Author of tracked changes not showing

My colleague is having problems with her tracked changes. When she rolls the 
mouse over them, the name of the author doesn't show. Is there something that 
could be turned off? I looked in options but couldn't find anything. She is 
using Windows 2000.

Thanks,
Suroor
0
Utf
11/19/2009 4:38:14 PM
word.docmanagement 5542 articles. 2 followers. Follow

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