I was having trouble responding to request for "user name and password" so 
closed the account and started a new one - but still the same trouble!!!
Here is the error message --- COULD NOT PASTE!!!

? I don't see an error message.
The web interface you are using will only allow you to paste text.
Make sure you are not attempting to paste an image.

Who is your mail service provider? Do you have an existing=20
email address? If so, what is the part of your email address after
the @ symbol?=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"babil29" <babil29@discussions.microsoft.com> wrote in message =
news:271F483D-2B05-4812-A75A-C984E9271228@microsoft.com...
>I was having trouble responding to request for "user name and password" =
so=20
> closed the account and started a new one - but still the same =
trouble!!!
> Here is the error message --- COULD NOT PASTE!!!

Try going to Tools | Accounts | Mail | Properties | Servers and set your 
username and password there and check the box so that it remembers it and 
then see if it works.

steve

"babil29" <babil29@discussions.microsoft.com> wrote in message 
news:271F483D-2B05-4812-A75A-C984E9271228@microsoft.com...
>I was having trouble responding to request for "user name and password" so
> closed the account and started a new one - but still the same trouble!!!
> Here is the error message --- COULD NOT PASTE!!! 

 Having similar issue. This is the error message I get.

Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server 
Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, Server 
Error: 0x800CCC90, Error Number: 0x800CCC92

"babil29" wrote:

> I was having trouble responding to request for "user name and password" so 
> closed the account and started a new one - but still the same trouble!!!
> Here is the error message --- COULD NOT PASTE!!!

First, test your password by logging in to your provider's webmail:
http://mail.live.com or http://hotmail.com.=20
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is=20
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then=20
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,=20
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your =
problem,
consider upgrading to Windows Live Mail, because it is less prone to=20
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons=20
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Keithman" <Keithman@discussions.microsoft.com> wrote in message =
news:2DBF531E-B269-49F2-BAD8-8827BFD25942@microsoft.com...
> Having similar issue. This is the error message I get.
>=20
> Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, =
Server=20
> Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, =
Server=20
> Error: 0x800CCC90, Error Number: 0x800CCC92
>=20
> "babil29" wrote:
>=20
>> I was having trouble responding to request for "user name and =
password" so=20
>> closed the account and started a new one - but still the same =
trouble!!!
>> Here is the error message --- COULD NOT PASTE!!!

I deleted and restarted Windows Mail. Now i'm receiving this error message.

The connection to the server has failed. Account: 'pop3.live.com', Server: 
'pop3.live.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 
10013, Error Number: 0x800CCC0E

"Gary VanderMolen [MVP]" wrote:

> First, test your password by logging in to your provider's webmail:
> http://mail.live.com or http://hotmail.com. 
> If that works, it proves you have the correct username and password.
> A likely reason for the username/password failing in Windows Mail is 
> account corruption. One thing you should try as a possible quick fix is
> to delete that corrupted mail account, restart Windows Mail, then 
> recreate that account.
> 
> If that doesn't fix it, more drastic measures will have to be taken.
> Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off, 
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
> 
> If turning off the email scanning function does not resolve your problem,
> consider upgrading to Windows Live Mail, because it is less prone to 
> suffering bad effects from overly aggressive antivirus programs.
> http://download.live.com/wlmail
> 
> Email scanning in any antivirus must be disabled, for reasons 
> explained here:
> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm 
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message news:2DBF531E-B269-49F2-BAD8-8827BFD25942@microsoft.com...
> > Having similar issue. This is the error message I get.
> > 
> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server 
> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, Server 
> > Error: 0x800CCC90, Error Number: 0x800CCC92
> > 
> > "babil29" wrote:
> > 
> >> I was having trouble responding to request for "user name and password" so 
> >> closed the account and started a new one - but still the same trouble!!!
> >> Here is the error message --- COULD NOT PASTE!!!
> .
> 

"Keithman" <Keithman@discussions.microsoft.com> wrote in message 
news:FFAF5BF4-FAEF-4FEE-A053-44C9B53B24E7@microsoft.com...
>I deleted and restarted Windows Mail. Now i'm receiving this error message.
>
> The connection to the server has failed. Account: 'pop3.live.com', Server:
> 'pop3.live.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> 10013, Error Number: 0x800CCC0E

http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry

Check out the Advanced tab of your account for the correct Port number to 
use.


-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 

I checked the Advanced tab on my account, the Port Number is 110.

"mac" wrote:

> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> news:FFAF5BF4-FAEF-4FEE-A053-44C9B53B24E7@microsoft.com...
> >I deleted and restarted Windows Mail. Now i'm receiving this error message.
> >
> > The connection to the server has failed. Account: 'pop3.live.com', Server:
> > 'pop3.live.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> > 10013, Error Number: 0x800CCC0E
> 
> http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry
> 
> Check out the Advanced tab of your account for the correct Port number to 
> use.
> 
> 
> -- 
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 
> 

"Keithman" <Keithman@discussions.microsoft.com> wrote in message 
news:82305158-3488-4645-AF5A-134BB836B77A@microsoft.com...
>I checked the Advanced tab on my account, the Port Number is 110.
>

I could see that from here, that is why I gave you the link to the correct 
settings, to change it too.

http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry

POP server: pop3.live.com (Port 995)
POP SSL required? Yes
User name: Your Windows Live ID, for example yourname@hotmail.com
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com (Port 25 or 587)
Authentication required? Yes (this matches your POP username and password)
TLS/SSL required? Yes

-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 

PARDON ME!!! I missed it!!! I made the suggested changes. This is the 
response I get. I'm getting really tired of dealing with this!!!

 Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server 
Response: '-ERR command not implemented', Port: 995, Secure(SSL): Yes, Server 
Error: 0x800CCC90, Error Number: 0x800CCC18

"mac" wrote:

> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> news:82305158-3488-4645-AF5A-134BB836B77A@microsoft.com...
> >I checked the Advanced tab on my account, the Port Number is 110.
> >
> 
> I could see that from here, that is why I gave you the link to the correct 
> settings, to change it too.
> 
> http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry
> 
> POP server: pop3.live.com (Port 995)
> POP SSL required? Yes
> User name: Your Windows Live ID, for example yourname@hotmail.com
> Password: The password you usually use to sign in to Hotmail or Windows Live
> SMTP server: smtp.live.com (Port 25 or 587)
> Authentication required? Yes (this matches your POP username and password)
> TLS/SSL required? Yes
> 
> -- 
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 
> 

"Keithman" <Keithman@discussions.microsoft.com> wrote in message 
news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
> PARDON ME!!! I missed it!!! I made the suggested changes. This is the
> response I get. I'm getting really tired of dealing with this!!!
>
> Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
> Response: '-ERR command not implemented', Port: 995, Secure(SSL): Yes, 
> Server
> Error: 0x800CCC90, Error Number: 0x800CCC18

On the Server tab of the account, from the link:

Ensure that log on using Secure password Authentication is not checked.
Put a check in outgoing server requires Authentication>apply>ok

-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 

I did what was suggested and this is the response.

 Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server 
Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, Server 
Error: 0x800CCC90, Error Number: 0x800CCC92

"mac" wrote:

> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
> > PARDON ME!!! I missed it!!! I made the suggested changes. This is the
> > response I get. I'm getting really tired of dealing with this!!!
> >
> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
> > Response: '-ERR command not implemented', Port: 995, Secure(SSL): Yes, 
> > Server
> > Error: 0x800CCC90, Error Number: 0x800CCC18
> 
> On the Server tab of the account, from the link:
> 
> Ensure that log on using Secure password Authentication is not checked.
> Put a check in outgoing server requires Authentication>apply>ok
> 
> -- 
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 
> 
> .
> 

At least all your settings are correct now.  :-)

Test your password by logging in to your provider's webmail:
http://hotmail.com or http://mail.live.com.
If that works, it proves you have the correct username and password.
Assuming webmail access is normal, but it continues to fail in
Windows Mail:  Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,=20
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons=20
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Keithman" <Keithman@discussions.microsoft.com> wrote in message =
news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
>I did what was suggested and this is the response.
>=20
> Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, =
Server=20
> Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, =
Server=20
> Error: 0x800CCC90, Error Number: 0x800CCC92
>=20
> "mac" wrote:
>=20
>>=20
>> "Keithman" <Keithman@discussions.microsoft.com> wrote in message=20
>> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
>> > PARDON ME!!! I missed it!!! I made the suggested changes. This is =
the
>> > response I get. I'm getting really tired of dealing with this!!!
>> >
>> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, =
Server
>> > Response: '-ERR command not implemented', Port: 995, Secure(SSL): =
Yes,=20
>> > Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC18
>>=20
>> On the Server tab of the account, from the link:
>>=20
>> Ensure that log on using Secure password Authentication is not =
checked.
>> Put a check in outgoing server requires Authentication>apply>ok
>>=20
>> --=20
>> Regards Steve.
>> MS-MVP. MAIL. [DTS] UK.
>> http://www.getsafeonline.org/
>> =
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/defaul=
t.mspx=20
>>=20
>> .
>>

I use neither of the highlighted provders. My provider is Qwest. We are 
dealing with Windows Mail not Windows Live Mail. My security is provided by 
Norton 360 Premier. I tried turning off email scanning. Nothing changed. I 
was not comfortable with that. I read the tutorial. Still not comfortable 
with it. I'm receiving this message.

 Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server 
Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, Server 
Error: 0x800CCC90, Error Number: 0x800CCC92


"Gary VanderMolen [MVP]" wrote:

> At least all your settings are correct now.  :-)
> 
> Test your password by logging in to your provider's webmail:
> http://hotmail.com or http://mail.live.com.
> If that works, it proves you have the correct username and password.
> Assuming webmail access is normal, but it continues to fail in
> Windows Mail:  Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off, 
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
> 
> Email scanning in any antivirus must be disabled, for reasons 
> explained here:
> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm 
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
> >I did what was suggested and this is the response.
> > 
> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server 
> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, Server 
> > Error: 0x800CCC90, Error Number: 0x800CCC92
> > 
> > "mac" wrote:
> > 
> >> 
> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This is the
> >> > response I get. I'm getting really tired of dealing with this!!!
> >> >
> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
> >> > Response: '-ERR command not implemented', Port: 995, Secure(SSL): Yes, 
> >> > Server
> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
> >> 
> >> On the Server tab of the account, from the link:
> >> 
> >> Ensure that log on using Secure password Authentication is not checked.
> >> Put a check in outgoing server requires Authentication>apply>ok
> >> 
> >> -- 
> >> Regards Steve.
> >> MS-MVP. MAIL. [DTS] UK.
> >> http://www.getsafeonline.org/
> >> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 
> >> 
> >> .
> >>
> .
> 

Then why are you trying to access the Hotmail/Live email servers?
If you need to access a Qwest email account, you need to use Qwest's email 
servers.
http://www.qwest.net/help/roaming.html#config


-- 
Dave N.
MS-MVP (Mail)
Windows 7  Ultimate
http://download.live.com/wlmail



"Keithman" <Keithman@discussions.microsoft.com> wrote in message 
news:0374FB31-8DDE-4E11-ACDC-9B1F4D797797@microsoft.com...
> I use neither of the highlighted provders. My provider is Qwest. We are
> dealing with Windows Mail not Windows Live Mail. My security is provided 
> by
> Norton 360 Premier. I tried turning off email scanning. Nothing changed. I
> was not comfortable with that. I read the tutorial. Still not comfortable
> with it. I'm receiving this message.
>
> Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
> Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, 
> Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
>
> "Gary VanderMolen [MVP]" wrote:
>
>> At least all your settings are correct now.  :-)
>>
>> Test your password by logging in to your provider's webmail:
>> http://hotmail.com or http://mail.live.com.
>> If that works, it proves you have the correct username and password.
>> Assuming webmail access is normal, but it continues to fail in
>> Windows Mail:  Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>
>> -- 
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>
>>
>> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
>> news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
>> >I did what was suggested and this is the response.
>> >
>> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
>> > Server
>> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, 
>> > Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> > "mac" wrote:
>> >
>> >>
>> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
>> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
>> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This is 
>> >> > the
>> >> > response I get. I'm getting really tired of dealing with this!!!
>> >> >
>> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
>> >> > Server
>> >> > Response: '-ERR command not implemented', Port: 995, Secure(SSL): 
>> >> > Yes,
>> >> > Server
>> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
>> >>
>> >> On the Server tab of the account, from the link:
>> >>
>> >> Ensure that log on using Secure password Authentication is not 
>> >> checked.
>> >> Put a check in outgoing server requires Authentication>apply>ok
>> >>
>> >> -- 
>> >> Regards Steve.
>> >> MS-MVP. MAIL. [DTS] UK.
>> >> http://www.getsafeonline.org/
>> >> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
>> >>
>> >> .
>> >>
>> .
>> 

I am not trying to access the Hotmail/Live email servers intentionally. I 
attempted to check my email Tuesday (4/27) evening and the previous message 
appears on my screen. I cannot send or receive emails. All I get is that 
friggin' message. I AM NOT DOING ANY OF THIS INTENTIONALLY!!!!!

"Dave" wrote:

> Then why are you trying to access the Hotmail/Live email servers?
> If you need to access a Qwest email account, you need to use Qwest's email 
> servers.
> http://www.qwest.net/help/roaming.html#config
> 
> 
> -- 
> Dave N.
> MS-MVP (Mail)
> Windows 7  Ultimate
> http://download.live.com/wlmail
> 
> 
> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> news:0374FB31-8DDE-4E11-ACDC-9B1F4D797797@microsoft.com...
> > I use neither of the highlighted provders. My provider is Qwest. We are
> > dealing with Windows Mail not Windows Live Mail. My security is provided 
> > by
> > Norton 360 Premier. I tried turning off email scanning. Nothing changed. I
> > was not comfortable with that. I read the tutorial. Still not comfortable
> > with it. I'm receiving this message.
> >
> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, 
> > Server
> > Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> >
> > "Gary VanderMolen [MVP]" wrote:
> >
> >> At least all your settings are correct now.  :-)
> >>
> >> Test your password by logging in to your provider's webmail:
> >> http://hotmail.com or http://mail.live.com.
> >> If that works, it proves you have the correct username and password.
> >> Assuming webmail access is normal, but it continues to fail in
> >> Windows Mail:  Which antivirus are you running?
> >> As a minimum, email scanning in the antivirus must be turned off,
> >> although that may not be sufficient to eliminate all bad effects.
> >> In a worst case scenario, your antivirus may need to be uninstalled.
> >>
> >> Email scanning in any antivirus must be disabled, for reasons
> >> explained here:
> >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
> >>
> >> -- 
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> Microsoft MVP program: http://mvp.support.microsoft.com
> >>
> >>
> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> >> news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
> >> >I did what was suggested and this is the response.
> >> >
> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
> >> > Server
> >> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, 
> >> > Server
> >> > Error: 0x800CCC90, Error Number: 0x800CCC92
> >> >
> >> > "mac" wrote:
> >> >
> >> >>
> >> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
> >> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
> >> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This is 
> >> >> > the
> >> >> > response I get. I'm getting really tired of dealing with this!!!
> >> >> >
> >> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
> >> >> > Server
> >> >> > Response: '-ERR command not implemented', Port: 995, Secure(SSL): 
> >> >> > Yes,
> >> >> > Server
> >> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
> >> >>
> >> >> On the Server tab of the account, from the link:
> >> >>
> >> >> Ensure that log on using Secure password Authentication is not 
> >> >> checked.
> >> >> Put a check in outgoing server requires Authentication>apply>ok
> >> >>
> >> >> -- 
> >> >> Regards Steve.
> >> >> MS-MVP. MAIL. [DTS] UK.
> >> >> http://www.getsafeonline.org/
> >> >> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
> >> >>
> >> >> .
> >> >>
> >> .
> >> 
> .
> 

The pop3live login window appears when i attemp to view my email. when i 
close it out i get the message in the previous posts.

"Keithman" wrote:

> I am not trying to access the Hotmail/Live email servers intentionally. I 
> attempted to check my email Tuesday (4/27) evening and the previous message 
> appears on my screen. I cannot send or receive emails. All I get is that 
> friggin' message. I AM NOT DOING ANY OF THIS INTENTIONALLY!!!!!
> 
> "Dave" wrote:
> 
> > Then why are you trying to access the Hotmail/Live email servers?
> > If you need to access a Qwest email account, you need to use Qwest's email 
> > servers.
> > http://www.qwest.net/help/roaming.html#config
> > 
> > 
> > -- 
> > Dave N.
> > MS-MVP (Mail)
> > Windows 7  Ultimate
> > http://download.live.com/wlmail
> > 
> > 
> > 
> > "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> > news:0374FB31-8DDE-4E11-ACDC-9B1F4D797797@microsoft.com...
> > > I use neither of the highlighted provders. My provider is Qwest. We are
> > > dealing with Windows Mail not Windows Live Mail. My security is provided 
> > > by
> > > Norton 360 Premier. I tried turning off email scanning. Nothing changed. I
> > > was not comfortable with that. I read the tutorial. Still not comfortable
> > > with it. I'm receiving this message.
> > >
> > > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, Server
> > > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, 
> > > Server
> > > Error: 0x800CCC90, Error Number: 0x800CCC92
> > >
> > >
> > > "Gary VanderMolen [MVP]" wrote:
> > >
> > >> At least all your settings are correct now.  :-)
> > >>
> > >> Test your password by logging in to your provider's webmail:
> > >> http://hotmail.com or http://mail.live.com.
> > >> If that works, it proves you have the correct username and password.
> > >> Assuming webmail access is normal, but it continues to fail in
> > >> Windows Mail:  Which antivirus are you running?
> > >> As a minimum, email scanning in the antivirus must be turned off,
> > >> although that may not be sufficient to eliminate all bad effects.
> > >> In a worst case scenario, your antivirus may need to be uninstalled.
> > >>
> > >> Email scanning in any antivirus must be disabled, for reasons
> > >> explained here:
> > >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
> > >>
> > >> -- 
> > >> Gary VanderMolen, Microsoft MVP (Mail)
> > >> Microsoft MVP program: http://mvp.support.microsoft.com
> > >>
> > >>
> > >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> > >> news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
> > >> >I did what was suggested and this is the response.
> > >> >
> > >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
> > >> > Server
> > >> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, 
> > >> > Server
> > >> > Error: 0x800CCC90, Error Number: 0x800CCC92
> > >> >
> > >> > "mac" wrote:
> > >> >
> > >> >>
> > >> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
> > >> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
> > >> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This is 
> > >> >> > the
> > >> >> > response I get. I'm getting really tired of dealing with this!!!
> > >> >> >
> > >> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
> > >> >> > Server
> > >> >> > Response: '-ERR command not implemented', Port: 995, Secure(SSL): 
> > >> >> > Yes,
> > >> >> > Server
> > >> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
> > >> >>
> > >> >> On the Server tab of the account, from the link:
> > >> >>
> > >> >> Ensure that log on using Secure password Authentication is not 
> > >> >> checked.
> > >> >> Put a check in outgoing server requires Authentication>apply>ok
> > >> >>
> > >> >> -- 
> > >> >> Regards Steve.
> > >> >> MS-MVP. MAIL. [DTS] UK.
> > >> >> http://www.getsafeonline.org/
> > >> >> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
> > >> >>
> > >> >> .
> > >> >>
> > >> .
> > >> 
> > .
> > 

Well, you or someone entered that server info.  It doesn't enter itself.

If you don't use Hotmail/Live, then remove those accounts.

Open Windows Mail, click on Tools - Accounts - highlight the "pop3.live.com" 
account, click on Remove
Then click on Add... and enter the settings to access your Qwest account.




-- 
Dave N.
MS-MVP (Mail)
Windows 7  Ultimate
http://download.live.com/wlmail



"Keithman" <Keithman@discussions.microsoft.com> wrote in message 
news:DE12AE1A-6D23-4F4E-8214-4B6C45582FD4@microsoft.com...
> I am not trying to access the Hotmail/Live email servers intentionally. I
> attempted to check my email Tuesday (4/27) evening and the previous 
> message
> appears on my screen. I cannot send or receive emails. All I get is that
> friggin' message. I AM NOT DOING ANY OF THIS INTENTIONALLY!!!!!
>
> "Dave" wrote:
>
>> Then why are you trying to access the Hotmail/Live email servers?
>> If you need to access a Qwest email account, you need to use Qwest's 
>> email
>> servers.
>> http://www.qwest.net/help/roaming.html#config
>>
>>
>> -- 
>> Dave N.
>> MS-MVP (Mail)
>> Windows 7  Ultimate
>> http://download.live.com/wlmail
>>
>>
>>
>> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
>> news:0374FB31-8DDE-4E11-ACDC-9B1F4D797797@microsoft.com...
>> > I use neither of the highlighted provders. My provider is Qwest. We are
>> > dealing with Windows Mail not Windows Live Mail. My security is 
>> > provided
>> > by
>> > Norton 360 Premier. I tried turning off email scanning. Nothing 
>> > changed. I
>> > was not comfortable with that. I read the tutorial. Still not 
>> > comfortable
>> > with it. I'm receiving this message.
>> >
>> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
>> > Server
>> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes,
>> > Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> >
>> > "Gary VanderMolen [MVP]" wrote:
>> >
>> >> At least all your settings are correct now.  :-)
>> >>
>> >> Test your password by logging in to your provider's webmail:
>> >> http://hotmail.com or http://mail.live.com.
>> >> If that works, it proves you have the correct username and password.
>> >> Assuming webmail access is normal, but it continues to fail in
>> >> Windows Mail:  Which antivirus are you running?
>> >> As a minimum, email scanning in the antivirus must be turned off,
>> >> although that may not be sufficient to eliminate all bad effects.
>> >> In a worst case scenario, your antivirus may need to be uninstalled.
>> >>
>> >> Email scanning in any antivirus must be disabled, for reasons
>> >> explained here:
>> >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>> >>
>> >> -- 
>> >> Gary VanderMolen, Microsoft MVP (Mail)
>> >> Microsoft MVP program: http://mvp.support.microsoft.com
>> >>
>> >>
>> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
>> >> news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
>> >> >I did what was suggested and this is the response.
>> >> >
>> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3,
>> >> > Server
>> >> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes,
>> >> > Server
>> >> > Error: 0x800CCC90, Error Number: 0x800CCC92
>> >> >
>> >> > "mac" wrote:
>> >> >
>> >> >>
>> >> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
>> >> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
>> >> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This is
>> >> >> > the
>> >> >> > response I get. I'm getting really tired of dealing with this!!!
>> >> >> >
>> >> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: 
>> >> >> > POP3,
>> >> >> > Server
>> >> >> > Response: '-ERR command not implemented', Port: 995, Secure(SSL):
>> >> >> > Yes,
>> >> >> > Server
>> >> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
>> >> >>
>> >> >> On the Server tab of the account, from the link:
>> >> >>
>> >> >> Ensure that log on using Secure password Authentication is not
>> >> >> checked.
>> >> >> Put a check in outgoing server requires Authentication>apply>ok
>> >> >>
>> >> >> -- 
>> >> >> Regards Steve.
>> >> >> MS-MVP. MAIL. [DTS] UK.
>> >> >> http://www.getsafeonline.org/
>> >> >> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
>> >> >>
>> >> >> .
>> >> >>
>> >> .
>> >>
>> .
>> 

First off... I want to appologize for yelling. I was very frustrated. I went 
to Qwest.com and used their troubleshooting suggestions. According to them I 
probably received an email that corrupted the account. It was suggested that 
I go to my Live account and delete all current emails. I did that. No joy. 
Then I did as was suggested here and removed the account. Then I added an 
account like I was starting over per Qwest instructions. So far so good. At 
least it's starting up normally. Again my APPOLOGIES for yelling. Thanks for 
all of your help. 

Thanks!!! Have A Great Day!!! Keith

"Dave" wrote:

> Well, you or someone entered that server info.  It doesn't enter itself.
> 
> If you don't use Hotmail/Live, then remove those accounts.
> 
> Open Windows Mail, click on Tools - Accounts - highlight the "pop3.live.com" 
> account, click on Remove
> Then click on Add... and enter the settings to access your Qwest account.
> 
> 
> 
> 
> -- 
> Dave N.
> MS-MVP (Mail)
> Windows 7  Ultimate
> http://download.live.com/wlmail
> 
> 
> 
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message 
> news:DE12AE1A-6D23-4F4E-8214-4B6C45582FD4@microsoft.com...
> > I am not trying to access the Hotmail/Live email servers intentionally. I
> > attempted to check my email Tuesday (4/27) evening and the previous 
> > message
> > appears on my screen. I cannot send or receive emails. All I get is that
> > friggin' message. I AM NOT DOING ANY OF THIS INTENTIONALLY!!!!!
> >
> > "Dave" wrote:
> >
> >> Then why are you trying to access the Hotmail/Live email servers?
> >> If you need to access a Qwest email account, you need to use Qwest's 
> >> email
> >> servers.
> >> http://www.qwest.net/help/roaming.html#config
> >>
> >>
> >> -- 
> >> Dave N.
> >> MS-MVP (Mail)
> >> Windows 7  Ultimate
> >> http://download.live.com/wlmail
> >>
> >>
> >>
> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
> >> news:0374FB31-8DDE-4E11-ACDC-9B1F4D797797@microsoft.com...
> >> > I use neither of the highlighted provders. My provider is Qwest. We are
> >> > dealing with Windows Mail not Windows Live Mail. My security is 
> >> > provided
> >> > by
> >> > Norton 360 Premier. I tried turning off email scanning. Nothing 
> >> > changed. I
> >> > was not comfortable with that. I read the tutorial. Still not 
> >> > comfortable
> >> > with it. I'm receiving this message.
> >> >
> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, 
> >> > Server
> >> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes,
> >> > Server
> >> > Error: 0x800CCC90, Error Number: 0x800CCC92
> >> >
> >> >
> >> > "Gary VanderMolen [MVP]" wrote:
> >> >
> >> >> At least all your settings are correct now.  :-)
> >> >>
> >> >> Test your password by logging in to your provider's webmail:
> >> >> http://hotmail.com or http://mail.live.com.
> >> >> If that works, it proves you have the correct username and password.
> >> >> Assuming webmail access is normal, but it continues to fail in
> >> >> Windows Mail:  Which antivirus are you running?
> >> >> As a minimum, email scanning in the antivirus must be turned off,
> >> >> although that may not be sufficient to eliminate all bad effects.
> >> >> In a worst case scenario, your antivirus may need to be uninstalled.
> >> >>
> >> >> Email scanning in any antivirus must be disabled, for reasons
> >> >> explained here:
> >> >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
> >> >>
> >> >> -- 
> >> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> >> Microsoft MVP program: http://mvp.support.microsoft.com
> >> >>
> >> >>
> >> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
> >> >> news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
> >> >> >I did what was suggested and this is the response.
> >> >> >
> >> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3,
> >> >> > Server
> >> >> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes,
> >> >> > Server
> >> >> > Error: 0x800CCC90, Error Number: 0x800CCC92
> >> >> >
> >> >> > "mac" wrote:
> >> >> >
> >> >> >>
> >> >> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message
> >> >> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
> >> >> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This is
> >> >> >> > the
> >> >> >> > response I get. I'm getting really tired of dealing with this!!!
> >> >> >> >
> >> >> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: 
> >> >> >> > POP3,
> >> >> >> > Server
> >> >> >> > Response: '-ERR command not implemented', Port: 995, Secure(SSL):
> >> >> >> > Yes,
> >> >> >> > Server
> >> >> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
> >> >> >>
> >> >> >> On the Server tab of the account, from the link:
> >> >> >>
> >> >> >> Ensure that log on using Secure password Authentication is not
> >> >> >> checked.
> >> >> >> Put a check in outgoing server requires Authentication>apply>ok
> >> >> >>
> >> >> >> -- 
> >> >> >> Regards Steve.
> >> >> >> MS-MVP. MAIL. [DTS] UK.
> >> >> >> http://www.getsafeonline.org/
> >> >> >> http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
> >> >> >>
> >> >> >> .
> >> >> >>
> >> >> .
> >> >>
> >> .
> >> 
> .
> 

"Keithman" <Keithman@discussions.microsoft.com> wrote in message 
news:D69F5F27-3EC7-45F5-9783-FDFD7CDCB616@microsoft.com...
> First off... I want to appologize for yelling. I was very frustrated. I 
> went
> to Qwest.com and used their troubleshooting suggestions. According to them 
> I
> probably received an email that corrupted the account. It was suggested 
> that
> I go to my Live account and delete all current emails. I did that. No joy.
> Then I did as was suggested here and removed the account. Then I added an
> account like I was starting over per Qwest instructions. So far so good. 
> At
> least it's starting up normally. Again my APPOLOGIES for yelling. Thanks 
> for
> all of your help.
>
> Thanks!!! Have A Great Day!!! Keith

"PARDON ME!!! I missed it!!!"

Apology accepted for your earlier yelling also.

Pleased to hear that you got your Quest account working, but why did you try 
to set up, or even what happened to your .live account?


-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx 

I said noting about Windows Live Mail, so I don't know why you brought
that up.=20
Your error message shows you are accessing a server named pop3.live.com.
That server is operated by Hotmail and is only used with email addresses =
in=20
the 'Live' family. Qwest farms out some of its email services to =
Hotmail/Live,
particularly the @q.com email addresses. See
http://www.qwest.com/internethelp/email/pdf/ts_wlm_msn.pdf
My previous advice still stands.
--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Keithman" <Keithman@discussions.microsoft.com> wrote in message =
news:0374FB31-8DDE-4E11-ACDC-9B1F4D797797@microsoft.com...
>I use neither of the highlighted provders. My provider is Qwest. We are =

> dealing with Windows Mail not Windows Live Mail. My security is =
provided by=20
> Norton 360 Premier. I tried turning off email scanning. Nothing =
changed. I=20
> was not comfortable with that. I read the tutorial. Still not =
comfortable=20
> with it. I'm receiving this message.
>=20
> Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, =
Server=20
> Response: '-ERR authentication failed', Port: 995, Secure(SSL): Yes, =
Server=20
> Error: 0x800CCC90, Error Number: 0x800CCC92
>=20
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> At least all your settings are correct now.  :-)
>>=20
>> Test your password by logging in to your provider's webmail:
>> http://hotmail.com or http://mail.live.com.
>> If that works, it proves you have the correct username and password.
>> Assuming webmail access is normal, but it continues to fail in
>> Windows Mail:  Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,=20
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>=20
>> Email scanning in any antivirus must be disabled, for reasons=20
>> explained here:
>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm=20
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Keithman" <Keithman@discussions.microsoft.com> wrote in message =
news:81AB1628-7000-4666-9859-365BD6711B91@microsoft.com...
>> >I did what was suggested and this is the response.
>> >=20
>> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3, =
Server=20
>> > Response: '-ERR authentication failed', Port: 995, Secure(SSL): =
Yes, Server=20
>> > Error: 0x800CCC90, Error Number: 0x800CCC92
>> >=20
>> > "mac" wrote:
>> >=20
>> >>=20
>> >> "Keithman" <Keithman@discussions.microsoft.com> wrote in message=20
>> >> news:6178D335-6D9A-4D5A-8DE2-B3AD1532522C@microsoft.com...
>> >> > PARDON ME!!! I missed it!!! I made the suggested changes. This =
is the
>> >> > response I get. I'm getting really tired of dealing with this!!!
>> >> >
>> >> > Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: =
POP3, Server
>> >> > Response: '-ERR command not implemented', Port: 995, =
Secure(SSL): Yes,=20
>> >> > Server
>> >> > Error: 0x800CCC90, Error Number: 0x800CCC18
>> >>=20
>> >> On the Server tab of the account, from the link:
>> >>=20
>> >> Ensure that log on using Secure password Authentication is not =
checked.
>> >> Put a check in outgoing server requires Authentication>apply>ok
>> >>=20
>> >> --=20
>> >> Regards Steve.
>> >> MS-MVP. MAIL. [DTS] UK.
>> >> http://www.getsafeonline.org/
>> >> =
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/defaul=
t.mspx=20
>> >>=20
>> >> .
>> >>
>> .
>>

Qwest has some three different mail services. We would have been able
to help the OP much quicker if he had disclosed the part of his email=20
address after the @ symbol, probably @q.com, in which case the=20
following setup instructions apply:
http://www.qwest.com/internethelp/email/pdf/mail_wlm_qcom.pdf

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


" mac" <macknever@fsmail.net> wrote in message =
news:A5BABF6C-819C-4D58-BD64-7E6D19A2A18A@microsoft.com...
>=20
> "Keithman" <Keithman@discussions.microsoft.com> wrote in message=20
> news:D69F5F27-3EC7-45F5-9783-FDFD7CDCB616@microsoft.com...
>> First off... I want to appologize for yelling. I was very frustrated. =
I=20
>> went
>> to Qwest.com and used their troubleshooting suggestions. According to =
them=20
>> I
>> probably received an email that corrupted the account. It was =
suggested=20
>> that
>> I go to my Live account and delete all current emails. I did that. No =
joy.
>> Then I did as was suggested here and removed the account. Then I =
added an
>> account like I was starting over per Qwest instructions. So far so =
good.=20
>> At
>> least it's starting up normally. Again my APPOLOGIES for yelling. =
Thanks=20
>> for
>> all of your help.
>>
>> Thanks!!! Have A Great Day!!! Keith
>=20
> "PARDON ME!!! I missed it!!!"
>=20
> Apology accepted for your earlier yelling also.
>=20
> Pleased to hear that you got your Quest account working, but why did =
you try=20
> to set up, or even what happened to your .live account?
>=20
>=20
> --=20
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
> =
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/defaul=
t.mspx=20
>