Automating a Queue in CRM
I've been working with CRM at our company and it doesn't look like I can
apply a workflow rule to a queue, just objects like contacts, accounts, etc.
Is there an easy way to automate a queue after it is set up. For example if
an email comes into a customer support queue to route the email to a
particular CRM user ?
You can't drive workflow off of Activities in this release. CRM 2005 will have
the ability to drive workflow off the Activity objects.
MVP - Microsoft CRM
On Tue, 16 N...Some users can't personalize workplace
Some users can't fully personalize workplace.
On the 'Set Personal Options' screen, everything is disabled on the
What privileges do you need for that?
...Calendar reminder in Outlook 2003 unchecks itself when user logs out
When a particular user logs off, his default reminder button unchecks
itself. At first I thought it was a profile issue, but I tried changing
his profile (adding items to desktop) and logging off/on. The desktop
changes are there, but the outlook 2003 calendar default reminder
button is unchecked.
...New user mailbox creation doesn't happen
I have installed Exchange 2003 w/ SP1 on my win2k3 server
with all of the latest OS updates as well, and when I
create a new user I have to reboot the server before the
new user is able to use thier new email box. One MS
knowledgebase mentioned something about this happening on
dual processor machines however this is only a single
processor machine, it also stated that SP1 would fix this
problem, however it appears that this problem still
exists and is not related to dual processor machines. I
have checked the event and error logs and come up with
nothing fruitful there either. If an...Sharing messages & contacts between users
Hello, my wife and have upgraded from Win98 and Outlook Express to Win2000
Pro and Outlook 2003... what a time warp! My question is, it's nice to have
separate Win2k usernames so she can have a messy desktop and I can have a
simple one with web content on the desktop, etc. But when using Outlook 2003,
I want both of us to see the same email inbox, same list of unread/read
emails, same contacts, same sent items, and so on. I don't want to repeat an
email she's already answered or have two sets of contacts for us both. How
can I configure Outlook to do that with separate Windo...How can I create my own template for graphs for easy reuse?
I am finding the process to customise graphs much more time consuming in
Excel 2007 and would like to set up my own style as such so that when I
produce a graph I have all ready preset font, line width, colour schemes etc
rather than having to go into each graph individually. Is this possible?
Yes you can save as template.
Chart Tools > Design > Type > Save As Template.
Andy Pope, Microsoft MVP - Excel
"Bailey" <Bailey@discussions.micros...default user name and password for RMSsample database
I just installed RMS Store operations 2.0 on a Vista computer. It installed
SQL 2005. now I am trying to open the sample database to start a new one. I
don't know what is the password for the "sa" user.
In version 1.3 with MSDE 2000 the "sa" password was blank.
I setup a user and password when I was installing RMS, but that is not
thanks for your help
Send me an email and I will send you a utility to set SA password.
Afshin Alikhani - [ email@example.com ]
CEO - Retail Realm
= = = = = = = = = = =
"Bob Dahdaleh&qu...How do I create a second "y" axis on the right?
Create a simple line chart as an example with the following data:
a 1 4
b 2 3
c 3 4
In the clart plot area, double-click on the series called "Ser2". It should
be the higher line of the two series. In the Format Data Series dialog box,
go to the Axis tab. Choose the option "Plot series on: Secondary axis".
This works great in Excel 1997-03, but how do you do this in Excel 2007?
"John Mansfield" wrote:
> ...HELP!!! How do you create a query crieria for multi values??
Hello all, please hyelp, its an emergency!!!
Need to create a query where one of the searches is male or female, how do I
allow user to enter both as the search options??
Also how do I convert tix boxes into a query criteria (e.g. serach for all
Thanks so much for your help
...User-defined Functions #2
How can I access the user-defined functions?? I want to modify one of
the functions and don't see how to get into it.
Thanks in advance...
Report Writer functions.... shown as user defined functions in calculated
fields are created by a Dexterity developer and cannot be created or altered
by a user.
David Musgrave [MSFT]
Senior Development Consultant
MBS Support - Asia Pacific
Microsoft Business Solutions
Any views contained within are my personal views and
not necessaril...Not showing any mail address for new users..
I have a problem with a Exchange server 2003, when i make a new user in AD.
The user don't get the default Reciptient policy from the Exchange Server,
the "Automatically update e-mail addresses based on recipient policy" is
And there is no mail box for this user in the Exchange System Manager under
Servers/"server"/First Storage Group/Mailbox Store/Mailboxes.
There is nothing in the event viewer, users that is already created can send
and recive mail. It's only new users and Distribution Groups that don't get
any mail address or mail box.....Filling LIstBox with Access users names
Does anyone know how to fill a listbox withthe login names of Database users
when Access security has been implemented, i want to be able to delete a user
from the system using the listbox to select the user to delete.
Message posted via http://www.accessmonster.com
You can cycle on the Users collection:
For Each x In DBEngine.Workspaces(0).Users
It would be a matter to append the user name to a list of values.
Hoping it may help,
Vanderghast, Access MVP
"Stuart Jack via AccessMonster.com" <u31758@uw...How to Prevent Users From Seeing Activities Based on Regarding
In the interest of leveraging CRM to handle more of our internal operations,
I've added some custom entities to the system to track marketing events.
Because these marketing events have financial information associated with
them related to the cost of the event, I don't want anyone in the support
department to see this information.
I can easily prevent them from seeing the entities themselves, but they can
apparently see all of the activities related to the entity. Because some of
the e-mails related to the entity contain financial information, this is
Does anyo...Replicating User signatures for emails
When setting up a new user, our company's policy is to create a custom
signature for sending out email that includes the employee's name, company's
name, phone& fax number, etc. Currently, our users can access email via
Outlook at their desktops, Outlook over HTTP on their laptops, OWA, or
logging into our Term Server and accessing Outlook there. We do not use
Currently, the employee has to repeat the process of customizing their
signature for each of the above instances, which means doing it 3 or 4
Is there a way of automating this process cur...how i can configure OWA in exchange 2003
i have a exchange server 2003 configured for internet.MX records and host
records are on ISP dns server.now i want to configure OWA access for my
users.how i can configure OWA and how i can add my company logo page in OWA
throuh user can sign in my exchange server.
On Sun, 26 Nov 2006 01:04:01 -0800, ali akbar
>i have a exchange server 2003 configured for internet.MX records and host
>records are on ISP dns server.now i want to configure OWA access for my
>users.how i can configure OWA and how i can add my company...Can I create OutlookTEST.pst?
Am using Outlook XP (aka Outlook 2002) On WinXP PC. Wanted to experiment
with lots of importing, exporting, etc....but not on my REAL data.
How easy is it to create a standalone test file (extracted from what I have
now), like something named OutlookTEST.pst, open it, experiment, then put it
aside or delete it, especially if it gets corrupted.
I must be doing something wrong, because last time I created and opened a
"secondary" file like this, the main Outlook.pst stayed opened
also...meaning I couldn't close it...and worse it had the same name...all of
that that opens up the ...APIs to create new folders under Start-All Programs ?
Is there SDK APIs to create new folders and put application links inside the
groups under the Start-All Programs menu?
Thanks in Advance.
How about CreateDirectory()?
"Polaris" <firstname.lastname@example.org> wrote in message
> Is there SDK APIs to create new folders...
Thanks. But the new directoy created will not shown under Start-All Programs
menu. I like to create a new folder under Start - All Programs for my
"David Crow [MCSD]" <email@example.com>...Get All users from the mscrm
how can i get the avalable users in ms crm through program(C# or VB.NEt)?
Lots of thanks
query the systemuser table using wither columnset xml or fetch xml
"someone" <firstname.lastname@example.org> wrote in message
> how can i get the avalable users in ms crm through program(C# or VB.NEt)?
> Lots of thanks
...Lookup field for Current User
current logged on user, then pull a couple fields from that users entity to
populate part of a http string used for an IFrame. I already have the
dynamic depending on who is logging in.
Thanks in advance for the help.
Where is your code running? As part of the CRM web (below the /isv folder)?
If yes and if it is an ASP.NET application, you can use the SDK assemblies
to impersonate and get to all information you ...Create chart from List Box
How do I use a List Box, with the months in it, allowing
the user to click on a month and pull up that particular
chart? Do I have to create several charts and use the
list box as a hyperlink or can I have the chart create
Jon Peltier has instructions on his web site that may help you:
> How do I use a List Box, with the months in it, allowing
> the user to click on a month and pull up that particular
> chart? Do I have to create several charts and use the
> list b...Create file to be sent to IRS for 1099
How do I create 1099's?
How do I create a file to be sent to the IRS for 1099's?
I would start by reading the Payables manual. It has a section on creating
For the file, you need to go to a third party solution like Greenshades
Charles Allen, MVP
> How do I create 1099's?
> How do I create a file to be sent to the IRS for 1099's?
...how to create mailing labels from excel data?
I need step by step instructions of how to create mailing labels from data in
excel. I have tried using the online support directions and I can't get it to
Thanks so much
my advice would be to use Word to create your mailing labels with Excel as
the mail-merge data source.
however, for this to work, the data is excel needs to go across columns so
that one row is one piece of information for one recipient.
for step by step instructions on how to perform the merge please reply with
your word & excel versions.
"Tyra" <Tyra@discussions.micr...how to creat a chart with t diffrrent scales
hi can any one help me in creating a chart with 2 diff. y axis scales
like 0 to 1000 and 0 to 0.001 but x axis being the same or vice versa
You will need 3 columns of data.
Column A contains x axis labels
Column B contains data with values in the range 0 to 1000
Column C contains data with values in the range 0 to 0.0001
Select all the data and use the chart wizard to create a line chart.
Select the 2nd series, one with the values 0 to 0.0001, press CTRL+1 to
bring up the format dialog. On the Axis tab choose Secondary axis.
If you want a chart type of column then you will ne...How to Add New AD user "attribute"?
We want to add a couple of new "attributes" to our AD user accounts. I am
not sure that "attribute" is the correct wording but here is what we want:
Like you have these "attributes" by default for each user
we would like to add these
I am quite certain that this will be a Schema modification but I am just not
sure how to properly do this? Any help is greatly appreciated.
you might want to consider using the custom attributes for these...
"Fred Yarbrough" <email@example.com...Need to create a simple rule
I need to create a rule that automatically forwards email with several
specified words in the message body to a folder. I have successfully
created rules that moves mail with any of several words specified, but that
is not what I am trying to do with this new rule. For example, if I input
words "cat" and "ball" and "farm", I want to move the email to a folder ONLY
if ALL of the words are in the body, not if just one or two are there.
It seems like a simple function, but in Rules Wizard, when I select "with
specific words in the body", after I i...