:I have Vista and it came with WM.  I could not get my server to connect.  I 
downloaded WLM and still cannot get it to connect.  I have my server ingoing 
and outgoing correct, I have deleted and redone it many times.  I have the 
correct username and password.  I keep getting an error 815:  The broadband 
network connection could not be established on your computer because the 
remote server is not responding.  This could be caused by and invalid value 
for the :Service Name: field for this connections.  please contact your ISP 
and inquire about the correct valued for this field and update it in the 
Connection Properties.   
Everything looks right, any other ideas?

I just got off the phone with the ISP and they say it is a WLM problem.   I 
get to the logon screen after trying to send a message and put my user name 
and password and it keeps popping up in the box like it doesn't recognize 
what I just typed in

"Jamie D" wrote:

> :I have Vista and it came with WM.  I could not get my server to connect.  I 
> downloaded WLM and still cannot get it to connect.  I have my server ingoing 
> and outgoing correct, I have deleted and redone it many times.  I have the 
> correct username and password.  I keep getting an error 815:  The broadband 
> network connection could not be established on your computer because the 
> remote server is not responding.  This could be caused by and invalid value 
> for the :Service Name: field for this connections.  please contact your ISP 
> and inquire about the correct valued for this field and update it in the 
> Connection Properties.   
> Everything looks right, any other ideas?

Can you access the Internet via Internet Explorer on the PC?  I'm 
guessing you can.

If so, in WLM look at Tools (ALT+T), Accounts, Mail/News, Properties, 
Connection.  It's likely one or more of your accounts are set to use a 
specific connection.  Uncheck that.  Then WLM will use whatever Internet 
connection is already open.

-- 

Mike - http://TechHelp.Santovec.us



"Jamie D" <Jamie D@discussions.microsoft.com> wrote in message 
news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> :I have Vista and it came with WM.  I could not get my server to 
> connect.  I
> downloaded WLM and still cannot get it to connect.  I have my server 
> ingoing
> and outgoing correct, I have deleted and redone it many times.  I have 
> the
> correct username and password.  I keep getting an error 815:  The 
> broadband
> network connection could not be established on your computer because 
> the
> remote server is not responding.  This could be caused by and invalid 
> value
> for the :Service Name: field for this connections.  please contact 
> your ISP
> and inquire about the correct valued for this field and update it in 
> the
> Connection Properties.
> Everything looks right, any other ideas? 

Here is the error message in the I get the the WLM message box that has a 
Task and Error tab:
Unable to send or receive messages for the Centurylink (sandyflats) account. 
An incorrect password was entered. The next time you send or receive 
messages, you'll be asked to enter your user name and password for this 
account.

Server Error: 0x800CCC90
Server Response: -ERR Invalid login or password
Server: 'pop.centurylink.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

"Jamie D" wrote:

> :I have Vista and it came with WM.  I could not get my server to connect.  I 
> downloaded WLM and still cannot get it to connect.  I have my server ingoing 
> and outgoing correct, I have deleted and redone it many times.  I have the 
> correct username and password.  I keep getting an error 815:  The broadband 
> network connection could not be established on your computer because the 
> remote server is not responding.  This could be caused by and invalid value 
> for the :Service Name: field for this connections.  please contact your ISP 
> and inquire about the correct valued for this field and update it in the 
> Connection Properties.   
> Everything looks right, any other ideas?

Thanks for the quick reply.  I can access the internet and this account does 
have a web based email, although it pops up resembling WLM, but not quite.  
Those blocks you were referring to are unchecked and the message states "if 
this account requires you to connect using a LAN or a specific dial-up 
connection, you may override your default IE connection setting."

"Michael Santovec" wrote:

> Can you access the Internet via Internet Explorer on the PC?  I'm 
> guessing you can.
> 
> If so, in WLM look at Tools (ALT+T), Accounts, Mail/News, Properties, 
> Connection.  It's likely one or more of your accounts are set to use a 
> specific connection.  Uncheck that.  Then WLM will use whatever Internet 
> connection is already open.
> 
> -- 
> 
> Mike - http://TechHelp.Santovec.us
> 
> 
> 
> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message 
> news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> > :I have Vista and it came with WM.  I could not get my server to 
> > connect.  I
> > downloaded WLM and still cannot get it to connect.  I have my server 
> > ingoing
> > and outgoing correct, I have deleted and redone it many times.  I have 
> > the
> > correct username and password.  I keep getting an error 815:  The 
> > broadband
> > network connection could not be established on your computer because 
> > the
> > remote server is not responding.  This could be caused by and invalid 
> > value
> > for the :Service Name: field for this connections.  please contact 
> > your ISP
> > and inquire about the correct valued for this field and update it in 
> > the
> > Connection Properties.
> > Everything looks right, any other ideas? 
> 
> 
> .
> 

I'm interested in knowing where you are seeing that error
message because it is not one generated by Windows Mail or
Windows Live Mail. I know you cited the actual mail client error
message in another post, but the one here may be a clue to something.
It sounds like you are running some type of security software that is=20
interfering with the mail client. That is probably the source of your
problem.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Jamie D" <Jamie D@discussions.microsoft.com> wrote in message =
news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> :I have Vista and it came with WM.  I could not get my server to =
connect.  I=20
> downloaded WLM and still cannot get it to connect.  I have my server =
ingoing=20
> and outgoing correct, I have deleted and redone it many times.  I have =
the=20
> correct username and password.  I keep getting an error 815:  The =
broadband=20
> network connection could not be established on your computer because =
the=20
> remote server is not responding.  This could be caused by and invalid =
value=20
> for the :Service Name: field for this connections.  please contact =
your ISP=20
> and inquire about the correct valued for this field and update it in =
the=20
> Connection Properties.  =20
> Everything looks right, any other ideas?

What are you authentication settings?
-- 
Ron Sommer
MS MVP- Windows Live Mail

"Jamie D" <JamieD@discussions.microsoft.com> wrote in message 
news:7A991CD5-FC34-49D8-9499-CAC05A9D9ED8@microsoft.com...
> Here is the error message in the I get the the WLM message box that has a
> Task and Error tab:
> Unable to send or receive messages for the Centurylink (sandyflats) 
> account.
> An incorrect password was entered. The next time you send or receive
> messages, you'll be asked to enter your user name and password for this
> account.
>
> Server Error: 0x800CCC90
> Server Response: -ERR Invalid login or password
> Server: 'pop.centurylink.net'
> Windows Live Mail Error ID: 0x800CCC92
> Protocol: POP3
> Port: 110
> Secure(SSL): No
>
> "Jamie D" wrote:
>
>> :I have Vista and it came with WM.  I could not get my server to connect. 
>> I
>> downloaded WLM and still cannot get it to connect.  I have my server 
>> ingoing
>> and outgoing correct, I have deleted and redone it many times.  I have 
>> the
>> correct username and password.  I keep getting an error 815:  The 
>> broadband
>> network connection could not be established on your computer because the
>> remote server is not responding.  This could be caused by and invalid 
>> value
>> for the :Service Name: field for this connections.  please contact your 
>> ISP
>> and inquire about the correct valued for this field and update it in the
>> Connection Properties.
>> Everything looks right, any other ideas? 

When you try to send an email, it pops up.  The virus software if from my ISP 
called F-Secure.  I turned off any email filtering.  It may be my firewall 
with this, but not quite sure where to look or how to fix.  How do I post a 
screen shot?

"Gary VanderMolen [MVP]" wrote:

> I'm interested in knowing where you are seeing that error
> message because it is not one generated by Windows Mail or
> Windows Live Mail. I know you cited the actual mail client error
> message in another post, but the one here may be a clue to something.
> It sounds like you are running some type of security software that is 
> interfering with the mail client. That is probably the source of your
> problem.
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> > :I have Vista and it came with WM.  I could not get my server to connect.  I 
> > downloaded WLM and still cannot get it to connect.  I have my server ingoing 
> > and outgoing correct, I have deleted and redone it many times.  I have the 
> > correct username and password.  I keep getting an error 815:  The broadband 
> > network connection could not be established on your computer because the 
> > remote server is not responding.  This could be caused by and invalid value 
> > for the :Service Name: field for this connections.  please contact your ISP 
> > and inquire about the correct valued for this field and update it in the 
> > Connection Properties.   
> > Everything looks right, any other ideas?
> .
> 

Under Tools/Accounts/Mail/Properties Servers tab >Outgoing Mail Server 
checked block> Settings > "are the same as my email address and login."
Is that what you are asking?

"Ron Sommer" wrote:

> What are you authentication settings?
> -- 
> Ron Sommer
> MS MVP- Windows Live Mail
> 
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message 
> news:7A991CD5-FC34-49D8-9499-CAC05A9D9ED8@microsoft.com...
> > Here is the error message in the I get the the WLM message box that has a
> > Task and Error tab:
> > Unable to send or receive messages for the Centurylink (sandyflats) 
> > account.
> > An incorrect password was entered. The next time you send or receive
> > messages, you'll be asked to enter your user name and password for this
> > account.
> >
> > Server Error: 0x800CCC90
> > Server Response: -ERR Invalid login or password
> > Server: 'pop.centurylink.net'
> > Windows Live Mail Error ID: 0x800CCC92
> > Protocol: POP3
> > Port: 110
> > Secure(SSL): No
> >
> > "Jamie D" wrote:
> >
> >> :I have Vista and it came with WM.  I could not get my server to connect. 
> >> I
> >> downloaded WLM and still cannot get it to connect.  I have my server 
> >> ingoing
> >> and outgoing correct, I have deleted and redone it many times.  I have 
> >> the
> >> correct username and password.  I keep getting an error 815:  The 
> >> broadband
> >> network connection could not be established on your computer because the
> >> remote server is not responding.  This could be caused by and invalid 
> >> value
> >> for the :Service Name: field for this connections.  please contact your 
> >> ISP
> >> and inquire about the correct valued for this field and update it in the
> >> Connection Properties.
> >> Everything looks right, any other ideas? 
> 
> .
> 

There are two ways to share a screenshot.
First the common part: With the error message in the foreground press
the Alt+PrintScreen keys. Then open Paint, do a paste, save the image
as a .jpg file. If that file is relatively small, say under 50KB, you =
can attach
it to a post here. Or you can upload it to a sharing site such as
http://tinypic.com , then give us the URL link.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
> When you try to send an email, it pops up.  The virus software if from =
my ISP=20
> called F-Secure.  I turned off any email filtering.  It may be my =
firewall=20
> with this, but not quite sure where to look or how to fix.  How do I =
post a=20
> screen shot?
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> I'm interested in knowing where you are seeing that error
>> message because it is not one generated by Windows Mail or
>> Windows Live Mail. I know you cited the actual mail client error
>> message in another post, but the one here may be a clue to something.
>> It sounds like you are running some type of security software that is =

>> interfering with the mail client. That is probably the source of your
>> problem.
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message =
news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>> > :I have Vista and it came with WM.  I could not get my server to =
connect.  I=20
>> > downloaded WLM and still cannot get it to connect.  I have my =
server ingoing=20
>> > and outgoing correct, I have deleted and redone it many times.  I =
have the=20
>> > correct username and password.  I keep getting an error 815:  The =
broadband=20
>> > network connection could not be established on your computer =
because the=20
>> > remote server is not responding.  This could be caused by and =
invalid value=20
>> > for the :Service Name: field for this connections.  please contact =
your ISP=20
>> > and inquire about the correct valued for this field and update it =
in the=20
>> > Connection Properties.  =20
>> > Everything looks right, any other ideas?
>> .
>>

Yes, that is what I was asking.
-- 
Ron Sommer
MS MVP- Windows Live Mail

"Jamie D" <JamieD@discussions.microsoft.com> wrote in message 
news:66D3727A-434F-4771-897A-54F26907560F@microsoft.com...
> Under Tools/Accounts/Mail/Properties Servers tab >Outgoing Mail Server
> checked block> Settings > "are the same as my email address and login."
> Is that what you are asking?
>
> "Ron Sommer" wrote:
>
>> What are you authentication settings?
>> -- 
>> Ron Sommer
>> MS MVP- Windows Live Mail
>>
>> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message
>> news:7A991CD5-FC34-49D8-9499-CAC05A9D9ED8@microsoft.com...
>> > Here is the error message in the I get the the WLM message box that has 
>> > a
>> > Task and Error tab:
>> > Unable to send or receive messages for the Centurylink (sandyflats)
>> > account.
>> > An incorrect password was entered. The next time you send or receive
>> > messages, you'll be asked to enter your user name and password for this
>> > account.
>> >
>> > Server Error: 0x800CCC90
>> > Server Response: -ERR Invalid login or password
>> > Server: 'pop.centurylink.net'
>> > Windows Live Mail Error ID: 0x800CCC92
>> > Protocol: POP3
>> > Port: 110
>> > Secure(SSL): No
>> >
>> > "Jamie D" wrote:
>> >
>> >> :I have Vista and it came with WM.  I could not get my server to 
>> >> connect.
>> >> I
>> >> downloaded WLM and still cannot get it to connect.  I have my server
>> >> ingoing
>> >> and outgoing correct, I have deleted and redone it many times.  I have
>> >> the
>> >> correct username and password.  I keep getting an error 815:  The
>> >> broadband
>> >> network connection could not be established on your computer because 
>> >> the
>> >> remote server is not responding.  This could be caused by and invalid
>> >> value
>> >> for the :Service Name: field for this connections.  please contact 
>> >> your
>> >> ISP
>> >> and inquire about the correct valued for this field and update it in 
>> >> the
>> >> Connection Properties.
>> >> Everything looks right, any other ideas?
>>
>> .
>> 

http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage1.jpg

http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/accountproperties1.jpg

See if this is helpful........
I changed the firewall from the F-Secure one to the Windows Firewall, and I 
am not getting the log in request again, but I am still not getting the 
message to go out when I hit send.  Does the Windows firewall have a setting 
that I need to change?

"Gary VanderMolen [MVP]" wrote:

> There are two ways to share a screenshot.
> First the common part: With the error message in the foreground press
> the Alt+PrintScreen keys. Then open Paint, do a paste, save the image
> as a .jpg file. If that file is relatively small, say under 50KB, you can attach
> it to a post here. Or you can upload it to a sharing site such as
> http://tinypic.com , then give us the URL link.
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
> > When you try to send an email, it pops up.  The virus software if from my ISP 
> > called F-Secure.  I turned off any email filtering.  It may be my firewall 
> > with this, but not quite sure where to look or how to fix.  How do I post a 
> > screen shot?
> > 
> > "Gary VanderMolen [MVP]" wrote:
> > 
> >> I'm interested in knowing where you are seeing that error
> >> message because it is not one generated by Windows Mail or
> >> Windows Live Mail. I know you cited the actual mail client error
> >> message in another post, but the one here may be a clue to something.
> >> It sounds like you are running some type of security software that is 
> >> interfering with the mail client. That is probably the source of your
> >> problem.
> >> 
> >> -- 
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> Microsoft MVP program: http://mvp.support.microsoft.com
> >> 
> >> 
> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> >> > :I have Vista and it came with WM.  I could not get my server to connect.  I 
> >> > downloaded WLM and still cannot get it to connect.  I have my server ingoing 
> >> > and outgoing correct, I have deleted and redone it many times.  I have the 
> >> > correct username and password.  I keep getting an error 815:  The broadband 
> >> > network connection could not be established on your computer because the 
> >> > remote server is not responding.  This could be caused by and invalid value 
> >> > for the :Service Name: field for this connections.  please contact your ISP 
> >> > and inquire about the correct valued for this field and update it in the 
> >> > Connection Properties.   
> >> > Everything looks right, any other ideas?
> >> .
> >>
> .
> 

Thanks for the screenshots, but nowhere in those do I see the error =
message
I asked for, the one that includes "The broadband network connection =
could=20
not be established on your computer because the remote server is not =
responding.
This could be caused by and invalid value for the :Service Name: =
field..."

If you have stopped getting that particular error message after =
switching
firewalls, then it was generated by the F-Secure Firewall.
The Windows Firewall is 100% compatible with Microsoft's email programs,
so you should not have to change any settings in it.

Regarding the failure to send, do you have "Send Messages Immediately"=20
enabled under Tools, Options, Send? Is there any error message when you=20
click on Send?

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
> =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage1.jpg
>=20
> =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/accountproperties1.jpg
>=20
> See if this is helpful........
> I changed the firewall from the F-Secure one to the Windows Firewall, =
and I=20
> am not getting the log in request again, but I am still not getting =
the=20
> message to go out when I hit send.  Does the Windows firewall have a =
setting=20
> that I need to change?
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> There are two ways to share a screenshot.
>> First the common part: With the error message in the foreground press
>> the Alt+PrintScreen keys. Then open Paint, do a paste, save the image
>> as a .jpg file. If that file is relatively small, say under 50KB, you =
can attach
>> it to a post here. Or you can upload it to a sharing site such as
>> http://tinypic.com , then give us the URL link.
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
>> > When you try to send an email, it pops up.  The virus software if =
from my ISP=20
>> > called F-Secure.  I turned off any email filtering.  It may be my =
firewall=20
>> > with this, but not quite sure where to look or how to fix.  How do =
I post a=20
>> > screen shot?
>> >=20
>> > "Gary VanderMolen [MVP]" wrote:
>> >=20
>> >> I'm interested in knowing where you are seeing that error
>> >> message because it is not one generated by Windows Mail or
>> >> Windows Live Mail. I know you cited the actual mail client error
>> >> message in another post, but the one here may be a clue to =
something.
>> >> It sounds like you are running some type of security software that =
is=20
>> >> interfering with the mail client. That is probably the source of =
your
>> >> problem.
>> >>=20
>> >> --=20
>> >> Gary VanderMolen, Microsoft MVP (Mail)
>> >> Microsoft MVP program: http://mvp.support.microsoft.com
>> >>=20
>> >>=20
>> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message =
news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>> >> > :I have Vista and it came with WM.  I could not get my server to =
connect.  I=20
>> >> > downloaded WLM and still cannot get it to connect.  I have my =
server ingoing=20
>> >> > and outgoing correct, I have deleted and redone it many times.  =
I have the=20
>> >> > correct username and password.  I keep getting an error 815:  =
The broadband=20
>> >> > network connection could not be established on your computer =
because the=20
>> >> > remote server is not responding.  This could be caused by and =
invalid value=20
>> >> > for the :Service Name: field for this connections.  please =
contact your ISP=20
>> >> > and inquire about the correct valued for this field and update =
it in the=20
>> >> > Connection Properties.  =20
>> >> > Everything looks right, any other ideas?
>> >> .
>> >>
>> .
>>

Looking at your screenshot, I see that the 'E-mail username' shows only the first part of your address. Century Link handles a lot of different domains as far as I can see, so I can imagine you'll have to put your full e-mail address in that box, including the '@centurylink.net'. Otherwise the server may not be able to distinguish between you and someone with the same first part but, say, @embarqmail.com. Try it.
-- 
Noel

"Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
> http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage1.jpg
> 
> http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/accountproperties1.jpg
> 
> See if this is helpful........
> I changed the firewall from the F-Secure one to the Windows Firewall, and I am not getting the log in request again, but I am still not getting the message to go out when I hit send.  Does the Windows firewall have a setting that I need to change?
> 
> "Gary VanderMolen [MVP]" wrote:
> 
>> There are two ways to share a screenshot.
>> First the common part: With the error message in the foreground press the Alt+PrintScreen keys. Then open Paint, do a paste, save the image as a .jpg file. If that file is relatively small, say under 50KB, you can attach it to a post here. Or you can upload it to a sharing site such as http://tinypic.com , then give us the URL link.

>> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
>> > When you try to send an email, it pops up.  The virus software if from my ISP called F-Secure.  I turned off any email filtering.  It may be my firewall with this, but not quite sure where to look or how to fix.  How do I post a screen shot?
>> > 
>> > "Gary VanderMolen [MVP]" wrote:
>> > 
>> >> I'm interested in knowing where you are seeing that error message because it is not one generated by Windows Mail or Windows Live Mail. I know you cited the actual mail client error message in another post, but the one here may be a clue to something.
>> >> It sounds like you are running some type of security software that is interfering with the mail client. That is probably the source of your problem.
>> >> 

>> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>> >> > :I have Vista and it came with WM.  I could not get my server to connect.  I downloaded WLM and still cannot get it to connect.  I have my server ingoing and outgoing correct, I have deleted and redone it many times.  I have the correct username and password.  I keep getting an error 815:  The broadband network connection could not be established on your computer because the remote server is not responding.  This could be caused by and invalid value for the :Service Name: field for this connections.  please contact your ISP and inquire about the correct valued for this field and update it in the Connection Properties.   
>> >> > Everything looks right, any other ideas?
 

Yes but the OP was having the problem with sending, and he was using the
separate "Log on using" credentials for sending which included his full =
email address.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Ildhund" <jnllb@removemsn.com> wrote in message =
news:uUnTCMi2KHA.556@TK2MSFTNGP04.phx.gbl...
> Looking at your screenshot, I see that the 'E-mail username' shows =
only the first part of your address. Century Link handles a lot of =
different domains as far as I can see, so I can imagine you'll have to =
put your full e-mail address in that box, including the =
'@centurylink.net'. Otherwise the server may not be able to distinguish =
between you and someone with the same first part but, say, =
@embarqmail.com. Try it.
> --=20
> Noel
>=20
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
>> =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage1.jpg
>>=20
>> =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/accountproperties1.jpg
>>=20
>> See if this is helpful........
>> I changed the firewall from the F-Secure one to the Windows Firewall, =
and I am not getting the log in request again, but I am still not =
getting the message to go out when I hit send.  Does the Windows =
firewall have a setting that I need to change?
>>=20
>> "Gary VanderMolen [MVP]" wrote:
>>=20
>>> There are two ways to share a screenshot.
>>> First the common part: With the error message in the foreground =
press the Alt+PrintScreen keys. Then open Paint, do a paste, save the =
image as a .jpg file. If that file is relatively small, say under 50KB, =
you can attach it to a post here. Or you can upload it to a sharing site =
such as http://tinypic.com , then give us the URL link.
>=20
>>> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
>>> > When you try to send an email, it pops up.  The virus software if =
from my ISP called F-Secure.  I turned off any email filtering.  It may =
be my firewall with this, but not quite sure where to look or how to =
fix.  How do I post a screen shot?
>>> >=20
>>> > "Gary VanderMolen [MVP]" wrote:
>>> >=20
>>> >> I'm interested in knowing where you are seeing that error message =
because it is not one generated by Windows Mail or Windows Live Mail. I =
know you cited the actual mail client error message in another post, but =
the one here may be a clue to something.
>>> >> It sounds like you are running some type of security software =
that is interfering with the mail client. That is probably the source of =
your problem.
>>> >>=20
>=20
>>> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message =
news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>>> >> > :I have Vista and it came with WM.  I could not get my server =
to connect.  I downloaded WLM and still cannot get it to connect.  I =
have my server ingoing and outgoing correct, I have deleted and redone =
it many times.  I have the correct username and password.  I keep =
getting an error 815:  The broadband network connection could not be =
established on your computer because the remote server is not =
responding.  This could be caused by and invalid value for the :Service =
Name: field for this connections.  please contact your ISP and inquire =
about the correct valued for this field and update it in the Connection =
Properties.  =20
>>> >> > Everything looks right, any other ideas?
>

http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage2.jpg
Here is the part I can't get past.  When I go to hit the send button on the 
email, this WLM block with the error and task tab pops up.  Immediately that, 
the Logon box pops up asking my logon info.   I put my full email address and 
password and it just keeps popping up the same request over and over.  I know 
the logon info is correct, because I use the same to log on to the web base 
email.  I have disabled the F-Secure firewall and the remote server error 
message has not reappeared.  I have enabled the Window Firewall, but it 
doesn't seem to allow me to logon to send these messages, but will allow me 
to open WLM to type and email.  I have yet to retrieve any emails from the 
web.  According to my ISP. all my server info is correct.  Is there anything 
else I am missing?  I even temporarily disabled the Windows Firewall and this 
screen still appears.  I have the message send option to the immediate send 
setting.

"Ildhund" wrote:

> Looking at your screenshot, I see that the 'E-mail username' shows only the first part of your address. Century Link handles a lot of different domains as far as I can see, so I can imagine you'll have to put your full e-mail address in that box, including the '@centurylink.net'. Otherwise the server may not be able to distinguish between you and someone with the same first part but, say, @embarqmail.com. Try it.
> -- 
> Noel
> 
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage1.jpg
> > 
> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/accountproperties1.jpg
> > 
> > See if this is helpful........
> > I changed the firewall from the F-Secure one to the Windows Firewall, and I am not getting the log in request again, but I am still not getting the message to go out when I hit send.  Does the Windows firewall have a setting that I need to change?
> > 
> > "Gary VanderMolen [MVP]" wrote:
> > 
> >> There are two ways to share a screenshot.
> >> First the common part: With the error message in the foreground press the Alt+PrintScreen keys. Then open Paint, do a paste, save the image as a .jpg file. If that file is relatively small, say under 50KB, you can attach it to a post here. Or you can upload it to a sharing site such as http://tinypic.com , then give us the URL link.
> 
> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
> >> > When you try to send an email, it pops up.  The virus software if from my ISP called F-Secure.  I turned off any email filtering.  It may be my firewall with this, but not quite sure where to look or how to fix.  How do I post a screen shot?
> >> > 
> >> > "Gary VanderMolen [MVP]" wrote:
> >> > 
> >> >> I'm interested in knowing where you are seeing that error message because it is not one generated by Windows Mail or Windows Live Mail. I know you cited the actual mail client error message in another post, but the one here may be a clue to something.
> >> >> It sounds like you are running some type of security software that is interfering with the mail client. That is probably the source of your problem.
> >> >> 
> 
> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> >> >> > :I have Vista and it came with WM.  I could not get my server to connect.  I downloaded WLM and still cannot get it to connect.  I have my server ingoing and outgoing correct, I have deleted and redone it many times.  I have the correct username and password.  I keep getting an error 815:  The broadband network connection could not be established on your computer because the remote server is not responding.  This could be caused by and invalid value for the :Service Name: field for this connections.  please contact your ISP and inquire about the correct valued for this field and update it in the Connection Properties.   
> >> >> > Everything looks right, any other ideas?
>  
> .
> 

I don't know why you keep mentioning Windows Firewall. As I said
before, Windows Firewall is 100% compatible, it does not require any=20
setting changes for Microsoft email programs. Your send failure has
nothing to do with Windows Firewall.

hat latest screenshot is not very informative. When you get that prompt=20
for logon, click Cancel, which should generate a more informative error
message. Right-click on that error message, copy, then paste it into a=20
reply here. No need for blurry screenshots.  :-)

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:C8D9B40C-A378-4FE3-B359-F417ACB0C136@microsoft.com...
> =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage2.jpg
> Here is the part I can't get past.  When I go to hit the send button =
on the=20
> email, this WLM block with the error and task tab pops up.  =
Immediately that,=20
> the Logon box pops up asking my logon info.   I put my full email =
address and=20
> password and it just keeps popping up the same request over and over.  =
I know=20
> the logon info is correct, because I use the same to log on to the web =
base=20
> email.  I have disabled the F-Secure firewall and the remote server =
error=20
> message has not reappeared.  I have enabled the Window Firewall, but =
it=20
> doesn't seem to allow me to logon to send these messages, but will =
allow me=20
> to open WLM to type and email.  I have yet to retrieve any emails from =
the=20
> web.  According to my ISP. all my server info is correct.  Is there =
anything=20
> else I am missing?  I even temporarily disabled the Windows Firewall =
and this=20
> screen still appears.  I have the message send option to the immediate =
send=20
> setting.
>=20
> "Ildhund" wrote:
>=20
>> Looking at your screenshot, I see that the 'E-mail username' shows =
only the first part of your address. Century Link handles a lot of =
different domains as far as I can see, so I can imagine you'll have to =
put your full e-mail address in that box, including the =
'@centurylink.net'. Otherwise the server may not be able to distinguish =
between you and someone with the same first part but, say, =
@embarqmail.com. Try it.
>> --=20
>> Noel
>>=20
>> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
>> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage1.jpg
>> >=20
>> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/accountproperties1.jpg
>> >=20
>> > See if this is helpful........
>> > I changed the firewall from the F-Secure one to the Windows =
Firewall, and I am not getting the log in request again, but I am still =
not getting the message to go out when I hit send.  Does the Windows =
firewall have a setting that I need to change?
>> >=20
>> > "Gary VanderMolen [MVP]" wrote:
>> >=20
>> >> There are two ways to share a screenshot.
>> >> First the common part: With the error message in the foreground =
press the Alt+PrintScreen keys. Then open Paint, do a paste, save the =
image as a .jpg file. If that file is relatively small, say under 50KB, =
you can attach it to a post here. Or you can upload it to a sharing site =
such as http://tinypic.com , then give us the URL link.
>>=20
>> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
>> >> > When you try to send an email, it pops up.  The virus software =
if from my ISP called F-Secure.  I turned off any email filtering.  It =
may be my firewall with this, but not quite sure where to look or how to =
fix.  How do I post a screen shot?
>> >> >=20
>> >> > "Gary VanderMolen [MVP]" wrote:
>> >> >=20
>> >> >> I'm interested in knowing where you are seeing that error =
message because it is not one generated by Windows Mail or Windows Live =
Mail. I know you cited the actual mail client error message in another =
post, but the one here may be a clue to something.
>> >> >> It sounds like you are running some type of security software =
that is interfering with the mail client. That is probably the source of =
your problem.
>> >> >>=20
>>=20
>> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message =
news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>> >> >> > :I have Vista and it came with WM.  I could not get my server =
to connect.  I downloaded WLM and still cannot get it to connect.  I =
have my server ingoing and outgoing correct, I have deleted and redone =
it many times.  I have the correct username and password.  I keep =
getting an error 815:  The broadband network connection could not be =
established on your computer because the remote server is not =
responding.  This could be caused by and invalid value for the :Service =
Name: field for this connections.  please contact your ISP and inquire =
about the correct valued for this field and update it in the Connection =
Properties.  =20
>> >> >> > Everything looks right, any other ideas?
>> =20
>> .
>>

THanks for the tip..... how is this?  I know I am entering my correct login 
password for email for my email account.  Is there some other password I need 
to be entering for some other application?

Unable to send or receive messages for the Centurylink (sandyflats) account. 
An incorrect password was entered. The next time you send or receive 
messages, you'll be asked to enter your user name and password for this 
account.

Server Error: 0x800CCC90
Server Response: -ERR Invalid login or password
Server: 'pop.centurylink.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

"Gary VanderMolen [MVP]" wrote:

> I don't know why you keep mentioning Windows Firewall. As I said
> before, Windows Firewall is 100% compatible, it does not require any 
> setting changes for Microsoft email programs. Your send failure has
> nothing to do with Windows Firewall.
> 
> hat latest screenshot is not very informative. When you get that prompt 
> for logon, click Cancel, which should generate a more informative error
> message. Right-click on that error message, copy, then paste it into a 
> reply here. No need for blurry screenshots.  :-)
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:C8D9B40C-A378-4FE3-B359-F417ACB0C136@microsoft.com...
> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage2.jpg
> > Here is the part I can't get past.  When I go to hit the send button on the 
> > email, this WLM block with the error and task tab pops up.  Immediately that, 
> > the Logon box pops up asking my logon info.   I put my full email address and 
> > password and it just keeps popping up the same request over and over.  I know 
> > the logon info is correct, because I use the same to log on to the web base 
> > email.  I have disabled the F-Secure firewall and the remote server error 
> > message has not reappeared.  I have enabled the Window Firewall, but it 
> > doesn't seem to allow me to logon to send these messages, but will allow me 
> > to open WLM to type and email.  I have yet to retrieve any emails from the 
> > web.  According to my ISP. all my server info is correct.  Is there anything 
> > else I am missing?  I even temporarily disabled the Windows Firewall and this 
> > screen still appears.  I have the message send option to the immediate send 
> > setting.
> > 
> > "Ildhund" wrote:
> > 
> >> Looking at your screenshot, I see that the 'E-mail username' shows only the first part of your address. Century Link handles a lot of different domains as far as I can see, so I can imagine you'll have to put your full e-mail address in that box, including the '@centurylink.net'. Otherwise the server may not be able to distinguish between you and someone with the same first part but, say, @embarqmail.com. Try it.
> >> -- 
> >> Noel
> >> 
> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage1.jpg
> >> > 
> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/accountproperties1.jpg
> >> > 
> >> > See if this is helpful........
> >> > I changed the firewall from the F-Secure one to the Windows Firewall, and I am not getting the log in request again, but I am still not getting the message to go out when I hit send.  Does the Windows firewall have a setting that I need to change?
> >> > 
> >> > "Gary VanderMolen [MVP]" wrote:
> >> > 
> >> >> There are two ways to share a screenshot.
> >> >> First the common part: With the error message in the foreground press the Alt+PrintScreen keys. Then open Paint, do a paste, save the image as a .jpg file. If that file is relatively small, say under 50KB, you can attach it to a post here. Or you can upload it to a sharing site such as http://tinypic.com , then give us the URL link.
> >> 
> >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
> >> >> > When you try to send an email, it pops up.  The virus software if from my ISP called F-Secure.  I turned off any email filtering.  It may be my firewall with this, but not quite sure where to look or how to fix.  How do I post a screen shot?
> >> >> > 
> >> >> > "Gary VanderMolen [MVP]" wrote:
> >> >> > 
> >> >> >> I'm interested in knowing where you are seeing that error message because it is not one generated by Windows Mail or Windows Live Mail. I know you cited the actual mail client error message in another post, but the one here may be a clue to something.
> >> >> >> It sounds like you are running some type of security software that is interfering with the mail client. That is probably the source of your problem.
> >> >> >> 
> >> 
> >> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> >> >> >> > :I have Vista and it came with WM.  I could not get my server to connect.  I downloaded WLM and still cannot get it to connect.  I have my server ingoing and outgoing correct, I have deleted and redone it many times.  I have the correct username and password.  I keep getting an error 815:  The broadband network connection could not be established on your computer because the remote server is not responding.  This could be caused by and invalid value for the :Service Name: field for this connections.  please contact your ISP and inquire about the correct valued for this field and update it in the Connection Properties.   
> >> >> >> > Everything looks right, any other ideas?
> >>  
> >> .
> >>
> .
> 

Logon to your account in its web interface and reduce your account password length to 12 characters or less. Then reenter in the 
password in the account's properties in WLM.
 - Note: you may have to remove the account, if corrupt. Ensure you backup all mail for that account to the storage folders prior 
to removing the account since account removal deletes the account and all messages for that account in WLM and on your hard drive.

-- 
  ...winston
  ms-mvp mail

"Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:6E0B171E-D5D7-4CD9-808B-7999EF3F27DD@microsoft.com...
> THanks for the tip..... how is this?  I know I am entering my correct login
> password for email for my email account.  Is there some other password I need
> to be entering for some other application?
 

You mentioned the F-Secure firewall before, is F-Secure also your =
antivirus?
Be sure to disable any email scanning by your antivirus.=20
Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Since your antivirus has probably corrupted that mail account, delete
the account, restart Windows Mail, then recreate the account.=20
(But first read the caution mentioned by Winston.)

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:6E0B171E-D5D7-4CD9-808B-7999EF3F27DD@microsoft.com...
> THanks for the tip..... how is this?  I know I am entering my correct =
login=20
> password for email for my email account.  Is there some other password =
I need=20
> to be entering for some other application?
>=20
> Unable to send or receive messages for the Centurylink (sandyflats) =
account.=20
> An incorrect password was entered. The next time you send or receive=20
> messages, you'll be asked to enter your user name and password for =
this=20
> account.
>=20
> Server Error: 0x800CCC90
> Server Response: -ERR Invalid login or password
> Server: 'pop.centurylink.net'
> Windows Live Mail Error ID: 0x800CCC92
> Protocol: POP3
> Port: 110
> Secure(SSL): No
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> I don't know why you keep mentioning Windows Firewall. As I said
>> before, Windows Firewall is 100% compatible, it does not require any=20
>> setting changes for Microsoft email programs. Your send failure has
>> nothing to do with Windows Firewall.
>>=20
>> hat latest screenshot is not very informative. When you get that =
prompt=20
>> for logon, click Cancel, which should generate a more informative =
error
>> message. Right-click on that error message, copy, then paste it into =
a=20
>> reply here. No need for blurry screenshots.  :-)
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:C8D9B40C-A378-4FE3-B359-F417ACB0C136@microsoft.com...
>> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage2.jpg
>> > Here is the part I can't get past.  When I go to hit the send =
button on the=20
>> > email, this WLM block with the error and task tab pops up.  =
Immediately that,=20
>> > the Logon box pops up asking my logon info.   I put my full email =
address and=20
>> > password and it just keeps popping up the same request over and =
over.  I know=20
>> > the logon info is correct, because I use the same to log on to the =
web base=20
>> > email.  I have disabled the F-Secure firewall and the remote server =
error=20
>> > message has not reappeared.  I have enabled the Window Firewall, =
but it=20
>> > doesn't seem to allow me to logon to send these messages, but will =
allow me=20
>> > to open WLM to type and email.  I have yet to retrieve any emails =
from the=20
>> > web.  According to my ISP. all my server info is correct.  Is there =
anything=20
>> > else I am missing?  I even temporarily disabled the Windows =
Firewall and this=20
>> > screen still appears.  I have the message send option to the =
immediate send=20
>> > setting.
>> >=20
>> > "Ildhund" wrote:
>> >=20
>> >> Looking at your screenshot, I see that the 'E-mail username' shows =
only the first part of your address. Century Link handles a lot of =
different domains as far as I can see, so I can imagine you'll have to =
put your full e-mail address in that box, including the =
'@centurylink.net'. Otherwise the server may not be able to distinguish =
between you and someone with the same first part but, say, =
@embarqmail.com. Try it.
>> >> --=20
>> >> Noel
>> >>=20
>> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
>> >> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage1.jpg
>> >> >=20
>> >> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/accountproperties1.jpg
>> >> >=20
>> >> > See if this is helpful........
>> >> > I changed the firewall from the F-Secure one to the Windows =
Firewall, and I am not getting the log in request again, but I am still =
not getting the message to go out when I hit send.  Does the Windows =
firewall have a setting that I need to change?
>> >> >=20
>> >> > "Gary VanderMolen [MVP]" wrote:
>> >> >=20
>> >> >> There are two ways to share a screenshot.
>> >> >> First the common part: With the error message in the foreground =
press the Alt+PrintScreen keys. Then open Paint, do a paste, save the =
image as a .jpg file. If that file is relatively small, say under 50KB, =
you can attach it to a post here. Or you can upload it to a sharing site =
such as http://tinypic.com , then give us the URL link.
>> >>=20
>> >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
>> >> >> > When you try to send an email, it pops up.  The virus =
software if from my ISP called F-Secure.  I turned off any email =
filtering.  It may be my firewall with this, but not quite sure where to =
look or how to fix.  How do I post a screen shot?
>> >> >> >=20
>> >> >> > "Gary VanderMolen [MVP]" wrote:
>> >> >> >=20
>> >> >> >> I'm interested in knowing where you are seeing that error =
message because it is not one generated by Windows Mail or Windows Live =
Mail. I know you cited the actual mail client error message in another =
post, but the one here may be a clue to something.
>> >> >> >> It sounds like you are running some type of security =
software that is interfering with the mail client. That is probably the =
source of your problem.
>> >> >> >>=20
>> >>=20
>> >> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in =
message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>> >> >> >> > :I have Vista and it came with WM.  I could not get my =
server to connect.  I downloaded WLM and still cannot get it to connect. =
 I have my server ingoing and outgoing correct, I have deleted and =
redone it many times.  I have the correct username and password.  I keep =
getting an error 815:  The broadband network connection could not be =
established on your computer because the remote server is not =
responding.  This could be caused by and invalid value for the :Service =
Name: field for this connections.  please contact your ISP and inquire =
about the correct valued for this field and update it in the Connection =
Properties.  =20
>> >> >> >> > Everything looks right, any other ideas?
>> >> =20
>> >> .
>> >>
>> .
>>

I have disabled the email scanning block in F-secure, but not before I 
created this account.  BTW, my password is less than 12 characters.

"Gary VanderMolen [MVP]" wrote:

> You mentioned the F-Secure firewall before, is F-Secure also your antivirus?
> Be sure to disable any email scanning by your antivirus. 
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
> 
> Since your antivirus has probably corrupted that mail account, delete
> the account, restart Windows Mail, then recreate the account. 
> (But first read the caution mentioned by Winston.)
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:6E0B171E-D5D7-4CD9-808B-7999EF3F27DD@microsoft.com...
> > THanks for the tip..... how is this?  I know I am entering my correct login 
> > password for email for my email account.  Is there some other password I need 
> > to be entering for some other application?
> > 
> > Unable to send or receive messages for the Centurylink (sandyflats) account. 
> > An incorrect password was entered. The next time you send or receive 
> > messages, you'll be asked to enter your user name and password for this 
> > account.
> > 
> > Server Error: 0x800CCC90
> > Server Response: -ERR Invalid login or password
> > Server: 'pop.centurylink.net'
> > Windows Live Mail Error ID: 0x800CCC92
> > Protocol: POP3
> > Port: 110
> > Secure(SSL): No
> > 
> > "Gary VanderMolen [MVP]" wrote:
> > 
> >> I don't know why you keep mentioning Windows Firewall. As I said
> >> before, Windows Firewall is 100% compatible, it does not require any 
> >> setting changes for Microsoft email programs. Your send failure has
> >> nothing to do with Windows Firewall.
> >> 
> >> hat latest screenshot is not very informative. When you get that prompt 
> >> for logon, click Cancel, which should generate a more informative error
> >> message. Right-click on that error message, copy, then paste it into a 
> >> reply here. No need for blurry screenshots.  :-)
> >> 
> >> -- 
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> Microsoft MVP program: http://mvp.support.microsoft.com
> >> 
> >> 
> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:C8D9B40C-A378-4FE3-B359-F417ACB0C136@microsoft.com...
> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage2.jpg
> >> > Here is the part I can't get past.  When I go to hit the send button on the 
> >> > email, this WLM block with the error and task tab pops up.  Immediately that, 
> >> > the Logon box pops up asking my logon info.   I put my full email address and 
> >> > password and it just keeps popping up the same request over and over.  I know 
> >> > the logon info is correct, because I use the same to log on to the web base 
> >> > email.  I have disabled the F-Secure firewall and the remote server error 
> >> > message has not reappeared.  I have enabled the Window Firewall, but it 
> >> > doesn't seem to allow me to logon to send these messages, but will allow me 
> >> > to open WLM to type and email.  I have yet to retrieve any emails from the 
> >> > web.  According to my ISP. all my server info is correct.  Is there anything 
> >> > else I am missing?  I even temporarily disabled the Windows Firewall and this 
> >> > screen still appears.  I have the message send option to the immediate send 
> >> > setting.
> >> > 
> >> > "Ildhund" wrote:
> >> > 
> >> >> Looking at your screenshot, I see that the 'E-mail username' shows only the first part of your address. Century Link handles a lot of different domains as far as I can see, so I can imagine you'll have to put your full e-mail address in that box, including the '@centurylink.net'. Otherwise the server may not be able to distinguish between you and someone with the same first part but, say, @embarqmail.com. Try it.
> >> >> -- 
> >> >> Noel
> >> >> 
> >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
> >> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage1.jpg
> >> >> > 
> >> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/accountproperties1.jpg
> >> >> > 
> >> >> > See if this is helpful........
> >> >> > I changed the firewall from the F-Secure one to the Windows Firewall, and I am not getting the log in request again, but I am still not getting the message to go out when I hit send.  Does the Windows firewall have a setting that I need to change?
> >> >> > 
> >> >> > "Gary VanderMolen [MVP]" wrote:
> >> >> > 
> >> >> >> There are two ways to share a screenshot.
> >> >> >> First the common part: With the error message in the foreground press the Alt+PrintScreen keys. Then open Paint, do a paste, save the image as a .jpg file. If that file is relatively small, say under 50KB, you can attach it to a post here. Or you can upload it to a sharing site such as http://tinypic.com , then give us the URL link.
> >> >> 
> >> >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
> >> >> >> > When you try to send an email, it pops up.  The virus software if from my ISP called F-Secure.  I turned off any email filtering.  It may be my firewall with this, but not quite sure where to look or how to fix.  How do I post a screen shot?
> >> >> >> > 
> >> >> >> > "Gary VanderMolen [MVP]" wrote:
> >> >> >> > 
> >> >> >> >> I'm interested in knowing where you are seeing that error message because it is not one generated by Windows Mail or Windows Live Mail. I know you cited the actual mail client error message in another post, but the one here may be a clue to something.
> >> >> >> >> It sounds like you are running some type of security software that is interfering with the mail client. That is probably the source of your problem.
> >> >> >> >> 
> >> >> 
> >> >> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> >> >> >> >> > :I have Vista and it came with WM.  I could not get my server to connect.  I downloaded WLM and still cannot get it to connect.  I have my server ingoing and outgoing correct, I have deleted and redone it many times.  I have the correct username and password.  I keep getting an error 815:  The broadband network connection could not be established on your computer because the remote server is not responding.  This could be caused by and invalid value for the :Service Name: field for this connections.  please contact your ISP and inquire about the correct valued for this field and update it in the Connection Properties.   
> >> >> >> >> > Everything looks right, any other ideas?
> >> >>  
> >> >> .
> >> >>
> >> .
> >>
> .
> 

I thought I deleted the account and made another one, throught the 
Tools>accounts  tab, but I see that you can go online and delete the account 
also.  Which are you referring to?  BTW I deleted it through WLM and made it 
again, but it still gives me the \/ error message?  Is there a phone number 
to call someone live to get help?

Unable to send or receive messages for the Centurylink (sandyflats) account. 
An incorrect password was entered. The next time you send or receive 
messages, you'll be asked to enter your user name and password for this 
account.

Server Error: 0x800CCC90
Server Response: -ERR Invalid login or password
Server: 'pop.centurylink.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

"Jamie D" wrote:

> I have disabled the email scanning block in F-secure, but not before I 
> created this account.  BTW, my password is less than 12 characters.
> 
> "Gary VanderMolen [MVP]" wrote:
> 
> > You mentioned the F-Secure firewall before, is F-Secure also your antivirus?
> > Be sure to disable any email scanning by your antivirus. 
> > Email scanning in any antivirus should be disabled, for reasons
> > explained here:
> > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
> > 
> > Since your antivirus has probably corrupted that mail account, delete
> > the account, restart Windows Mail, then recreate the account. 
> > (But first read the caution mentioned by Winston.)
> > 
> > -- 
> > Gary VanderMolen, Microsoft MVP (Mail)
> > Microsoft MVP program: http://mvp.support.microsoft.com
> > 
> > 
> > "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:6E0B171E-D5D7-4CD9-808B-7999EF3F27DD@microsoft.com...
> > > THanks for the tip..... how is this?  I know I am entering my correct login 
> > > password for email for my email account.  Is there some other password I need 
> > > to be entering for some other application?
> > > 
> > > Unable to send or receive messages for the Centurylink (sandyflats) account. 
> > > An incorrect password was entered. The next time you send or receive 
> > > messages, you'll be asked to enter your user name and password for this 
> > > account.
> > > 
> > > Server Error: 0x800CCC90
> > > Server Response: -ERR Invalid login or password
> > > Server: 'pop.centurylink.net'
> > > Windows Live Mail Error ID: 0x800CCC92
> > > Protocol: POP3
> > > Port: 110
> > > Secure(SSL): No
> > > 
> > > "Gary VanderMolen [MVP]" wrote:
> > > 
> > >> I don't know why you keep mentioning Windows Firewall. As I said
> > >> before, Windows Firewall is 100% compatible, it does not require any 
> > >> setting changes for Microsoft email programs. Your send failure has
> > >> nothing to do with Windows Firewall.
> > >> 
> > >> hat latest screenshot is not very informative. When you get that prompt 
> > >> for logon, click Cancel, which should generate a more informative error
> > >> message. Right-click on that error message, copy, then paste it into a 
> > >> reply here. No need for blurry screenshots.  :-)
> > >> 
> > >> -- 
> > >> Gary VanderMolen, Microsoft MVP (Mail)
> > >> Microsoft MVP program: http://mvp.support.microsoft.com
> > >> 
> > >> 
> > >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:C8D9B40C-A378-4FE3-B359-F417ACB0C136@microsoft.com...
> > >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage2.jpg
> > >> > Here is the part I can't get past.  When I go to hit the send button on the 
> > >> > email, this WLM block with the error and task tab pops up.  Immediately that, 
> > >> > the Logon box pops up asking my logon info.   I put my full email address and 
> > >> > password and it just keeps popping up the same request over and over.  I know 
> > >> > the logon info is correct, because I use the same to log on to the web base 
> > >> > email.  I have disabled the F-Secure firewall and the remote server error 
> > >> > message has not reappeared.  I have enabled the Window Firewall, but it 
> > >> > doesn't seem to allow me to logon to send these messages, but will allow me 
> > >> > to open WLM to type and email.  I have yet to retrieve any emails from the 
> > >> > web.  According to my ISP. all my server info is correct.  Is there anything 
> > >> > else I am missing?  I even temporarily disabled the Windows Firewall and this 
> > >> > screen still appears.  I have the message send option to the immediate send 
> > >> > setting.
> > >> > 
> > >> > "Ildhund" wrote:
> > >> > 
> > >> >> Looking at your screenshot, I see that the 'E-mail username' shows only the first part of your address. Century Link handles a lot of different domains as far as I can see, so I can imagine you'll have to put your full e-mail address in that box, including the '@centurylink.net'. Otherwise the server may not be able to distinguish between you and someone with the same first part but, say, @embarqmail.com. Try it.
> > >> >> -- 
> > >> >> Noel
> > >> >> 
> > >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
> > >> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/errormessage1.jpg
> > >> >> > 
> > >> >> > http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages/accountproperties1.jpg
> > >> >> > 
> > >> >> > See if this is helpful........
> > >> >> > I changed the firewall from the F-Secure one to the Windows Firewall, and I am not getting the log in request again, but I am still not getting the message to go out when I hit send.  Does the Windows firewall have a setting that I need to change?
> > >> >> > 
> > >> >> > "Gary VanderMolen [MVP]" wrote:
> > >> >> > 
> > >> >> >> There are two ways to share a screenshot.
> > >> >> >> First the common part: With the error message in the foreground press the Alt+PrintScreen keys. Then open Paint, do a paste, save the image as a .jpg file. If that file is relatively small, say under 50KB, you can attach it to a post here. Or you can upload it to a sharing site such as http://tinypic.com , then give us the URL link.
> > >> >> 
> > >> >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
> > >> >> >> > When you try to send an email, it pops up.  The virus software if from my ISP called F-Secure.  I turned off any email filtering.  It may be my firewall with this, but not quite sure where to look or how to fix.  How do I post a screen shot?
> > >> >> >> > 
> > >> >> >> > "Gary VanderMolen [MVP]" wrote:
> > >> >> >> > 
> > >> >> >> >> I'm interested in knowing where you are seeing that error message because it is not one generated by Windows Mail or Windows Live Mail. I know you cited the actual mail client error message in another post, but the one here may be a clue to something.
> > >> >> >> >> It sounds like you are running some type of security software that is interfering with the mail client. That is probably the source of your problem.
> > >> >> >> >> 
> > >> >> 
> > >> >> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
> > >> >> >> >> > :I have Vista and it came with WM.  I could not get my server to connect.  I downloaded WLM and still cannot get it to connect.  I have my server ingoing and outgoing correct, I have deleted and redone it many times.  I have the correct username and password.  I keep getting an error 815:  The broadband network connection could not be established on your computer because the remote server is not responding.  This could be caused by and invalid value for the :Service Name: field for this connections.  please contact your ISP and inquire about the correct valued for this field and update it in the Connection Properties.   
> > >> >> >> >> > Everything looks right, any other ideas?
> > >> >>  
> > >> >> .
> > >> >>
> > >> .
> > >>
> > .
> > 

You mean you can also delete the account at=20
http://webmail.centurylink.net/webmail  ?

I would not do that, except as a last resort.

I meant for you to delete the account in Windows Live Mail, as follows:
1. Turn off email scanning in F-Secure.  Reboot your computer.
2. Delete that mail account in Windows Live Mail.
3. Restart Windows Live Mail.
4. Recreate that mail account.

If no improvement, I suggest doing a trial uninstall of the entire =
F-Secure program.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:F702348E-B923-46C4-8D1E-8709BF4843AD@microsoft.com...
>I thought I deleted the account and made another one, throught the=20
> Tools>accounts  tab, but I see that you can go online and delete the =
account=20
> also.  Which are you referring to?  BTW I deleted it through WLM and =
made it=20
> again, but it still gives me the \/ error message?  Is there a phone =
number=20
> to call someone live to get help?
>=20
> Unable to send or receive messages for the Centurylink (sandyflats) =
account.=20
> An incorrect password was entered. The next time you send or receive=20
> messages, you'll be asked to enter your user name and password for =
this=20
> account.
>=20
> Server Error: 0x800CCC90
> Server Response: -ERR Invalid login or password
> Server: 'pop.centurylink.net'
> Windows Live Mail Error ID: 0x800CCC92
> Protocol: POP3
> Port: 110
> Secure(SSL): No
>=20
> "Jamie D" wrote:
>=20
>> I have disabled the email scanning block in F-secure, but not before =
I=20
>> created this account.  BTW, my password is less than 12 characters.
>>=20
>> "Gary VanderMolen [MVP]" wrote:
>>=20
>> > You mentioned the F-Secure firewall before, is F-Secure also your =
antivirus?
>> > Be sure to disable any email scanning by your antivirus.=20
>> > Email scanning in any antivirus should be disabled, for reasons
>> > explained here:
>> > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>> >=20
>> > Since your antivirus has probably corrupted that mail account, =
delete
>> > the account, restart Windows Mail, then recreate the account.=20
>> > (But first read the caution mentioned by Winston.)
>> >=20
>> > --=20
>> > Gary VanderMolen, Microsoft MVP (Mail)
>> > Microsoft MVP program: http://mvp.support.microsoft.com
>> >=20
>> >=20
>> > "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:6E0B171E-D5D7-4CD9-808B-7999EF3F27DD@microsoft.com...
>> > > THanks for the tip..... how is this?  I know I am entering my =
correct login=20
>> > > password for email for my email account.  Is there some other =
password I need=20
>> > > to be entering for some other application?
>> > >=20
>> > > Unable to send or receive messages for the Centurylink =
(sandyflats) account.=20
>> > > An incorrect password was entered. The next time you send or =
receive=20
>> > > messages, you'll be asked to enter your user name and password =
for this=20
>> > > account.
>> > >=20
>> > > Server Error: 0x800CCC90
>> > > Server Response: -ERR Invalid login or password
>> > > Server: 'pop.centurylink.net'
>> > > Windows Live Mail Error ID: 0x800CCC92
>> > > Protocol: POP3
>> > > Port: 110
>> > > Secure(SSL): No
>> > >=20
>> > > "Gary VanderMolen [MVP]" wrote:
>> > >=20
>> > >> I don't know why you keep mentioning Windows Firewall. As I said
>> > >> before, Windows Firewall is 100% compatible, it does not require =
any=20
>> > >> setting changes for Microsoft email programs. Your send failure =
has
>> > >> nothing to do with Windows Firewall.
>> > >>=20
>> > >> hat latest screenshot is not very informative. When you get that =
prompt=20
>> > >> for logon, click Cancel, which should generate a more =
informative error
>> > >> message. Right-click on that error message, copy, then paste it =
into a=20
>> > >> reply here. No need for blurry screenshots.  :-)
>> > >>=20
>> > >> --=20
>> > >> Gary VanderMolen, Microsoft MVP (Mail)
>> > >> Microsoft MVP program: http://mvp.support.microsoft.com
>> > >>=20
>> > >>=20
>> > >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:C8D9B40C-A378-4FE3-B359-F417ACB0C136@microsoft.com...
>> > >> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage2.jpg
>> > >> > Here is the part I can't get past.  When I go to hit the send =
button on the=20
>> > >> > email, this WLM block with the error and task tab pops up.  =
Immediately that,=20
>> > >> > the Logon box pops up asking my logon info.   I put my full =
email address and=20
>> > >> > password and it just keeps popping up the same request over =
and over.  I know=20
>> > >> > the logon info is correct, because I use the same to log on to =
the web base=20
>> > >> > email.  I have disabled the F-Secure firewall and the remote =
server error=20
>> > >> > message has not reappeared.  I have enabled the Window =
Firewall, but it=20
>> > >> > doesn't seem to allow me to logon to send these messages, but =
will allow me=20
>> > >> > to open WLM to type and email.  I have yet to retrieve any =
emails from the=20
>> > >> > web.  According to my ISP. all my server info is correct.  Is =
there anything=20
>> > >> > else I am missing?  I even temporarily disabled the Windows =
Firewall and this=20
>> > >> > screen still appears.  I have the message send option to the =
immediate send=20
>> > >> > setting.
>> > >> >=20
>> > >> > "Ildhund" wrote:
>> > >> >=20
>> > >> >> Looking at your screenshot, I see that the 'E-mail username' =
shows only the first part of your address. Century Link handles a lot of =
different domains as far as I can see, so I can imagine you'll have to =
put your full e-mail address in that box, including the =
'@centurylink.net'. Otherwise the server may not be able to distinguish =
between you and someone with the same first part but, say, =
@embarqmail.com. Try it.
>> > >> >> --=20
>> > >> >> Noel
>> > >> >>=20
>> > >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message =
news:76A1E6B3-4F55-4579-9593-7EE83CD24D1D@microsoft.com...
>> > >> >> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/errormessage1.jpg
>> > >> >> >=20
>> > >> >> > =
http://i993.photobucket.com/albums/af60/ducktang_2009/computer%20messages=
/accountproperties1.jpg
>> > >> >> >=20
>> > >> >> > See if this is helpful........
>> > >> >> > I changed the firewall from the F-Secure one to the Windows =
Firewall, and I am not getting the log in request again, but I am still =
not getting the message to go out when I hit send.  Does the Windows =
firewall have a setting that I need to change?
>> > >> >> >=20
>> > >> >> > "Gary VanderMolen [MVP]" wrote:
>> > >> >> >=20
>> > >> >> >> There are two ways to share a screenshot.
>> > >> >> >> First the common part: With the error message in the =
foreground press the Alt+PrintScreen keys. Then open Paint, do a paste, =
save the image as a .jpg file. If that file is relatively small, say =
under 50KB, you can attach it to a post here. Or you can upload it to a =
sharing site such as http://tinypic.com , then give us the URL link.
>> > >> >>=20
>> > >> >> >> "Jamie D" <JamieD@discussions.microsoft.com> wrote in =
message news:849A1BF0-6DB6-40EB-98B5-2112D4EAA180@microsoft.com...
>> > >> >> >> > When you try to send an email, it pops up.  The virus =
software if from my ISP called F-Secure.  I turned off any email =
filtering.  It may be my firewall with this, but not quite sure where to =
look or how to fix.  How do I post a screen shot?
>> > >> >> >> >=20
>> > >> >> >> > "Gary VanderMolen [MVP]" wrote:
>> > >> >> >> >=20
>> > >> >> >> >> I'm interested in knowing where you are seeing that =
error message because it is not one generated by Windows Mail or Windows =
Live Mail. I know you cited the actual mail client error message in =
another post, but the one here may be a clue to something.
>> > >> >> >> >> It sounds like you are running some type of security =
software that is interfering with the mail client. That is probably the =
source of your problem.
>> > >> >> >> >>=20
>> > >> >>=20
>> > >> >> >> >> "Jamie D" <Jamie D@discussions.microsoft.com> wrote in =
message news:74F31518-5C64-42A6-AE0E-0E0C63BA6B71@microsoft.com...
>> > >> >> >> >> > :I have Vista and it came with WM.  I could not get =
my server to connect.  I downloaded WLM and still cannot get it to =
connect.  I have my server ingoing and outgoing correct, I have deleted =
and redone it many times.  I have the correct username and password.  I =
keep getting an error 815:  The broadband network connection could not =
be established on your computer because the remote server is not =
responding.  This could be caused by and invalid value for the :Service =
Name: field for this connections.  please contact your ISP and inquire =
about the correct valued for this field and update it in the Connection =
Properties.  =20
>> > >> >> >> >> > Everything looks right, any other ideas?
>> > >> >> =20
>> > >> >> .
>> > >> >>
>> > >> .
>> > >>
>> > .
>> >

Check under properties of your email account, click on the "Servers" tab .  
Make sure your E-mail username is complete ie: username@urisp.com

"Ron Sommer" wrote:

> What are you authentication settings?
> -- 
> Ron Sommer
> MS MVP- Windows Live Mail
> 
> "Jamie D" <JamieD@discussions.microsoft.com> wrote in message 
> news:7A991CD5-FC34-49D8-9499-CAC05A9D9ED8@microsoft.com...
> > Here is the error message in the I get the the WLM message box that has a
> > Task and Error tab:
> > Unable to send or receive messages for the Centurylink (sandyflats) 
> > account.
> > An incorrect password was entered. The next time you send or receive
> > messages, you'll be asked to enter your user name and password for this
> > account.
> >
> > Server Error: 0x800CCC90
> > Server Response: -ERR Invalid login or password
> > Server: 'pop.centurylink.net'
> > Windows Live Mail Error ID: 0x800CCC92
> > Protocol: POP3
> > Port: 110
> > Secure(SSL): No
> >
> > "Jamie D" wrote:
> >
> >> :I have Vista and it came with WM.  I could not get my server to connect. 
> >> I
> >> downloaded WLM and still cannot get it to connect.  I have my server 
> >> ingoing
> >> and outgoing correct, I have deleted and redone it many times.  I have 
> >> the
> >> correct username and password.  I keep getting an error 815:  The 
> >> broadband
> >> network connection could not be established on your computer because the
> >> remote server is not responding.  This could be caused by and invalid 
> >> value
> >> for the :Service Name: field for this connections.  please contact your 
> >> ISP
> >> and inquire about the correct valued for this field and update it in the
> >> Connection Properties.
> >> Everything looks right, any other ideas? 
> 
> .
>