COM failure during client install?

I am still having problems with the install of the desktop client.
My log fileshows the following

15:53:21|   Info| Outlook Installer process Complete
15:53:21|  Error| Outlook installer failed with hr = C0000005
15:53:21|  Error| LaunchOutlookInstallerProcess failed.(error = 3221225477) 
(pstinstaller.cpp:CPstInstaller::DoInstallPst:216).
15:53:21|  Error| System.Exception: Action 
Microsoft.Crm.Setup.Client.InstallPstAction failed. ---> 
System.Runtime.InteropServices.COMException (0xC0000005): 
LaunchOutlookInstallerProcess failed.
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 
errorCode, IntPtr errorInfo)
   at Microsoft.Crm.Setup.Client.InstallPstAction.Do(IDictionary parameters)
   at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, 
IDictionary parameters, Boolean undo)
   --- End of inner exception stack trace ---, Error, RetryCancel, Option1

Has anyone seen this beofre, or does anyone have any idea what could be 
causing it?
I have re-installed COM and this has had no effect.

Saira 


0
msnews
3/9/2006 4:02:10 PM
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I just had the same error installing crm desktop client. Are you also
trying to force an installation of desktop client to exchange server?
(its unsupported but I know its working since I got a vpc image made by
microsoft with that setup)

Cheers,
LM

msnews.microsoft.com kirjoitti:

> I am still having problems with the install of the desktop client.
> My log fileshows the following
>
> 15:53:21|   Info| Outlook Installer process Complete
> 15:53:21|  Error| Outlook installer failed with hr = C0000005
> 15:53:21|  Error| LaunchOutlookInstallerProcess failed.(error = 3221225477)
> (pstinstaller.cpp:CPstInstaller::DoInstallPst:216).
> 15:53:21|  Error| System.Exception: Action
> Microsoft.Crm.Setup.Client.InstallPstAction failed. --->
> System.Runtime.InteropServices.COMException (0xC0000005):
> LaunchOutlookInstallerProcess failed.
>    at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> errorCode, IntPtr errorInfo)
>    at Microsoft.Crm.Setup.Client.InstallPstAction.Do(IDictionary parameters)
>    at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action,
> IDictionary parameters, Boolean undo)
>    --- End of inner exception stack trace ---, Error, RetryCancel, Option1
>
> Has anyone seen this beofre, or does anyone have any idea what could be
> causing it?
> I have re-installed COM and this has had no effect.
> 
> Saira

0
Leo
3/10/2006 11:43:34 AM
Hi Leo,

Did you find a solution??

tnx


"Leo Merikallio" wrote:

> I just had the same error installing crm desktop client. Are you also
> trying to force an installation of desktop client to exchange server?
> (its unsupported but I know its working since I got a vpc image made by
> microsoft with that setup)
> 
> Cheers,
> LM
> 
> msnews.microsoft.com kirjoitti:
> 
> > I am still having problems with the install of the desktop client.
> > My log fileshows the following
> >
> > 15:53:21|   Info| Outlook Installer process Complete
> > 15:53:21|  Error| Outlook installer failed with hr = C0000005
> > 15:53:21|  Error| LaunchOutlookInstallerProcess failed.(error = 3221225477)
> > (pstinstaller.cpp:CPstInstaller::DoInstallPst:216).
> > 15:53:21|  Error| System.Exception: Action
> > Microsoft.Crm.Setup.Client.InstallPstAction failed. --->
> > System.Runtime.InteropServices.COMException (0xC0000005):
> > LaunchOutlookInstallerProcess failed.
> >    at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> > errorCode, IntPtr errorInfo)
> >    at Microsoft.Crm.Setup.Client.InstallPstAction.Do(IDictionary parameters)
> >    at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action,
> > IDictionary parameters, Boolean undo)
> >    --- End of inner exception stack trace ---, Error, RetryCancel, Option1
> >
> > Has anyone seen this beofre, or does anyone have any idea what could be
> > causing it?
> > I have re-installed COM and this has had no effect.
> > 
> > Saira
> 
> 
0
Utf
3/20/2006 2:58:35 PM
The solution :

http://blogs.msdn.com/ukcrm/archive/2006/01/18/514311.aspx


"Helios" wrote:

> Hi Leo,
> 
> Did you find a solution??
> 
> tnx
> 
> 
> "Leo Merikallio" wrote:
> 
> > I just had the same error installing crm desktop client. Are you also
> > trying to force an installation of desktop client to exchange server?
> > (its unsupported but I know its working since I got a vpc image made by
> > microsoft with that setup)
> > 
> > Cheers,
> > LM
> > 
> > msnews.microsoft.com kirjoitti:
> > 
> > > I am still having problems with the install of the desktop client.
> > > My log fileshows the following
> > >
> > > 15:53:21|   Info| Outlook Installer process Complete
> > > 15:53:21|  Error| Outlook installer failed with hr = C0000005
> > > 15:53:21|  Error| LaunchOutlookInstallerProcess failed.(error = 3221225477)
> > > (pstinstaller.cpp:CPstInstaller::DoInstallPst:216).
> > > 15:53:21|  Error| System.Exception: Action
> > > Microsoft.Crm.Setup.Client.InstallPstAction failed. --->
> > > System.Runtime.InteropServices.COMException (0xC0000005):
> > > LaunchOutlookInstallerProcess failed.
> > >    at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> > > errorCode, IntPtr errorInfo)
> > >    at Microsoft.Crm.Setup.Client.InstallPstAction.Do(IDictionary parameters)
> > >    at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action,
> > > IDictionary parameters, Boolean undo)
> > >    --- End of inner exception stack trace ---, Error, RetryCancel, Option1
> > >
> > > Has anyone seen this beofre, or does anyone have any idea what could be
> > > causing it?
> > > I have re-installed COM and this has had no effect.
> > > 
> > > Saira
> > 
> > 
0
Utf
3/20/2006 2:58:56 PM
Reply:

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