WU hangs on 3 of 3

Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then 
executed windows update with all criticals, it downloads and installs 
succesfully.
After reboot it starts windows with "configuring updates x of 3, don't turn 
off your computer" and the server hangs there on the "3 out of 3" on 0%, 
there's no lan or disk activity at all and the progress circle just keeps 
running.

This already happened yesterday with a canceled WU(before installing SP2) 
and we had to format and reinstall thanks to this problem because safe mode 
worked but after that the system returned all kinds of errors.

now, correct me if i'm wrong but SBS whould be a simple, easy, 
little-to-no-IT knowledge all-in-one solution, yet i've already lost two 
full workdays on a simple task as windows update(which also tries to use 
that horrible wsus first which i'm uninstalling first chance i get), and 
even trying to update e2007 to sp2 needs a ton of hacks that should never be 
done in the first place.

any ideas or where to look for or how to solve this? 


0
Guillermo
12/15/2009 7:53:52 PM
windows.server.sbs 1975 articles. 0 followers. Follow

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Hi:

Going to be really blunt here, which most of us are usually not quite so.

You ask if there are any ideas on where to look or how to solve this?

Yes, but you won't like the answer.  SBS is not a "simple do it yourself" 
product.  it can be a do it yourself product , but it is not "simple".

Your calling WSUS "horrible" is one of the clues that you need more information 
about the subject.  Mentioning that SP2 required "hacks" is another.

Get one of the many books on the subject and read and digest it.  I recommed 
Charlie Russel, Eriq Neal, or Harry Blesfords books, and all three would 
be a good compromise.

-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then
> executed windows update with all criticals, it downloads and installs
> succesfully.
> After reboot it starts windows with "configuring updates x of 3, don't
> turn
> off your computer" and the server hangs there on the "3 out of 3" on
> 0%,
> there's no lan or disk activity at all and the progress circle just
> keeps
> running.
> This already happened yesterday with a canceled WU(before installing
> SP2) and we had to format and reinstall thanks to this problem because
> safe mode worked but after that the system returned all kinds of
> errors.
> 
> now, correct me if i'm wrong but SBS whould be a simple, easy,
> little-to-no-IT knowledge all-in-one solution, yet i've already lost
> two full workdays on a simple task as windows update(which also tries
> to use that horrible wsus first which i'm uninstalling first chance i
> get), and even trying to update e2007 to sp2 needs a ton of hacks that
> should never be done in the first place.
> 
> any ideas or where to look for or how to solve this?
> 


0
Larry
12/15/2009 8:34:49 PM
so you recommend me to buy a book to solve a windows update breaking a brand 
new installed server?, wtf
i might not have phrased the initial mail correctly due to the furstration 
this is generating(worse if it goes live and dies like this), but even out 
of the box this sbs looks everything but production ready, and no, i don't 
need more info, wsus is horrible i rather download what i need frm wu on all 
stations manually than have a server download 15GB of 90% patches from XP 
<SP3 era or patches for OS that i don't even have installed on my network 
which end up wasting a lot of space.
About the E12 hack, that's another matter altogether which is not the point 
now.

Anyway, this does have nothing to do with WU breaking the server horribly, 
back on the issue at hand, after hard rebooting the server and starting in 
safe mode, now it hangs on "previous installation failed, rolling back 
updates", i guess one solution would be to block WU and never update the 
server.....

"Larry Struckmeyer[SBS-MVP]" <lstruckmeyer@mis-wizards.com> wrote in message 
news:4e683515701a8cc4bb345e697a9@news.microsoft.com...
> Hi:
>
> Going to be really blunt here, which most of us are usually not quite so.
>
> You ask if there are any ideas on where to look or how to solve this?
>
> Yes, but you won't like the answer.  SBS is not a "simple do it yourself" 
> product.  it can be a do it yourself product , but it is not "simple".
>
> Your calling WSUS "horrible" is one of the clues that you need more 
> information about the subject.  Mentioning that SP2 required "hacks" is 
> another.
>
> Get one of the many books on the subject and read and digest it.  I 
> recommed Charlie Russel, Eriq Neal, or Harry Blesfords books, and all 
> three would be a good compromise.
>
> -
> Larry
> Please post the resolution to your
> issue so others may benefit
> -
> Get Your SBS Health Check at
> www.sbsbpa.com
>
>
>> Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then
>> executed windows update with all criticals, it downloads and installs
>> succesfully.
>> After reboot it starts windows with "configuring updates x of 3, don't
>> turn
>> off your computer" and the server hangs there on the "3 out of 3" on
>> 0%,
>> there's no lan or disk activity at all and the progress circle just
>> keeps
>> running.
>> This already happened yesterday with a canceled WU(before installing
>> SP2) and we had to format and reinstall thanks to this problem because
>> safe mode worked but after that the system returned all kinds of
>> errors.
>>
>> now, correct me if i'm wrong but SBS whould be a simple, easy,
>> little-to-no-IT knowledge all-in-one solution, yet i've already lost
>> two full workdays on a simple task as windows update(which also tries
>> to use that horrible wsus first which i'm uninstalling first chance i
>> get), and even trying to update e2007 to sp2 needs a ton of hacks that
>> should never be done in the first place.
>>
>> any ideas or where to look for or how to solve this?
>>
>
> 


0
Guillermo
12/15/2009 9:01:54 PM
It is a common misconception that SBS is a "simple, easy, little-to-noIT 
knowledge" product.  I honestly don't know where people get this idea; it 
certainly isn't from the MS marketing material.  MS has a very active 
small-business specialist community and they try to foster that in their 
materials.

SBS is, in short, still a server.  It has wizards that allow a small 
business to handle *daily* tasks (adding users, emails, etc) more easily 
with a trained office worker.  But installations, upgrades, and 
troubleshooting should *always* still be done with a trained I.T. person, 
and ideally by a person already familiar with SBS.

So, with that out of the way, I'm not gonna pull any punches here.  The tone 
of your email is *extremely* negative and you managed to take a swipe at 
just about every component of SBS all at once.  You'll find that very few 
people will be willing to help you if all you do is return hostility.  Just 
sayin, you said "correct me if I'm wrong."  So I am taking your invitation. 
You are wrong, in both fact and tone.

What *really* concerns me here is a very clear sign of lack of experience 
with SBS, or servers in general.  This isn't meant to point out your flaws, 
but it *is* meant to convince you that perhaps it is time to call in a 
consultant.

1) You had a similar problem with this server before.  Once a server is up 
and running, the *first* thing you should do is make a backup.  If you had a 
good backup, then this bump in the road would be a minor inconvenience, not 
a days loss of work.  Restore backup, retry WU, and post if the same problem 
happens twice.

2) WSUS isn't a top-shelf patch-management program like the ones made by 
Spec-Ops or Shavlik, but it is certainly not "horrible" and by no means is 
worse than WU standalone.  Hell, it is *built* on WU standalone, so the only 
way anyone would think it is "horrible" is if they don't know the product or 
understand how it works.

3) Even if you don't like WSUS, don't uninstall it!  Again, this is a sure 
sign that you don't understand SBS.  You can choose not to use WSUS, but the 
underlying database is also used by the SBS console.  You uninstall it and 
all hell will break loose.

4) Exchange 2007 SP2 certainly doesn't need "a ton of hacks" to work on SBS. 
It needs one change, which is by no means a "hack" by any definition.  1 != 
ton, and a change != hack.  And if you read the write-up, the explanation of 
*why* the change is needed becomes very clear.  For the record, I'm not 
counting the need to disable forefront security for exchange as a second 
change for SBS. Since that change is not SBS specific, it doesn't really 
apply to changes required for SP2 to install on SBS.  That is a change 
required for SP2 to install on *any* forefront machine, and the error is an 
easy one to google and get the step.  ...and again, patching and service 
packs should be done by an I.T. person, and said person would have the 
knowledge to work around these issues.

In short?  With the information above, my recommendation is to find an SBS 
partner in your area and call them in to help you.  SBS is a *great* 
product, but it still requires real effort as any server does.  You'll do 
yourself a *huge* favor by forming a business relationship with an SBS 
specialist up front, as their services will be invaluable in the future; not 
just dealing with this one issue.

With that said, to address your specific problem, I've found that the "3 of 
3" issue is almost *always* a driver issue, and in 4 out of 5 cases, was a 
white-box home-built system that wasn't certified for windows, no less SBS. 
The other 1 out of 5 was a generic Dell/HP with older drivers that should've 
been updated before the system was patched, but I digress.

Basically what is happening is that a driver is trying to load and is 
expecting a service from the box that isn't available (probably because the 
DLL of the OS just got replaced by the patch.)  Instead of correctly 
throwing an error, the driver just locks.  So the OS is waiting for the 
driver to load, and the driver is waiting for the OS to make the service it 
is waiting for available.  Just so you know, such a driver would not be 
windows certified, as part of the certification process is properly handling 
unavailable services, so this is firmly the responsibility of the hardware 
manufacturer and a poorly written driver.  And again, a skilled I.T. person 
can help isolate the problem and upgrade the driver, replace the faulty 
hardware, or otherwise take the appropriate steps to get the update to 
finish installing.

-Cliff


"Guillermo Lovato" <glovato@mast.com.ar> wrote in message 
news:OSHTVBcfKHA.1592@TK2MSFTNGP06.phx.gbl...
> Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then 
> executed windows update with all criticals, it downloads and installs 
> succesfully.
> After reboot it starts windows with "configuring updates x of 3, don't 
> turn off your computer" and the server hangs there on the "3 out of 3" on 
> 0%, there's no lan or disk activity at all and the progress circle just 
> keeps running.
>
> This already happened yesterday with a canceled WU(before installing SP2) 
> and we had to format and reinstall thanks to this problem because safe 
> mode worked but after that the system returned all kinds of errors.
>
> now, correct me if i'm wrong but SBS whould be a simple, easy, 
> little-to-no-IT knowledge all-in-one solution, yet i've already lost two 
> full workdays on a simple task as windows update(which also tries to use 
> that horrible wsus first which i'm uninstalling first chance i get), and 
> even trying to update e2007 to sp2 needs a ton of hacks that should never 
> be done in the first place.
>
> any ideas or where to look for or how to solve this?
> 
0
Cliff
12/15/2009 9:36:18 PM
Guillermo Lovato wrote:
> Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then 
> executed windows update with all criticals, it downloads and installs 
> succesfully.
> After reboot it starts windows with "configuring updates x of 3, don't turn 
> off your computer" and the server hangs there on the "3 out of 3" on 0%, 
> there's no lan or disk activity at all and the progress circle just keeps 
> running.
> 
> This already happened yesterday with a canceled WU(before installing SP2) 
> and we had to format and reinstall thanks to this problem because safe mode 
> worked but after that the system returned all kinds of errors.
> 
> now, correct me if i'm wrong but SBS whould be a simple, easy, 
> little-to-no-IT knowledge all-in-one solution, yet i've already lost two 
> full workdays on a simple task as windows update(which also tries to use 
> that horrible wsus first which i'm uninstalling first chance i get), and 
> even trying to update e2007 to sp2 needs a ton of hacks that should never be 
> done in the first place.
> 
> any ideas or where to look for or how to solve this? 
> 
> 
This isn't a SBS issue, this is a WU in the Vista post era issue.

Pending.xml needs to be removed.

Step 3 of 3 Reboot Loop (FIXED - READ!) - Windows Update:
http://forums.techarena.in/windows-update/916763.htm

Something that you've installed is somehow damaging the 
installer/patching process.

Can you be specific as to what (if any) third party stuff you loaded up?

and
 > even trying to update e2007 to sp2 needs a ton of hacks that should 
never be
 > done in the first place.
Which is why there's a Exchange sp2 specific installer in the works for 
SBS so don't install the thing now.
0
Susan
12/15/2009 9:57:59 PM
Guillermo Lovato wrote:
> Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then 
> executed windows update with all criticals, it downloads and installs 
> succesfully.
> After reboot it starts windows with "configuring updates x of 3, don't turn 
> off your computer" and the server hangs there on the "3 out of 3" on 0%, 
> there's no lan or disk activity at all and the progress circle just keeps 
> running.
> 
> This already happened yesterday with a canceled WU(before installing SP2) 
> and we had to format and reinstall thanks to this problem because safe mode 
> worked but after that the system returned all kinds of errors.
> 
> now, correct me if i'm wrong but SBS whould be a simple, easy, 
> little-to-no-IT knowledge all-in-one solution, yet i've already lost two 
> full workdays on a simple task as windows update(which also tries to use 
> that horrible wsus first which i'm uninstalling first chance i get), and 
> even trying to update e2007 to sp2 needs a ton of hacks that should never be 
> done in the first place.
> 
> any ideas or where to look for or how to solve this? 
> 
> 
Don't uninstall WSUS.
turn off the service if you have to but leave it alone.
0
Susan
12/15/2009 9:58:43 PM
Guillermo Lovato wrote:
> so you recommend me to buy a book to solve a windows update breaking a brand 
> new installed server?, wtf
> i might not have phrased the initial mail correctly due to the furstration 
> this is generating(worse if it goes live and dies like this), but even out 
> of the box this sbs looks everything but production ready, and no, i don't 
> need more info, wsus is horrible i rather download what i need frm wu on all 
> stations manually than have a server download 15GB of 90% patches from XP 
> <SP3 era or patches for OS that i don't even have installed on my network 
> which end up wasting a lot of space.
> About the E12 hack, that's another matter altogether which is not the point 
> now.
> 
> Anyway, this does have nothing to do with WU breaking the server horribly, 
> back on the issue at hand, after hard rebooting the server and starting in 
> safe mode, now it hangs on "previous installation failed, rolling back 
> updates", i guess one solution would be to block WU and never update the 
> server.....
> 
> "Larry Struckmeyer[SBS-MVP]" <lstruckmeyer@mis-wizards.com> wrote in message 
> news:4e683515701a8cc4bb345e697a9@news.microsoft.com...
>> Hi:
>>
>> Going to be really blunt here, which most of us are usually not quite so.
>>
>> You ask if there are any ideas on where to look or how to solve this?
>>
>> Yes, but you won't like the answer.  SBS is not a "simple do it yourself" 
>> product.  it can be a do it yourself product , but it is not "simple".
>>
>> Your calling WSUS "horrible" is one of the clues that you need more 
>> information about the subject.  Mentioning that SP2 required "hacks" is 
>> another.
>>
>> Get one of the many books on the subject and read and digest it.  I 
>> recommed Charlie Russel, Eriq Neal, or Harry Blesfords books, and all 
>> three would be a good compromise.
>>
>> -
>> Larry
>> Please post the resolution to your
>> issue so others may benefit
>> -
>> Get Your SBS Health Check at
>> www.sbsbpa.com
>>
>>
>>> Fresh SBS 2008 install, installed SP2 afterwards, reboot all ok, then
>>> executed windows update with all criticals, it downloads and installs
>>> succesfully.
>>> After reboot it starts windows with "configuring updates x of 3, don't
>>> turn
>>> off your computer" and the server hangs there on the "3 out of 3" on
>>> 0%,
>>> there's no lan or disk activity at all and the progress circle just
>>> keeps
>>> running.
>>> This already happened yesterday with a canceled WU(before installing
>>> SP2) and we had to format and reinstall thanks to this problem because
>>> safe mode worked but after that the system returned all kinds of
>>> errors.
>>>
>>> now, correct me if i'm wrong but SBS whould be a simple, easy,
>>> little-to-no-IT knowledge all-in-one solution, yet i've already lost
>>> two full workdays on a simple task as windows update(which also tries
>>> to use that horrible wsus first which i'm uninstalling first chance i
>>> get), and even trying to update e2007 to sp2 needs a ton of hacks that
>>> should never be done in the first place.
>>>
>>> any ideas or where to look for or how to solve this?
>>>
>>
> 
> 
No you need to figure out what horked up your pending.xml file.

There's a pre sp2 servicing stack update that you prob need to get on 
that box as something is corrupting the update process.

If you manually WU/MU the box and hide all other important updates, you 
get offered up a pre sp2 servicing stack update.

Description of the Windows Vista and Windows Server 2008 installation 
software feature update released April 28, 2009:
http://support.microsoft.com/default.aspx?scid=kb;en-us;955430

Install that on the box.
0
Susan
12/15/2009 10:03:38 PM
Reply:

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Received this email yesterday: Improved Microsoft CRM Exams Microsoft Business Solutions will release three improved Microsoft CRM certification exams. The exams will become available worldwide through VUE testing centers on August 15, 2004 and Prometric testing centers on September 15, 2004. The improved exams are: Applications Professional, Customization, and Installation and Configuration. With the demand and volume of exam attempts as well as market feedback, the improvements incorporate updates and changes that are designed to better measure of the proficiency threshold for Micro...

Cause of outlook 2003 hanging
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