CRM 4.0 Client Rollups ( all of them) fail

All-

Have a CRM 4.0 install and have applied the rollups to 4 level- all
server rollups went fine. When trying to apply a roll up ( I tried 1 2
4 and 5 ) I am getting a failure
Thanks for the look!
here is part of the log-

11:17:56|   Info| === Managed setup logging started: 7/10/2009
11:17:56 AM ===
11:17:56|Verbose| Method entry:
Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
11:17:56|Verbose| Method entry:
Microsoft.Crm.Setup.Common.SetupBase.Initialize
11:17:56|Verbose| Method exit:
Microsoft.Crm.Setup.Common.SetupBase.Initialize
11:17:56|Verbose| Method exit:
Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
11:17:56|Verbose| Method entry:
Microsoft.Crm.UpdateWrapper.UpdateSetup.Run
11:17:56|Warning| The specified /config file config.xml won't be used
11:17:56|Verbose| Method entry:
Microsoft.Crm.Setup.Common.SetupBase.Run
11:17:56|Verbose| Method exit:
Microsoft.Crm.Setup.Common.SetupBase.Run
11:17:56|Verbose| Method entry:
Microsoft.Crm.UpdateWrapper.UpdateSetup.VerifyRequiredKBsAreInstalled
11:17:56|Verbose| Method exit:
Microsoft.Crm.UpdateWrapper.UpdateSetup.VerifyRequiredKBsAreInstalled
11:17:56|   Info| Window Left: 200
11:17:56|   Info| Window Top: 200
11:18:00|   Info| InstallInfo.AdminTargetFolder:
11:18:00|   Info| InstallInfo.AllowRun: True
11:18:00|   Info| InstallInfo.CleanupRequired: False
11:18:00|   Info| InstallInfo.ConfigFile: config.xml
11:18:00|   Info| InstallInfo.CreateDatabase: True
11:18:00|   Info| InstallInfo.CurrentFolder: c:
\7fdbd44002b14c1e1daab256a95d61bd
11:18:00|   Info| InstallInfo.InstallAlways: False
11:18:00|   Info| InstallInfo.InstallingPackage: c:
\7fdbd44002b14c1e1daab256a95d61bd\Client_i386.msp
11:18:00|   Info| InstallInfo.InstallType: Install
11:18:00|   Info| InstallInfo.LocalPackage:
11:18:00|   Info| InstallInfo.LogFile: C:\Users\sscribner.USINC\AppData
\Roaming\Microsoft\MSCRM\Logs\KB968176.log
11:18:00|   Info| InstallInfo.PackageName: Client_i386.msp
11:18:00|   Info| InstallInfo.RebootRequired: False
11:18:00|   Info| InstallInfo.SharedInstall: False
11:18:00|   Info| InstallInfo.SourceFolder: c:
\7fdbd44002b14c1e1daab256a95d61bd
11:18:00|   Info| InstallInfo.SuppressReboot: False
11:18:00|   Info| InstallInfo.TargetFolder: C:\Windows\
$CrmUninstallKB968176_Client$
11:18:00|   Info| InstallInfo.UIMode: Full
11:18:00|   Info| InstallInfo.UserCancel: False
11:18:00|   Info| IpcInfo.NoLock: True
11:18:00|   Info| ProductInfo.ExistingLanguage: 1033
11:18:00|   Info| ProductInfo.ExistingProductCode:
539d63c6-4ef4-4b9e-9926-85053f119171
11:18:00|   Info| ProductInfo.ExistingVersion: 4.0.7333.3
11:18:00|   Info| ProductInfo.InstallState: Local
11:18:00|   Info| UpdateInstallInfo.Auto: False
11:18:00|   Info| UpdateInstallInfo.Component: Client
11:18:00|   Info| UpdateInstallInfo.ComponentInfo:
Microsoft.Crm.UpdateWrapper.ClientInfo
11:18:00|   Info| UpdateInstallInfo.DbHotfix: False
11:18:00|   Info| UpdateInstallInfo.KBNumber: KB968176
11:18:00|   Info| UpdateInstallInfo.LanguageID: 1033
11:18:00|   Info| UpdateInstallInfo.PatchID: {004A7E60-5DB7-4F05-
B7C1-1D2DD653A1A6}
11:18:00|   Info| UpdateInstallInfo.PublishReports: None
11:18:00|   Info| UpdateInstallInfo.ReleaseType: Update Rollup 4
11:18:00|   Info| UpdateInstallInfo.Revision: 1551
11:18:00|Verbose| Method entry:
Microsoft.Crm.UpdateWrapper.UpdateSetup.Install|
System.Collections.Hashtable
11:18:01|Verbose| Method entry:
Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install
11:18:58|   Info| This update package could not be opened. Verify that
the update package exists and that you can access it, or contact the
application vendor to verify that this is a valid Windows Installer
update package.
\\uscrm\CRMClient\Client.msi
11:18:58|   Info| InstallerException: 1635
11:18:58|  Error| System.Exception: Action
Microsoft.Crm.UpdateWrapper.MspInstallAction failed. --->
Microsoft.WindowsInstaller.InstallerException: This update package
could not be opened. Verify that the update package exists and that
you can access it, or contact the application vendor to verify that
this is a valid Windows Installer update package.
   at Microsoft.WindowsInstaller.Installer.ApplyPatch(String
patchPackage, String installPackage, InstallType installType, String
commandLine)
   at Microsoft.WindowsInstaller.Installer.ApplyPatch(String
patchPackage, String commandLine)
   at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary
parameters)
   at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action,
IDictionary parameters, Boolean undo)
   --- End of inner exception stack trace ---, Error, RetryCancel,
Option1
11:19:01|   Info| InputResult: Cancel
11:19:01|  Error| Configuration exception.System.Exception: Action
Microsoft.Crm.UpdateWrapper.MspInstallAction failed. --->
Microsoft.WindowsInstaller.InstallerException: This update package
could not be opened. Verify that the update package exists and that
you can access it, or contact the application vendor to verify that
this is a valid Windows Installer update package.
   at Microsoft.WindowsInstaller.Installer.ApplyPatch(String
patchPackage, String installPackage, InstallType installType, String
commandLine)
   at Microsoft.WindowsInstaller.Installer.ApplyPatch(String
patchPackage, String commandLine)
   at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary
parameters)
   at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action,
IDictionary parameters, Boolean undo)
   --- End of inner exception stack trace ---
   at Microsoft.Crm.UpdateWrapper.UpdateSetup.Install(IDictionary
data)
   at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
11:19:01|Verbose| Update Rollup 4 (KB968176) Was Not Completed
Successfully.
11:19:01|   Info| Microsoft Dynamics CRM 4.0 for Microsoft Office
Outlook update was not completed successfully because of the following
problems:

Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed.
This update package could not be opened. Verify that the update
package exists and that you can access it, or contact the application
vendor to verify that this is a valid Windows Installer update
package.

0
sscribner (1)
7/10/2009 5:21:33 PM
crm 35858 articles. 1 followers. Follow

0 Replies
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