Cannot Send EMail 03-30-10

Hello,  I can send and receive email from Charter Communcations web site.  I 
can receive email with Vista's Windows Mail.  I cannot receive any emails.  
This is an unusual occurence as I have been using Windows Mail for a year 
now.  Charter Comm. doesn't support Windows Mail and we have tried changing 
the outgoing mail server address.  Nothing is working.  The outgoing port is 
25 for email.  Any suggestions.
0
Utf
3/30/2010 5:37:02 PM
windows.vista.mail 2954 articles. 1 followers. Follow

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Do you get an error message when you try to send? If so,=20
right-click on your error message, copy, then paste it into a reply =
here.
We can't do much troubleshooting without the complete error message.=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Geri" <Geri@discussions.microsoft.com> wrote in message =
news:E8C4495B-D034-4370-8F04-5F69F535DE3D@microsoft.com...
> Hello,  I can send and receive email from Charter Communcations web =
site.  I=20
> can receive email with Vista's Windows Mail.  I cannot receive any =
emails. =20
> This is an unusual occurence as I have been using Windows Mail for a =
year=20
> now.  Charter Comm. doesn't support Windows Mail and we have tried =
changing=20
> the outgoing mail server address.  Nothing is working.  The outgoing =
port is=20
> 25 for email.  Any suggestions.
0
Gary
3/30/2010 6:32:32 PM
Geri;1248212 Wrote: 
> Hello,  I can send and receive email from Charter Communcations web
> site.  I
> can receive email with Vista's Windows Mail.  I cannot receive any
> emails.
> This is an unusual occurence as I have been using Windows Mail for a
> year
> now.  Charter Comm. doesn't support Windows Mail and we have tried
> changing
> the outgoing mail server address.  Nothing is working.  The outgoing
> port is
> 25 for email.  Any suggestions.

Your question is confusing... you say you can and you can't?  Which is
it?  Call your ISP and get your correct POP and SMTP settings, that's
all you need to do.


-- 
rhlhamlet
0
rhlhamlet
3/30/2010 6:33:41 PM
"rhlhamlet" <guest@unknown-email.com> wrote in message 
news:85cc776f7d997573f6bd5eca1b382b0c@nntp-gateway.com...
>
> Geri;1248212 Wrote:
>> Hello,  I can send and receive email from Charter Communcations web
>> site.  I
>> can receive email with Vista's Windows Mail.  I cannot receive any
>> emails.
>> This is an unusual occurence as I have been using Windows Mail for a
>> year
>> now.  Charter Comm. doesn't support Windows Mail and we have tried
>> changing
>> the outgoing mail server address.  Nothing is working.  The outgoing
>> port is
>> 25 for email.  Any suggestions.
>
> Your question is confusing... you say you can and you can't?  Which is
> it?  Call your ISP and get your correct POP and SMTP settings, that's
> all you need to do.


Geri is saying that Geri can send and receive from the web site. Geri says 
that Geri can receive email with Windows Mail. Since "cannot receive" 
follows the statement about Windows Mail, I think we can assume that it is 
in the context of Windows Mail. It is not as clear as it could be, but that 
certainly is the most likely interpretation at least. I hope Geri confirms 
that. I also hope that Geri takes Gary's advice to provide the entire error 
message.

0
Sam
3/30/2010 8:29:30 PM
Hello

My name is Simon, i am posting this message behalf of Euroguns Ltd, 
Doncaster, England. We have had the same problem as other users, which is the 
fact that we cannot send emails but can retrieve them. Below is the full 
error message that you requested in the previous post. I hope you can help 
with this problem and i await in anticipation of your reply.

Thanks

Simon

The error message reads:

An unknown error has occurred. Subject 'internet order', Account: 
'mail.euroguns.co.uk', Server: 'mail.euroguns.co.uk', Protocol: SMTP, Port: 
25, Secure(SSL): No, Error Number: 0x800CCC0B

"Gary VanderMolen [MVP]" wrote:

> Do you get an error message when you try to send? If so, 
> right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message. 
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Geri" <Geri@discussions.microsoft.com> wrote in message news:E8C4495B-D034-4370-8F04-5F69F535DE3D@microsoft.com...
> > Hello,  I can send and receive email from Charter Communcations web site.  I 
> > can receive email with Vista's Windows Mail.  I cannot receive any emails.  
> > This is an unusual occurence as I have been using Windows Mail for a year 
> > now.  Charter Comm. doesn't support Windows Mail and we have tried changing 
> > the outgoing mail server address.  Nothing is working.  The outgoing port is 
> > 25 for email.  Any suggestions.
> .
> 
0
Utf
3/31/2010 12:00:01 PM
 Subject 'Emailing: 27102_100694676634869_100000830115789_17524_2702874_n', 
Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: SMTP, 
Server Response: '250 SIZE 104857600', Port: 25, Secure(SSL): Yes, Server 
Error: 250, Error Number: 0x800CCC7D


"Gary VanderMolen [MVP]" wrote:

> Do you get an error message when you try to send? If so, 
> right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message. 
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Geri" <Geri@discussions.microsoft.com> wrote in message news:E8C4495B-D034-4370-8F04-5F69F535DE3D@microsoft.com...
> > Hello,  I can send and receive email from Charter Communcations web site.  I 
> > can receive email with Vista's Windows Mail.  I cannot receive any emails.  
> > This is an unusual occurence as I have been using Windows Mail for a year 
> > now.  Charter Comm. doesn't support Windows Mail and we have tried changing 
> > the outgoing mail server address.  Nothing is working.  The outgoing port is 
> > 25 for email.  Any suggestions.
> .
> 
0
Utf
3/31/2010 2:53:02 PM
"fjcortes1@optonline.net" 
<fjcortes1@optonline.net@discussions.microsoft.com> wrote in message 
news:2431C0DD-E391-40E4-8C35-096D13507A79@microsoft.com...
>
> Subject 'Emailing: 27102_100694676634869_100000830115789_17524_2702874_n',
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: 
> SMTP,
> Server Response: '250 SIZE 104857600', Port: 25, Secure(SSL): Yes, Server
> Error: 250, Error Number: 0x800CCC7D
>

Try removing the SSL setting from your outgoing server at Tools 
menu>accounts>select your account>properties>advanced tab>apply>ok.


-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/ 

0
mac
3/31/2010 3:09:09 PM
"Euroguns" <Euroguns@discussions.microsoft.com> wrote in message 
news:D6A2EA30-7472-4A9B-8728-EA44F882288D@microsoft.com...
> Hello
>
> My name is Simon, i am posting this message behalf of Euroguns Ltd,
> Doncaster, England. We have had the same problem as other users, which is 
> the
> fact that we cannot send emails but can retrieve them. Below is the full
> error message that you requested in the previous post. I hope you can help
> with this problem and i await in anticipation of your reply.
>
> Thanks
>
> Simon
>
> The error message reads:
>
> An unknown error has occurred. Subject 'internet order', Account:
> 'mail.euroguns.co.uk', Server: 'mail.euroguns.co.uk', Protocol: SMTP, 
> Port:
> 25, Secure(SSL): No, Error Number: 0x800CCC0B


Have you ever been able to send mail from this account?
Who is your ISP?

-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/ 

0
mac
3/31/2010 3:10:16 PM
"fjcortes1@optonline.net" 
<fjcortes1@optonline.net@discussions.microsoft.com> wrote in message 
news:2431C0DD-E391-40E4-8C35-096D13507A79@microsoft.com...
>
> Subject 'Emailing: 27102_100694676634869_100000830115789_17524_2702874_n',
> Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: 
> SMTP,
> Server Response: '250 SIZE 104857600', Port: 25, Secure(SSL): Yes, Server
> Error: 250, Error Number: 0x800CCC7D

Also try using Port 587 instead of 25, use SSL with Port 587.


-- 
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/ 

0
mac
3/31/2010 3:14:55 PM
Your error message is not the same as the others.
I see that Euroguns.co.uk is not an ISP, but is a web-hosted vanity =
domain.
Do you also have a mail account through your ISP or other (non =
web-hosted)
mail account, and if so, is the other account working normally?

Which antivirus are you running? Some of them cause problems with
Windows Mail over time.
=20
--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Euroguns" <Euroguns@discussions.microsoft.com> wrote in message =
news:D6A2EA30-7472-4A9B-8728-EA44F882288D@microsoft.com...
> Hello
>=20
> My name is Simon, i am posting this message behalf of Euroguns Ltd,=20
> Doncaster, England. We have had the same problem as other users, which =
is the=20
> fact that we cannot send emails but can retrieve them. Below is the =
full=20
> error message that you requested in the previous post. I hope you can =
help=20
> with this problem and i await in anticipation of your reply.
>=20
> Thanks
>=20
> Simon
>=20
> The error message reads:
>=20
> An unknown error has occurred. Subject 'internet order', Account:=20
> 'mail.euroguns.co.uk', Server: 'mail.euroguns.co.uk', Protocol: SMTP, =
Port:=20
> 25, Secure(SSL): No, Error Number: 0x800CCC0B
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> Do you get an error message when you try to send? If so,=20
>> right-click on your error message, copy, then paste it into a reply =
here.
>> We can't do much troubleshooting without the complete error message.=20
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Geri" <Geri@discussions.microsoft.com> wrote in message =
news:E8C4495B-D034-4370-8F04-5F69F535DE3D@microsoft.com...
>> > Hello,  I can send and receive email from Charter Communcations web =
site.  I=20
>> > can receive email with Vista's Windows Mail.  I cannot receive any =
emails. =20
>> > This is an unusual occurence as I have been using Windows Mail for =
a year=20
>> > now.  Charter Comm. doesn't support Windows Mail and we have tried =
changing=20
>> > the outgoing mail server address.  Nothing is working.  The =
outgoing port is=20
>> > 25 for email.  Any suggestions.
>> .
>>
0
Gary
3/31/2010 4:29:33 PM
Reply:

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