 40 pages i reckon so it mess up whole editor...
if  you from pakistan, then let me know about your cell contact so i can 
interact with you lively..




"Aamir" wrote:

> was there any error or warning message in environment diagnostic
> wizard(EDW) ?
> 
> Can you post  the complete logfile .
> 
> if you try to repair the CRM then does it still stop at this error or
> it get any  further?
> 
> /Aamir
> 
> 
> 
> 
> 
> 
0
SHARIQUE (6)
5/17/2008 8:45:00 AM
 1= uninstall the CRM and then delete the databases from SQL.
2 = delete the CRM log file and make it sure nothing is there.
3 = start the installation of CRM. Logfile start buliding as soon as
you check the logfile. Its better to install using the account of
domain admin.
4 = when you reaach at environment diagnostic wizard(EDW)  then fix
any warning or error. If you are unable to fix the error or warning
then post your logfile . The logfile will contain information right
from start to EDW. If i am not then someone else can point you to the
right direction.

PS" i dont live in Pakistan":=)

/Aamir

0
whatelseto (435)
5/17/2008 10:45:16 AM
I have done all steps as per your recommendation barring deleting log 
file.NOw, this time i will delete logfile.I assume deleting logfile wont make 
any difference since it records installation steps instead of automating or 
directing installation..I am using CRMADMIN account which member of local 
admin group, Ent. Admin, Schme Admin and Domain Admin.This activity will be 
performed on Monday as weekend is off.Well, being a Domain Admin implicitly 
makes user member of Local Admin group
lets see what does subsequent installation hold for me.!!!!!



"Aamir" wrote:

>  1= uninstall the CRM and then delete the databases from SQL.
> 2 = delete the CRM log file and make it sure nothing is there.
> 3 = start the installation of CRM. Logfile start buliding as soon as
> you check the logfile. Its better to install using the account of
> domain admin.
> 4 = when you reaach at environment diagnostic wizard(EDW)  then fix
> any warning or error. If you are unable to fix the error or warning
> then post your logfile . The logfile will contain information right
> from start to EDW. If i am not then someone else can point you to the
> right direction.
> 
> PS" i dont live in Pakistan":=)
> 
> /Aamir
> 
> 
0
SHARIQUE (6)
5/17/2008 12:04:04 PM
Reply:

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