Printing from the Store Operations Journal

I am trying to print from the store operation manager journal.  When I go to 
print I get a message indicating that:

"An error occured while trying to print to the specified printer.  Please 
make sure that you have a printer installed and that it is properly 
configured before continuing."

I get this if I:
Click the Print button
Click the Page Setup button
Press Alt-P (per the help file)

I am running RMS 2.0 with SP2 currently installed.  Earlier today I had SP3 
installed.  I uninstalled the program and reinstalled it and SP2.

I am a tech support person and do not use the "Store Operations POS" part of 
the software.  I am running Win XP Pro SP3 and have .Net 1.1, 2.0 SP2, 3.0 
SP2 and 3.5 SP1 frameworks installed.

I do not have any problem with printing any of the reports from the reports 
menu.

Does anyone else have this problem?  Can someone please help me with this?

Any help will be greatly appreciated.
Thanks
Terry
0
Utf
1/14/2010 9:09:01 PM
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I have had this problem and it was caused by the default windows printer 
changing. In my experience, the journal prints to the windows default 
printer (at least when using Windows drivers), not the designated RMS 
printer. Try setting the printer you need as the default in Windows and see 
if that solves your problem.

Marc

"PGC_Developer" <PGCDeveloper@discussions.microsoft.com> wrote in message 
news:5EB5C320-1D9D-46EE-88E0-1FBF2A3ABECB@microsoft.com...
> I am trying to print from the store operation manager journal.  When I go 
> to
> print I get a message indicating that:
>
> "An error occured while trying to print to the specified printer.  Please
> make sure that you have a printer installed and that it is properly
> configured before continuing."
>
> I get this if I:
> Click the Print button
> Click the Page Setup button
> Press Alt-P (per the help file)
>
> I am running RMS 2.0 with SP2 currently installed.  Earlier today I had 
> SP3
> installed.  I uninstalled the program and reinstalled it and SP2.
>
> I am a tech support person and do not use the "Store Operations POS" part 
> of
> the software.  I am running Win XP Pro SP3 and have .Net 1.1, 2.0 SP2, 3.0
> SP2 and 3.5 SP1 frameworks installed.
>
> I do not have any problem with printing any of the reports from the 
> reports
> menu.
>
> Does anyone else have this problem?  Can someone please help me with this?
>
> Any help will be greatly appreciated.
> Thanks
> Terry 

0
Marc
1/15/2010 1:39:59 AM
Marc,

Thanks for the suggestion.  I have multiple printers set up on my PC.  I 
have tried changing the default printer this morning.  No luck there.  I 
continue to get the same message.

Terry

"Marc" wrote:

> I have had this problem and it was caused by the default windows printer 
> changing. In my experience, the journal prints to the windows default 
> printer (at least when using Windows drivers), not the designated RMS 
> printer. Try setting the printer you need as the default in Windows and see 
> if that solves your problem.
> 
> Marc
> 

0
Utf
1/19/2010 1:07:01 PM
This is a multi-part message in MIME format.

------=_NextPart_000_0029_01CA98F9.F34B08A0
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

Terry

Go into your Printers folder and make a note of the exact name of the =
printer you wish to print to.

Go into Manager | Database | Registers | Register List and select the =
register number of the machine | Receipt Printer tab | select Windows in =
the printer type | enter the printer name | exit

--=20

Jeff=20
Check Point Software

Search this newsgroup -- http://tinyurl.com/2lmk4w  (Stolen from DRS)
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s).  If you are not using a reader, =
follow
the link below to setup Outlook Express.  Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D


  "PGC_Developer" <PGCDeveloper@discussions.microsoft.com> wrote in =
message news:F076B268-CB57-4AD2-A0DA-AAC9E900D0C2@microsoft.com...
  Marc,

  Thanks for the suggestion.  I have multiple printers set up on my PC.  =
I=20
  have tried changing the default printer this morning.  No luck there.  =
I=20
  continue to get the same message.

  Terry

  "Marc" wrote:

  > I have had this problem and it was caused by the default windows =
printer=20
  > changing. In my experience, the journal prints to the windows =
default=20
  > printer (at least when using Windows drivers), not the designated =
RMS=20
  > printer. Try setting the printer you need as the default in Windows =
and see=20
  > if that solves your problem.
  >=20
  > Marc
  >=20

------=_NextPart_000_0029_01CA98F9.F34B08A0
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3Dtext/html;charset=3Dutf-8 http-equiv=3DContent-Type>
<META name=3DGENERATOR content=3D"MSHTML 8.00.7600.16466"></HEAD>
<BODY style=3D"PADDING-LEFT: 10px; PADDING-RIGHT: 10px; PADDING-TOP: =
15px"=20
id=3DMailContainerBody leftMargin=3D0 topMargin=3D0 =
CanvasTabStop=3D"true"=20
name=3D"Compose message area">
<DIV><FONT color=3D#008000>Terry</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>Go into your Printers folder and make a note =
of the=20
exact name of the printer you wish to print to.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>Go into Manager | Database | Registers | =
Register List=20
and select the register number of the machine | Receipt Printer tab | =
select=20
Windows in the printer type | enter the printer name | exit</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV>&nbsp;</DIV>
<DIV>Search this newsgroup -- <A=20
href=3D"http://tinyurl.com/2lmk4w">http://tinyurl.com/2lmk4w</A>&nbsp; =
(Stolen=20
from =
DRS)<BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</DIV>
<DIV>&nbsp;</DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).&nbsp; If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express.&nbsp;=20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV>&nbsp;</DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE=20
style=3D"BORDER-LEFT: #008000 2px solid; PADDING-LEFT: 5px; =
PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
  <DIV>"PGC_Developer" &lt;<A=20
  =
href=3D"mailto:PGCDeveloper@discussions.microsoft.com">PGCDeveloper@discu=
ssions.microsoft.com</A>&gt;=20
  wrote in message <A=20
  =
href=3D"news:F076B268-CB57-4AD2-A0DA-AAC9E900D0C2@microsoft.com">news:F07=
6B268-CB57-4AD2-A0DA-AAC9E900D0C2@microsoft.com</A>...</DIV>Marc,<BR><BR>=
Thanks=20
  for the suggestion.&nbsp; I have multiple printers set up on my =
PC.&nbsp; I=20
  <BR>have tried changing the default printer this morning.&nbsp; No =
luck=20
  there.&nbsp; I <BR>continue to get the same=20
  message.<BR><BR>Terry<BR><BR>"Marc" wrote:<BR><BR>&gt; I have had this =
problem=20
  and it was caused by the default windows printer <BR>&gt; changing. In =
my=20
  experience, the journal prints to the windows default <BR>&gt; printer =
(at=20
  least when using Windows drivers), not the designated RMS <BR>&gt; =
printer.=20
  Try setting the printer you need as the default in Windows and see =
<BR>&gt; if=20
  that solves your problem.<BR>&gt; <BR>&gt; Marc<BR>&gt;=20
<BR></BLOCKQUOTE></BODY></HTML>

------=_NextPart_000_0029_01CA98F9.F34B08A0--

0
Jeff
1/19/2010 7:24:22 PM
Jeff,

Thanks.  That didn't work by itself but did point me in the right direction. 
 When I set the printer information for just "Receipt Printer 1" I would get 
the same error as soon as I clicked print in the Journal.

I did get printing capabilitiy from the journal but it's not what I 
expected.  Here is what I had to do and what it does when I want to print 
from the Journal.:

1.  Went into SO Manager and added a new register (I'm really not at a 
register, see initial post for explination).
2.  Went into SO Admin on my PC and change the register to the new register 
then exited.
3.  Went into SO Manager|Database|Registers|Register List|
4.  Selected the new register
5.  Clicked properties
6.  Chose "Windows" printer type for BOTH "Receipter Print 1" and "Receipt 
Printer 2"
7.  Filled in "myprinter name on myprintserver" for both receipt printers
8.  Clicked OK and restarted SO Manager
9.  Clicked Journal
10. Selected a journal
11. Click the "Print" button.

This is where it "kind of" works.  You get a prompt dialog listing:
  Select Receipt Printer
    Receipt Printer 1
    Receipt Printer 2
    Windows Printer

If I select either of the "Receipt Printers" and click OK I still get the 
original error and cannot print.  If I select "Windows Printer" and click OK 
I get a "Printer Setup" dialog where I can select any printer and 
successfully print to it.

Hope this helps anyone who might have the same issue.

Terry

"Jeff @ Check Point Software" wrote:

> Terry
> 
> Go into your Printers folder and make a note of the exact name of the
> printer you wish to print to.
> 
> Go into Manager | Database | Registers | Register List and select the
> register number of the machine | Receipt Printer tab | select Windows in
> the printer type | enter the printer name | exit
> 
> --
> 
> Jeff
> Check Point Software
> 

0
Utf
1/20/2010 2:18:01 PM
I have found that RMS likes to use simpler printer names defined in the 
register.  Instead of trying to copy the printer name "HP LaserJet P3005 PCL 
6" to the RMS register -  printer - Windows device name, rename the printer 
to just P3005 and use that name in RMS.

The problem happens that when you are using a shared printer you can't 
rename the windows printer name, it stuck as "P3005 on SharedComputer".  What 
has worked for me, is to create a new local printer, create a new local port 
named \\SharedComputer\P3005 (use your specific name of course) and then you 
can give that printer a simple name of P3005 (or whatever) that can then be 
used in RMS.

"PGC_Developer" wrote:

> I am trying to print from the store operation manager journal.  When I go to 
> print I get a message indicating that:
> 
> "An error occured while trying to print to the specified printer.  Please 
> make sure that you have a printer installed and that it is properly 
> configured before continuing."
> 
> I get this if I:
> Click the Print button
> Click the Page Setup button
> Press Alt-P (per the help file)
> 
> I am running RMS 2.0 with SP2 currently installed.  Earlier today I had SP3 
> installed.  I uninstalled the program and reinstalled it and SP2.
> 
> I am a tech support person and do not use the "Store Operations POS" part of 
> the software.  I am running Win XP Pro SP3 and have .Net 1.1, 2.0 SP2, 3.0 
> SP2 and 3.5 SP1 frameworks installed.
> 
> I do not have any problem with printing any of the reports from the reports 
> menu.
> 
> Does anyone else have this problem?  Can someone please help me with this?
> 
> Any help will be greatly appreciated.
> Thanks
> Terry
0
Utf
1/20/2010 6:08:04 PM
This is a multi-part message in MIME format.

------=_NextPart_000_0061_01CA99D4.0A71FF40
Content-Type: multipart/alternative;
	boundary="----=_NextPart_001_0062_01CA99D4.0A71FF40"


------=_NextPart_001_0062_01CA99D4.0A71FF40
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

Terry,

Every machine that runs RMS needs a _unique_ Register number even though =
its not a Register .

You don't need to fill in the printer #2 unless you have a second =
printer, just disable it by selecting "Do not print"

I agree with Matt to shorten the name to simplify things, especially =
networked printers.  RMS is not kind to spaces in the printer name =
either.  It will work a thousand times and then it won't.  One could =
also use the IP address of the machine.

Another thing to remember is that if trying to re-print a receipt, it =
will print in the format of the original printer that sometimes looks =
funky on a laser/inkjet.

--=20

Jeff=20
Check Point Software

Search this newsgroup -- http://tinyurl.com/2lmk4w  (Stolen from DRS)
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s).  If you are not using a reader, =
follow
the link below to setup Outlook Express.  Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D


  "PGC_Developer" <PGCDeveloper@discussions.microsoft.com> wrote in =
message news:AF10D021-A74A-4423-A727-EA2BC7E7DCE8@microsoft.com...
  Jeff,

  Thanks.  That didn't work by itself but did point me in the right =
direction.=20
   When I set the printer information for just "Receipt Printer 1" I =
would get=20
  the same error as soon as I clicked print in the Journal.

  I did get printing capabilitiy from the journal but it's not what I=20
  expected.  Here is what I had to do and what it does when I want to =
print=20
  from the Journal.:

  1.  Went into SO Manager and added a new register (I'm really not at a =

  register, see initial post for explination).
  2.  Went into SO Admin on my PC and change the register to the new =
register=20
  then exited.
  3.  Went into SO Manager|Database|Registers|Register List|
  4.  Selected the new register
  5.  Clicked properties
  6.  Chose "Windows" printer type for BOTH "Receipter Print 1" and =
"Receipt=20
  Printer 2"
  7.  Filled in "myprinter name on myprintserver" for both receipt =
printers
  8.  Clicked OK and restarted SO Manager
  9.  Clicked Journal
  10. Selected a journal
  11. Click the "Print" button.

  This is where it "kind of" works.  You get a prompt dialog listing:
    Select Receipt Printer
      Receipt Printer 1
      Receipt Printer 2
      Windows Printer

  If I select either of the "Receipt Printers" and click OK I still get =
the=20
  original error and cannot print.  If I select "Windows Printer" and =
click OK=20
  I get a "Printer Setup" dialog where I can select any printer and=20
  successfully print to it.

  Hope this helps anyone who might have the same issue.

  Terry

  "Jeff @ Check Point Software" wrote:

  > Terry
  >=20
  > Go into your Printers folder and make a note of the exact name of =
the
  > printer you wish to print to.
  >=20
  > Go into Manager | Database | Registers | Register List and select =
the
  > register number of the machine | Receipt Printer tab | select =
Windows in
  > the printer type | enter the printer name | exit
  >=20
  > --
  >=20
  > Jeff
  > Check Point Software
  >=20

------=_NextPart_001_0062_01CA99D4.0A71FF40
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3Dtext/html;charset=3Dutf-8 http-equiv=3DContent-Type>
<META name=3DGENERATOR content=3D"MSHTML 8.00.7600.16466"></HEAD>
<BODY style=3D"PADDING-LEFT: 10px; PADDING-RIGHT: 10px; PADDING-TOP: =
15px"=20
id=3DMailContainerBody leftMargin=3D0 topMargin=3D0 =
CanvasTabStop=3D"true"=20
name=3D"Compose message area">
<DIV><FONT color=3D#008000>Terry,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>Every machine that runs RMS needs a _unique_ =
Register=20
number even though its not a Register .</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>You don't need to fill in the printer #2 =
unless you=20
have a second printer, just disable it by selecting "Do not =
print"</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>I agree with Matt to shorten the name to =
simplify=20
things, especially networked printers.&nbsp; RMS is not kind to spaces =
in the=20
printer name either.&nbsp; It will work a thousand times and then it =
won't. <IMG=20
style=3D"POSITION: static; MARGIN: 0px; FLOAT: none"=20
title=3D"Winking smile emoticon" tabIndex=3D-1 alt=3D"Winking smile =
emoticon"=20
src=3D"cid:AB69E59EE6D34049A0FCEAA8A97F84E8@JeffVista64"=20
MSNNonUserImageOrEmoticon=3D"true">&nbsp;One could also use the IP =
address of the=20
machine.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>Another thing to remember is that if trying =
to re-print=20
a receipt, it will print in the format of the original printer that =
sometimes=20
looks funky on a laser/inkjet.</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV>&nbsp;</DIV>
<DIV>Search this newsgroup -- <A=20
title=3D"http://tinyurl.com/2lmk4w&#10;CTRL + Click to follow link"=20
href=3D"http://tinyurl.com/2lmk4w">http://tinyurl.com/2lmk4w</A>&nbsp; =
(Stolen=20
from =
DRS)<BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</DIV>
<DIV>&nbsp;</DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).&nbsp; If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express.&nbsp;=20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV>&nbsp;</DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE=20
style=3D"BORDER-LEFT: #008000 2px solid; PADDING-LEFT: 5px; =
PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
  <DIV>"PGC_Developer" &lt;<A=20
  =
href=3D"mailto:PGCDeveloper@discussions.microsoft.com">PGCDeveloper@discu=
ssions.microsoft.com</A>&gt;=20
  wrote in message <A=20
  =
href=3D"news:AF10D021-A74A-4423-A727-EA2BC7E7DCE8@microsoft.com">news:AF1=
0D021-A74A-4423-A727-EA2BC7E7DCE8@microsoft.com</A>...</DIV>Jeff,<BR><BR>=
Thanks.&nbsp;=20
  That didn't work by itself but did point me in the right direction.=20
  <BR>&nbsp;When I set the printer information for just "Receipt Printer =
1" I=20
  would get <BR>the same error as soon as I clicked print in the=20
  Journal.<BR><BR>I did get printing capabilitiy from the journal but =
it's not=20
  what I <BR>expected.&nbsp; Here is what I had to do and what it does =
when I=20
  want to print <BR>from the Journal.:<BR><BR>1.&nbsp; Went into SO =
Manager and=20
  added a new register (I'm really not at a <BR>register, see initial =
post for=20
  explination).<BR>2.&nbsp; Went into SO Admin on my PC and change the =
register=20
  to the new register <BR>then exited.<BR>3.&nbsp; Went into SO=20
  Manager|Database|Registers|Register List|<BR>4.&nbsp; Selected the new =

  register<BR>5.&nbsp; Clicked properties<BR>6.&nbsp; Chose "Windows" =
printer=20
  type for BOTH "Receipter Print 1" and "Receipt <BR>Printer =
2"<BR>7.&nbsp;=20
  Filled in "myprinter name on myprintserver" for both receipt=20
  printers<BR>8.&nbsp; Clicked OK and restarted SO Manager<BR>9.&nbsp; =
Clicked=20
  Journal<BR>10. Selected a journal<BR>11. Click the "Print" =
button.<BR><BR>This=20
  is where it "kind of" works.&nbsp; You get a prompt dialog =
listing:<BR>&nbsp;=20
  Select Receipt Printer<BR>&nbsp;&nbsp;&nbsp; Receipt Printer=20
  1<BR>&nbsp;&nbsp;&nbsp; Receipt Printer 2<BR>&nbsp;&nbsp;&nbsp; =
Windows=20
  Printer<BR><BR>If I select either of the "Receipt Printers" and click =
OK I=20
  still get the <BR>original error and cannot print.&nbsp; If I select =
"Windows=20
  Printer" and click OK <BR>I get a "Printer Setup" dialog where I can =
select=20
  any printer and <BR>successfully print to it.<BR><BR>Hope this helps =
anyone=20
  who might have the same issue.<BR><BR>Terry<BR><BR>"Jeff @ Check Point =

  Software" wrote:<BR><BR>&gt; Terry<BR>&gt; <BR>&gt; Go into your =
Printers=20
  folder and make a note of the exact name of the<BR>&gt; printer you =
wish to=20
  print to.<BR>&gt; <BR>&gt; Go into Manager | Database | Registers | =
Register=20
  List and select the<BR>&gt; register number of the machine | Receipt =
Printer=20
  tab | select Windows in<BR>&gt; the printer type | enter the printer =
name |=20
  exit<BR>&gt; <BR>&gt; --<BR>&gt; <BR>&gt; Jeff<BR>&gt; Check Point=20
  Software<BR>&gt; <BR></BLOCKQUOTE></BODY></HTML>

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0
Jeff
1/20/2010 9:25:32 PM
Unfortunately I have no control over the naming of networked printers.

Thanks for all the good info!

Terry

"Jeff @ Check Point Software" wrote:

> Terry,
> 
> Every machine that runs RMS needs a _unique_ Register number even though
> its not a Register .
> 
> You don't need to fill in the printer #2 unless you have a second printer,
> just disable it by selecting "Do not print"
> 
> I agree with Matt to shorten the name to simplify things, especially
> networked printers.  RMS is not kind to spaces in the printer name either.
> It will work a thousand times and then it won't.  One could also use the
> IP address of the machine.
> 
> Another thing to remember is that if trying to re-print a receipt, it will
> print in the format of the original printer that sometimes looks funky on
> a laser/inkjet.
> 
> --
> 
> Jeff

0
Utf
1/21/2010 6:17:01 PM
Reply:

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