Help customizing reports
We need to do some relatively simple customization of a couple of the
default reports, but are having a hard time figuring out the relationships
between incident, incidententryactivity and incidentresolutionactivity.
What we would like is a report that lists all Cases under an Account and all
Activities under each Case, and rolls up the durations of each Activity to
the Case, and possibly to the Account. If I understand this correctly, the
'incidentresolutionactivity' record in fact contains this information at the
Case level, but we are just unable to display this informat...Headquarters Local Customers
Headquarters Local Customers
Not all of the local customers are in the Headquarters database. I have
tried forcing a change to upload the customer by running the following query
at the store location: UPDATE CUSTOMER SET LastUpdated = GetDate(). A 401
was then issued. The local customers still did not show in the Headquarters
Your help is appreciated. Thanks
...developing a word file manager component
I am working in a software development team which is developing Machine
Translator software. Now, after developing the translation engine, they have
assigned me a task which is development of a component that reads a word
file, translate it using translator engine and then generates another word
file which should contain the same formatting as the original file. I would
like to know whether the automation is the right way to do this or not. And
if not, what way do you suggest?
I am looking forward to your suggestions.
> I am wor...MS Project Server 2007
I want to be able to create a management report that will filter for the
- Has a Start date within the next 5 days
- Has a Finish date within the next 5 days
How do I do this? If I use a filter it filters for both items, meaning it
uses AND instead of OR. Is there a custom field I can use? Suggestions?
Your problem is that you need to reference the current date. You can either
create a filter (Project > Filtered for > More Filters) for:
Start is less than "Starts before"?
OR Finish is less than "Finishes before"...Developer vs Analyst
One big problem I am coming across as I implement CRM in my organisation is
that you quickly run into brick walls which can only be overcome by dragging
in development resource - this is fine for large organisations but I only
have a limted number of engineers who are fully committed to other projects
- the stuff I am trying to do is very simple inter-record referencing etc but
it seems you have to be a programmer to do this with callouts etc
No real purpose to this - just a winge following a wasted few hours trying
to get data from one custom entity into another :!
...custom button in custom toolbar
OL 2002 SP3
Win XP HE SP1
How do I create custom buttons for customized searches I have saved as
..oss, in a new custom toolbar I have created for that purpose?
Create a button with a hyperlink, as described at =
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
and Microsoft Outlook Programming - Jumpstart for=20
Administrators, Power Users, and Developers
"sat" <saturnin02_at_hot...How to handle Contact customers vs. Account customers ?
I wonder how consumers should be handled in Microsoft CRM. By "consumers" I
mean customers that are individuals, "Contacts" in MS CRM.
At first, it seems that this should be handled the same way standard
Accounts should be handled: quotes, orders and invoices are available just
like they are with Accounts.
Then, however, I see contacts have no account number. I can, of course,
easily create one on the Contact entity, but I am not sure this is a good
So, all experienced users out there: how should I do this ? Do you have any
suggestions for a B2...Using custom fields of Quote Product in an email template
Is this possible?
We added custom fields in Quote Product and in Product itself. It seems
however that i am unable to use any of the fields, including my custom
fields, in an email template associated with a Quote.
I have created new entity and releated it to the form I want. My problem now
is that the field is "look up" window and not open text window. How do I
If you want to have textbox on a form then create an attribute of type
"nvarchar". A relation to another entity will result in a Lookup box...
"Eran Arkush" wrote:
> Hello all
> I have created new entity and releated it to the form I want. My problem now
> is that the field is "look up" wi...Numbering custom table of contents (TOC)
I've created a custom table of contents (TOC) by entering my own TC field
codes. This shows correctly, but how do I automatically add chapter numbers
to my TOC entries, (eg. 1, 2, 3..., etc) so that they will automatically
resequence, if I add new chapters, or re-order them. eg.
1. Chapter on Flowers
2. Chapter on Trees
3. Chapter on Grasses
At the moment, I have to add the chapter number to the custom TC field, but
I've already had to renumber them all manually.
I'm not using Outline TOC numbering derived from Heading styles, because my
TOC entries actually di...customize outlook today #24
I am wanting to change the appearance of my Outlook Today
page, but when I click on the "customize outlook today"
button, nothing happens. It's as if this feature in not
available. Any suggestions?
"GHELM" <firstname.lastname@example.org> wrote in message
> I am wanting to change the appearance of my Outlook Today
> page, but when I click on the "customize outlook today"
> button, nothing happens. It's as if this feature in not
> available. Any suggestions?
It is a &q...Tasks on Outlook Today
I am having a little trouble using my Outlook Today screen. The problem I am
having is that the options provided for displaying tasks are both more
difficult to use than useful. I have the choice between having either Today's
Tasks, or All Tasks display (with the ability to sort, and the ability to
have non-dated tasks display or not display in either option).
I am a graduate student, and put all my assignments for the semester in my
tasks at the begining of each semester. Having something like 7 days of
upcoming due dates would be very useful, but the program doesn't offer tha...Get paid to download free software! #2
Do you have a computer? Do you have Internet Access? Download ONE piece of
FREE software and earn BIG! It's EASY! It's REAL!
...Default Custom View
Does anyone know how to set a document up so that it always opens with a
particular custom view?
Currently I am finding that my document opens up with the same custom view
that it was closed in - I would like to force this to open always in one of
the veiws only.
You could use a macro named Auto_open:
If you're new to macros, you may want to read David McRitchie's intro at:
> Does anyone...custom buttons that move when printing
Recently whenever I print the custom buttons on my spreadsheets move.
This happens on any of my spreadsheets that have custom buttons. Thi
started to happen on our network a month ago. I don't know if it i
associated with a Windows XP or Windows 2000 Exchange Server Update.
It can be corrected when selecting "move & size with cells" from th
button properties BUT I don't have time to make this adjustment on al
of my spreadsheets.
Is there another solution? Has anyone else experienced this
Message posted from http://www.ExcelForum.com
http://support.microsoft...Customer types for global customers
We're using global customers wtih HQ manager (1.2.171). Is there any way that
we can set customer types for reporting purposes. It seems that functionality
(user defined fields) disappears from store operations when you go to using
global customers. Any work arounds? Thanks for any input in advance.
...iTechArt-Custom Software Development and Offshore outsourcing Company
iTechArt Group - Custom Software Development and Offshore outsourcing
Offshore custom software development company iTechArt - Web site and
Content Management Solutions development, CMS consulting: Ektron,
Drupal and DotNetNuke
iTechArt Group provides high quality custom software development
services and offshore software development. On December 2006, iTechArt
Group became an authorized Microsoft Certified Partner. This means
that our company has been recognized by Microsoft for our vast
expertise and authorized to custom software development; provide IT
ser...Do I need additional software (excel) on EMachine?
I was told by my sppplier, my emachine was ready for me to use excel. I
downloaded Excel/2000 and could not find an icon. I called microsoft and was
told I would have to purchase additional software ($149.00) in order to use
excel. Who is right?
AFAIK there's no legal way to download Excel. Maybe you mean the
Excel/Office 2003 trial version? So probably your supplier meant your
machine is 'ready' / able to use Excel but not supply Excel with it
> I was told by my sppplier, my emachine was ready for me to use e...Need to create inventory, customer in excel
Trying to get several files such as inventory, customer, vendor, etc. over to
a MS Excel file. I need all data fields offered brought over.
There are 2 ways,
1. Open report giving you desired info. select coulmns (Show hide columns)
you want, there is an option at the top to export it to any desired format.
2. Go to administrator, use SQL query to give you all required fields. Go to
File > Export to export it to CSV format.
> Trying to get several files such as inventory, customer, vendor, etc. over to
> a MS Excel file. I ne...Customize Activities Views
Is there any way of customizing the Activities view?
Every other view seems to be customizable except
Not in the current release of CRM ie 1.0 and 1.2. We are expecting to see
the ability to customise Activity views in version 2.0.
One way to get what you need is to create your own activity view in asp.net
and using the CRM SDK.
<email@example.com> wrote in message
> Is there any way of customizing the Activities view?
> Every other view seems to be customizable except
>...Importing Customers into a new HQ Database
I have a site (1 store) that I'm implementing HQ into. I get HQ to create a
new database for the store and when I Import Store Operations data it doesn't
import the global customers or local from the original store database.
...VBA code for a custom button on Customer Maintenance screen
I have a custom button created on the Customer Maintenance screen
using Modifier and VBA. Below is my VBA code to open an Internet
Explorer screen and display a page based on the Customer ID showing:
Private Sub Documents_Changed()
'open customer folder on Intranet
Dim iepath As String
Dim txtPath As String
Dim txtCustomerID As String
txtCustomerID = RTrim(Me.CustomerID.Value)
iepath = "C:\Program Files\Internet Explorer\iexplore.exe"
txtPath = "http://intranet/accounting/Shared%20Documents/Forms/
AllItems.aspx?RootFolder=%2faccountin...Electronic Copy of Report or Create Custom View of To Do list
Is there a way to generate electronic copy of To-Do list to hand out to
users via email? What I am currently doing it to generate the report than
save it as .pdf file format to send it via electronically.
Or can a to-do list be generated in a view?
I turned on filtering & tried to sort tasks by resource name but this
doesn't quite provide the view want because some of the tasks have 2+
resources assigned. I just want each resource to be able to see their own
planned work hour & start/finish date for each task.
Thanks for your time!!!
This is a ...Outlook Contacts always suggests "Custom Form Cannot Be Opened"
I have ascertained by searching "Message Class Field" that all contacts in
the search come up as found.
Therefore I think somehow I have put in place a Custom Form and would like
Outlook to go back to using the default / standard form.
Thank you for any further Help.
Get http://www.publicshareware.com/download/DocMessageClass.zip and use it
to change the message class back to the default.
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.sli...Custom Entity Relationship CRM 3.0
I have created a new custom entity (A) for which I need to create two
referential relationships to other custom entities (B) & (C). (A) is the
primary entity in both cases.
The relationship between (A) and (B) acts normally.
The relationship between (A) and (C) doesn't. When I try to add a (C) record
from (A), (A) displays two records in the (C) lookup. One "record" displays
data from system fields (created on and status). The second "record" displys
data from the primary field. I am not able to access (C) record from the
associated view in (A), but I can a...