SBS Connectivity issues - 111529

Experiencing intermittent connectivity issues to my SBS2003 server - and they 
are getting more frequent.  Here's the setup:  SBS2003 Standard SP2 with all 
current updates running on HP ML110 server;  4 onsite PCs;  3 used by onsite 
staff primarily for email, internet, local apps (i.e. - Quickbooks).  1 used 
by remote user via RWW.  DSL internet;  Avaya VOIP phone system (4 phones) on 
network.

Connections drop/restore throughout the day using various methods.  Happens 
with RWW (VBScript:  remote desktop disconnected), VPN (connection to Small 
Business Server lost), or Outlook (either remote client using RPC, or onsite 
PC). 

Also have been dropping phone calls.  DSL carrier sees no errors on the line 
or modem.

No errors on the server.  

I have updated NIC driver on the server and disabled TCP Chimney based on 
articles I found.  Waiting to see if that helps.

Any ideas where/how to troubleshoot?
0
Utf
9/9/2010 8:58:03 PM
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"LBit" <LBit@discussions.microsoft.com> wrote in message 
news:C607024B-BE45-464F-B214-871B00843938@microsoft.com...
> Experiencing intermittent connectivity issues to my SBS2003 server - and 
> they
> are getting more frequent.  Here's the setup:  SBS2003 Standard SP2 with 
> all
> current updates running on HP ML110 server;  4 onsite PCs;  3 used by 
> onsite
> staff primarily for email, internet, local apps (i.e. - Quickbooks).  1 
> used
> by remote user via RWW.  DSL internet;  Avaya VOIP phone system (4 phones) 
> on
> network.
>
> Connections drop/restore throughout the day using various methods. 
> Happens
> with RWW (VBScript:  remote desktop disconnected), VPN (connection to 
> Small
> Business Server lost), or Outlook (either remote client using RPC, or 
> onsite
> PC).
>
> Also have been dropping phone calls.  DSL carrier sees no errors on the 
> line
> or modem.

Do you mean that if you connect to the modem it gives no indication that the 
connection was lost?

Could be wrong (these things can be difficult to pin down) but I'd suspect a 
hardware failure somewhere probably with the router or switch (assuming the 
two are not combined).

> No errors on the server.

If it were a network card failure on the server (which probably wouldn't 
explain why your VOIP system has problems) then you'd probably (but not 
definitly) see errors being logged on the server. On the assumption that 
your VOIP system is independent of your SBS server then that effectively 
rules out your SBS server from being part of the problem.

> I have updated NIC driver on the server and disabled TCP Chimney based on
> articles I found.  Waiting to see if that helps.
>
> Any ideas where/how to troubleshoot?

I find ping an invaluable tool. I'd open up a couple of command windows on 
the SBS box (or PC, it doesn't really matter), in one box leave it pinging 
another pc on the network and in another leave it pinging an external site. 
Then when you next experience problems you can see whether the problem is 
internal or external. That said, if you have a combined router/switch then 
this won't be so clear cut. This might give you a better idea where to look 
for the problem. (Better use cryping (google for it), its also a command 
line ping but can give you an audible alarm on failure.)

In our office we've experience both router failures and switch failures. 
Fortunatly I keep a spare switch for such eventualities, but don't sadly 
have a spare router. If you can, I'd be inclined to look at swapping out 
your router and see if the problem goes away.

This is why we don't use VOIP, its just not as reliable as POTS (Plain Old 
Telephone Service). That's not a reflection on VOIP just that internet 
conections don't seem as reliable as POTS.

Do post back when you find the problem, as this may help others (and I'd 
like to know).
-- 
 Brian Cryer
 http://www.cryer.co.uk/brian

0
Brian
9/10/2010 8:48:09 AM
Here is some more info.  Connections are:
DSL router/modem connects into a Netgear POE switch.  This has 4 ports with 
power used for the phones.  It also has 4 standard ethernet ports.  The Avaya 
Gateway for the phone system is plugged into one of the standard ports.  
There is another 4 port switch hanging off the Netgear that has printers on 
it.

In each of the 4 offices, the PC plugs into the Avaya phone, which is then 
plugged into the wall jack connecting to a POE port on the Netgear switch.  
Other than that, the Avaya system is independent of SBS.

Today, one client randomly lost his Outlook/Exchange connection and his file 
shares.  I happened to be there when it occurred, and did a successful ping 
to the server.  Did the same from the server to his PC.  I could also access 
the internet from his PC without a problem, but no company intranet site.  I 
logged on to another PC and connected to everything fine.  By the time I went 
back to his PC, all was connected again.  This makes me think it is an 
internal issue and not external, right?

I replaced the ethernet cable on the server and it is plugged directly into 
the DSL router (it was on the Netgear POE switch before).  I also separated 
one of the PC and phones, so the PC is now plugged into a wall jack/port 
separate from the phone.  

As I write this, my remote connection to Outlook/Exchange (Via RPC) has been 
lost and restored, as well as an XP desktop connected via RWW to the PC I 
separated from the phone.  The RWW connection dropped and I had to log in 
again.  It always drops me from the client PC back to the RWW main menu.  
I've also been dropped when remoted into the server, so doesn't matter if it 
is client or server.

Should I replace the NIC card on the server?  Would a faulty switch cause 
the disconnect to the server but still allow clients to access internet?  

More thoughts, please!


"Brian Cryer" wrote:

> "LBit" <LBit@discussions.microsoft.com> wrote in message 
> news:C607024B-BE45-464F-B214-871B00843938@microsoft.com...
> > Experiencing intermittent connectivity issues to my SBS2003 server - and 
> > they
> > are getting more frequent.  Here's the setup:  SBS2003 Standard SP2 with 
> > all
> > current updates running on HP ML110 server;  4 onsite PCs;  3 used by 
> > onsite
> > staff primarily for email, internet, local apps (i.e. - Quickbooks).  1 
> > used
> > by remote user via RWW.  DSL internet;  Avaya VOIP phone system (4 phones) 
> > on
> > network.
> >
> > Connections drop/restore throughout the day using various methods. 
> > Happens
> > with RWW (VBScript:  remote desktop disconnected), VPN (connection to 
> > Small
> > Business Server lost), or Outlook (either remote client using RPC, or 
> > onsite
> > PC).
> >
> > Also have been dropping phone calls.  DSL carrier sees no errors on the 
> > line
> > or modem.
> 
> Do you mean that if you connect to the modem it gives no indication that the 
> connection was lost?
> 
> Could be wrong (these things can be difficult to pin down) but I'd suspect a 
> hardware failure somewhere probably with the router or switch (assuming the 
> two are not combined).
> 
> > No errors on the server.
> 
> If it were a network card failure on the server (which probably wouldn't 
> explain why your VOIP system has problems) then you'd probably (but not 
> definitly) see errors being logged on the server. On the assumption that 
> your VOIP system is independent of your SBS server then that effectively 
> rules out your SBS server from being part of the problem.
> 
> > I have updated NIC driver on the server and disabled TCP Chimney based on
> > articles I found.  Waiting to see if that helps.
> >
> > Any ideas where/how to troubleshoot?
> 
> I find ping an invaluable tool. I'd open up a couple of command windows on 
> the SBS box (or PC, it doesn't really matter), in one box leave it pinging 
> another pc on the network and in another leave it pinging an external site. 
> Then when you next experience problems you can see whether the problem is 
> internal or external. That said, if you have a combined router/switch then 
> this won't be so clear cut. This might give you a better idea where to look 
> for the problem. (Better use cryping (google for it), its also a command 
> line ping but can give you an audible alarm on failure.)
> 
> In our office we've experience both router failures and switch failures. 
> Fortunatly I keep a spare switch for such eventualities, but don't sadly 
> have a spare router. If you can, I'd be inclined to look at swapping out 
> your router and see if the problem goes away.
> 
> This is why we don't use VOIP, its just not as reliable as POTS (Plain Old 
> Telephone Service). That's not a reflection on VOIP just that internet 
> conections don't seem as reliable as POTS.
> 
> Do post back when you find the problem, as this may help others (and I'd 
> like to know).
> -- 
>  Brian Cryer
>  http://www.cryer.co.uk/brian
> 
> .
> 
0
Utf
9/11/2010 1:08:03 AM
Here's another fun fact...I had one PC connected via RWW (logged onto a 
client) as well as my Outlook/Exchange RPC connection. Another PC I had 
logged on to RWW, but on Outlook Web Access.  The connections to RWW client 
PC and Outlook/Exchange RPC both dropped (Outlook reconnected less than 1 
minute later), but the OWA stayed connected. 

Not sure what that means!

"LBit" wrote:

> Here is some more info.  Connections are:
> DSL router/modem connects into a Netgear POE switch.  This has 4 ports with 
> power used for the phones.  It also has 4 standard ethernet ports.  The Avaya 
> Gateway for the phone system is plugged into one of the standard ports.  
> There is another 4 port switch hanging off the Netgear that has printers on 
> it.
> 
> In each of the 4 offices, the PC plugs into the Avaya phone, which is then 
> plugged into the wall jack connecting to a POE port on the Netgear switch.  
> Other than that, the Avaya system is independent of SBS.
> 
> Today, one client randomly lost his Outlook/Exchange connection and his file 
> shares.  I happened to be there when it occurred, and did a successful ping 
> to the server.  Did the same from the server to his PC.  I could also access 
> the internet from his PC without a problem, but no company intranet site.  I 
> logged on to another PC and connected to everything fine.  By the time I went 
> back to his PC, all was connected again.  This makes me think it is an 
> internal issue and not external, right?
> 
> I replaced the ethernet cable on the server and it is plugged directly into 
> the DSL router (it was on the Netgear POE switch before).  I also separated 
> one of the PC and phones, so the PC is now plugged into a wall jack/port 
> separate from the phone.  
> 
> As I write this, my remote connection to Outlook/Exchange (Via RPC) has been 
> lost and restored, as well as an XP desktop connected via RWW to the PC I 
> separated from the phone.  The RWW connection dropped and I had to log in 
> again.  It always drops me from the client PC back to the RWW main menu.  
> I've also been dropped when remoted into the server, so doesn't matter if it 
> is client or server.
> 
> Should I replace the NIC card on the server?  Would a faulty switch cause 
> the disconnect to the server but still allow clients to access internet?  
> 
> More thoughts, please!
> 
> 
> "Brian Cryer" wrote:
> 
> > "LBit" <LBit@discussions.microsoft.com> wrote in message 
> > news:C607024B-BE45-464F-B214-871B00843938@microsoft.com...
> > > Experiencing intermittent connectivity issues to my SBS2003 server - and 
> > > they
> > > are getting more frequent.  Here's the setup:  SBS2003 Standard SP2 with 
> > > all
> > > current updates running on HP ML110 server;  4 onsite PCs;  3 used by 
> > > onsite
> > > staff primarily for email, internet, local apps (i.e. - Quickbooks).  1 
> > > used
> > > by remote user via RWW.  DSL internet;  Avaya VOIP phone system (4 phones) 
> > > on
> > > network.
> > >
> > > Connections drop/restore throughout the day using various methods. 
> > > Happens
> > > with RWW (VBScript:  remote desktop disconnected), VPN (connection to 
> > > Small
> > > Business Server lost), or Outlook (either remote client using RPC, or 
> > > onsite
> > > PC).
> > >
> > > Also have been dropping phone calls.  DSL carrier sees no errors on the 
> > > line
> > > or modem.
> > 
> > Do you mean that if you connect to the modem it gives no indication that the 
> > connection was lost?
> > 
> > Could be wrong (these things can be difficult to pin down) but I'd suspect a 
> > hardware failure somewhere probably with the router or switch (assuming the 
> > two are not combined).
> > 
> > > No errors on the server.
> > 
> > If it were a network card failure on the server (which probably wouldn't 
> > explain why your VOIP system has problems) then you'd probably (but not 
> > definitly) see errors being logged on the server. On the assumption that 
> > your VOIP system is independent of your SBS server then that effectively 
> > rules out your SBS server from being part of the problem.
> > 
> > > I have updated NIC driver on the server and disabled TCP Chimney based on
> > > articles I found.  Waiting to see if that helps.
> > >
> > > Any ideas where/how to troubleshoot?
> > 
> > I find ping an invaluable tool. I'd open up a couple of command windows on 
> > the SBS box (or PC, it doesn't really matter), in one box leave it pinging 
> > another pc on the network and in another leave it pinging an external site. 
> > Then when you next experience problems you can see whether the problem is 
> > internal or external. That said, if you have a combined router/switch then 
> > this won't be so clear cut. This might give you a better idea where to look 
> > for the problem. (Better use cryping (google for it), its also a command 
> > line ping but can give you an audible alarm on failure.)
> > 
> > In our office we've experience both router failures and switch failures. 
> > Fortunatly I keep a spare switch for such eventualities, but don't sadly 
> > have a spare router. If you can, I'd be inclined to look at swapping out 
> > your router and see if the problem goes away.
> > 
> > This is why we don't use VOIP, its just not as reliable as POTS (Plain Old 
> > Telephone Service). That's not a reflection on VOIP just that internet 
> > conections don't seem as reliable as POTS.
> > 
> > Do post back when you find the problem, as this may help others (and I'd 
> > like to know).
> > -- 
> >  Brian Cryer
> >  http://www.cryer.co.uk/brian
> > 
> > .
> > 
0
Utf
9/11/2010 2:12:03 PM
  On 9/9/2010 1:58 PM, LBit wrote:
> Experiencing intermittent connectivity issues to my SBS2003 server - and they
> are getting more frequent.  Here's the setup:  SBS2003 Standard SP2 with all
> current updates running on HP ML110 server;  4 onsite PCs;  3 used by onsite
> staff primarily for email, internet, local apps (i.e. - Quickbooks).  1 used
> by remote user via RWW.  DSL internet;  Avaya VOIP phone system (4 phones) on
> network.
>
> Connections drop/restore throughout the day using various methods.  Happens
> with RWW (VBScript:  remote desktop disconnected), VPN (connection to Small
> Business Server lost), or Outlook (either remote client using RPC, or onsite
> PC).
>
> Also have been dropping phone calls.  DSL carrier sees no errors on the line
> or modem.
>
> No errors on the server.
>
> I have updated NIC driver on the server and disabled TCP Chimney based on
> articles I found.  Waiting to see if that helps.
>
> Any ideas where/how to troubleshoot?
Apologies for this... but please repost to www.sbsforum.info this 
newsgroup is closing tomorrow.
0
Susan
9/12/2010 1:29:28 AM
Reply:

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how to prepare a form in excel so that it gets saved in the database and we can fill it and send it to the database. and we can retrieve it for future reference? Why not just create a form in Access? "bhanu" wrote: > how to prepare a form in excel so that it gets saved in the database > and we can fill it and send it to the database. and we can retrieve it > for future reference? > > On Jul 6, 7:53 am, bhanu <bhanupriy...@gmail.com> wrote: > how to prepare a form in excel so that it gets saved in the database > and we can fill it and send it to t...

Migrating SBS 2003 to SBS 2008
I really appreciate your inputs regarding my dilemma and made me think to change course with this migration and obtain private IP's for our network instead of the public ones. I will need now to figure out where and how to start changing our IP's! and what is involved. Hope after changing to private IP's, the migration will run without any glitches. I'm keeping me fingers and toes crossed. If you have any suggestion or links on how or where to start to enable me changing IP's from public to private; then PLEASE let me know. Thank you for everything guys...