Z Report Printing Issue

Having an issue printing Z reports from Manager.  We have two printers set up 
on our back office from a network share, one is a label printer, the other a 
HP LaserJet.  The default printer is the LaserJet.  In Manager we have a 
receipt printer set up for this back office pc as a windows device called 
\\servername.ourdomain.local\LaserJet, which is the name of the share.  When 
we print the Z report (which doesn't give us an option of which printer to 
use) it goes straight to the label printer.  The receipt format we have set 
for the Z report is the same that we use at our other store and when we test 
print at the receipt format properties screen it goes straight to the 
LaserJet.  

Am I missing something else here?
0
L (106)
2/22/2006 2:19:28 PM
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Kevin,

Sounds like the name of the printer is screwed up.  Try using the name of 
the printer instead of the path.  Do your other reports print properly?

-- 
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader to
see and download the file attachment.  If you are not using a reader, follow
the link below to setup Outlook Express.  Click on "Open with newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

"Kevin L" <Kevin L@discussions.microsoft.com> wrote in message 
news:E18455A3-F706-4672-9446-D3F637E4044E@microsoft.com...
Having an issue printing Z reports from Manager.  We have two printers set 
up
on our back office from a network share, one is a label printer, the other a
HP LaserJet.  The default printer is the LaserJet.  In Manager we have a
receipt printer set up for this back office pc as a windows device called
\\servername.ourdomain.local\LaserJet, which is the name of the share.  When
we print the Z report (which doesn't give us an option of which printer to
use) it goes straight to the label printer.  The receipt format we have set
for the Z report is the same that we use at our other store and when we test
print at the receipt format properties screen it goes straight to the
LaserJet.

Am I missing something else here? 


0
spam3944 (2164)
2/22/2006 8:04:42 PM
Yes, all other reports are printing properly.  I'll try using the name of the 
printer instead of the name of the share and see if that helps.  Thanks.

"Jeff" wrote:

> Kevin,
> 
> Sounds like the name of the printer is screwed up.  Try using the name of 
> the printer instead of the path.  Do your other reports print properly?
> 
> -- 
> *
> Get Secure! - www.microsoft.com/security
> 
> You must be using Outlook Express or some other type of newsgroup reader to
> see and download the file attachment.  If you are not using a reader, follow
> the link below to setup Outlook Express.  Click on "Open with newsreader"
> under the MS Retail Management System on the right.
> 
> http://tinyurl.com/75bgz
> 
> **********
> 
> "Kevin L" <Kevin L@discussions.microsoft.com> wrote in message 
> news:E18455A3-F706-4672-9446-D3F637E4044E@microsoft.com...
> Having an issue printing Z reports from Manager.  We have two printers set 
> up
> on our back office from a network share, one is a label printer, the other a
> HP LaserJet.  The default printer is the LaserJet.  In Manager we have a
> receipt printer set up for this back office pc as a windows device called
> \\servername.ourdomain.local\LaserJet, which is the name of the share.  When
> we print the Z report (which doesn't give us an option of which printer to
> use) it goes straight to the label printer.  The receipt format we have set
> for the Z report is the same that we use at our other store and when we test
> print at the receipt format properties screen it goes straight to the
> LaserJet.
> 
> Am I missing something else here? 
> 
> 
> 
0
KevinL1 (9)
2/23/2006 2:04:29 PM
Reply:

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