Missing drivers

I am, according to NORTON, missing two (2) drivers (Windows XP Pro, Office 



Is there a location on the net where I can gather and install these (I've 
attempted MS - no help there).

7/2/2010 6:31:01 PM
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Dennis wrote:
> I am, according to NORTON, missing two (2) drivers (Windows XP Pro,
> Office 2007):
> CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32
> CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32
> Is there a location on the net where I can gather and install these
> (I've attempted MS - no help there).

What does Device Manager tell you?
What about your system manufacturer (each hardware device has a manufacturer 
that made that device and they support it - not Microsoft, the *nix 
community, Apple, etc)?

Did you recently install the system cleanly?  Upgrade?

Just visit the hardware manufacturer's support web page(s) for each device - 
or if it is a tier 3 like HP, Dell, Packard Bell, Lenovo, etc - visit their 
site and the page for your particular model and get all the drivers and 
download them.  Microsoft is not your support for hardware drivers.

Shenan Stanley
How To Ask Questions The Smart Way

7/2/2010 7:05:46 PM
And how does this pertain to Windows Update functionality?  What did Norton 
Support have to say about this?

> (I've attempted MS - no help there)

Maybe because Flash Player and Acrobat are Adobe, not MS, applications?

> CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32

Troubleshoot Flash Player installation for Windows

Troubleshooting Player stability and performance

Flash Player Support Forum

> CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32

Troubleshoot Adobe Reader installation for Windows

Adobe Reader Support Forum

Dennis wrote:
> I am, according to NORTON, missing two (2) drivers (Windows XP Pro, Office
> 2007):
> CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32
> CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32
> Is there a location on the net where I can gather and install these (I've
> attempted MS - no help there). 

7/2/2010 10:01:42 PM

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