04: HOLD-CALL (CC Error Message)

I have researched the Hold-Call issue on source, but can not find any info. I 
know this is all cc setup related, but if anyone has any info on what exactly 
the Hold-Call error is, this is usually helpful when working with the issuing 
company.
-- 
Jocelyn
0
jocelynp (229)
2/8/2008 10:19:00 PM
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Jocelyn,

Might be a stolen card, it means hold onto the card and call the =
processor and ask for Operator 10 (I think, its been a while) if the =
customer is standing in front of you.  The operator will ask for your =
merchant number (which means they know your address) and either ask to =
speak to the customer and/or call the police.  Sometimes they come with =
lights and sirens!!=20


Other times you just get the cut up the card in front of the customer.=20

--=20

Jeff=20
Check Point Software

Search this newsgroup -- http://tinyurl.com/2lmk4w  (Stolen from DRS)
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s).  If you are not using a reader, =
follow
the link below to setup Outlook Express.  Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D


  "jocelynp" <jocelynp@discussions.microsoft.com> wrote in message =
news:31C3944E-6453-4C47-A962-5B7D119C04DE@microsoft.com...
  I have researched the Hold-Call issue on source, but can not find any =
info. I=20
  know this is all cc setup related, but if anyone has any info on what =
exactly=20
  the Hold-Call error is, this is usually helpful when working with the =
issuing=20
  company.
  --=20
  Jocelyn
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3Dtext/html;charset=3Dutf-8>
<META content=3D"MSHTML 6.00.6000.16587" name=3DGENERATOR></HEAD>
<BODY id=3DMailContainerBody=20
style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20
bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true"=20
name=3D"Compose message area">
<DIV><FONT color=3D#008000>Jocelyn,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>Might be&nbsp;a stolen card, it means hold =
onto the=20
card and call the processor and ask for Operator 10 (I think, its been a =
while)=20
if the customer is standing in front of you.&nbsp; The operator will ask =
for=20
your merchant number (which means they know your address) and either ask =
to=20
speak to the customer and/or call the police.&nbsp; Sometimes they come =
with=20
lights and sirens!! <IMG title=3D"Open-mouthed smile emoticon"=20
style=3D"FLOAT: none; MARGIN: 0px; POSITION: static" tabIndex=3D-1=20
alt=3D"Open-mouthed smile emoticon"=20
src=3D"cid:B58614BA7D594DDEA966FEA1A7707504@JeffVista64"=20
MSNNonUserImageOrEmoticon=3D"true"></FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>Other times you just get the cut up the card =
in front=20
of the customer. <IMG title=3D"Crying face smile emoticon"=20
style=3D"FLOAT: none; MARGIN: 0px; POSITION: static" tabIndex=3D-1=20
alt=3D"Crying face smile emoticon"=20
src=3D"cid:530EDCDE0EB342A2A581E96718D5B333@JeffVista64"=20
MSNNonUserImageOrEmoticon=3D"true"></FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV>&nbsp;</DIV>
<DIV>Search this newsgroup -- <A=20
title=3D"http://tinyurl.com/2lmk4w&#10;CTRL + Click to follow link"=20
href=3D"http://tinyurl.com/2lmk4w">http://tinyurl.com/2lmk4w</A>&nbsp; =
(Stolen=20
from =
DRS)<BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</DIV>
<DIV>&nbsp;</DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).&nbsp; If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express.&nbsp;=20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV>&nbsp;</DIV>
<DIV><A title=3D"http://tinyurl.com/75bgz&#10;CTRL + Click to follow =
link"=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"jocelynp" &lt;<A=20
  title=3D"mailto:jocelynp@discussions.microsoft.com&#10;CTRL + Click to =
follow link"=20
  =
href=3D"mailto:jocelynp@discussions.microsoft.com">jocelynp@discussions.m=
icrosoft.com</A>&gt;=20
  wrote in message <A=20
  =
title=3D"news:31C3944E-6453-4C47-A962-5B7D119C04DE@microsoft.com&#10;CTRL=
 + Click to follow link"=20
  =
href=3D"news:31C3944E-6453-4C47-A962-5B7D119C04DE@microsoft.com">news:31C=
3944E-6453-4C47-A962-5B7D119C04DE@microsoft.com</A>...</DIV>I=20
  have researched the Hold-Call issue on source, but can not find any =
info. I=20
  <BR>know this is all cc setup related, but if anyone has any info on =
what=20
  exactly <BR>the Hold-Call error is, this is usually helpful when =
working with=20
  the issuing <BR>company.<BR>-- <BR>Jocelyn</BLOCKQUOTE></BODY></HTML>

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0
cptsoft (1247)
2/8/2008 10:46:30 PM
That is what I guessed, however in this situation I am actually using test 
plastic in a test environment. I did not put that in b/c I did not want to 
sway the responses.

What I have learned:

First data: zero help - 
had to explain what test plastic is and why people use it

TSYS: amazing -
explained that test plastic should always receive an invalid response error 
code. I explained that my last batch of plastic did not error out, but that 
we had bridged a gateway. She said that gateways would give us what we 
wanted, swiped card, no error code, all test.

Oh, and to explain why I even bothered w First Data: Citibank is our 
processor. In order to maintain our relationship, they agreed to always keep 
and set us up on the Vital platform. However, on the bottom of my new merch 
#s, the phone listed routs to First Data. Additionally, I think they know 
very little about their own test plastic. They just drop shipped a bunch (and 
by bunch I mean more than 30) of cards with no release form or indication of 
coded approvable transaction amounts. Last cards had some crazy amount like 
..78 charge and .23 return - indicting the cards were in test mode.

Have you ever had Citi bridge a test gateway?
-- 
Jocelyn


"Jeff @ Check Point Software" wrote:

> Jocelyn,
> 
> Might be a stolen card, it means hold onto the card and call the processor and ask for Operator 10 (I think, its been a while) if the customer is standing in front of you.  The operator will ask for your merchant number (which means they know your address) and either ask to speak to the customer and/or call the police.  Sometimes they come with lights and sirens!! 
> 
> 
> Other times you just get the cut up the card in front of the customer. 
> 
> -- 
> 
> Jeff 
> Check Point Software
> 
> Search this newsgroup -- http://tinyurl.com/2lmk4w  (Stolen from DRS)
> =====================================================
> 
> You must be using Outlook Express/Windows Mail or some other type of newsgroup reader to
> see and download the file attachment(s).  If you are not using a reader, follow
> the link below to setup Outlook Express.  Click on "Open with newsreader"
> under the MS Retail Management System on the right.
> 
> http://tinyurl.com/75bgz
> =====================================================
> 
> 
>   "jocelynp" <jocelynp@discussions.microsoft.com> wrote in message news:31C3944E-6453-4C47-A962-5B7D119C04DE@microsoft.com...
>   I have researched the Hold-Call issue on source, but can not find any info. I 
>   know this is all cc setup related, but if anyone has any info on what exactly 
>   the Hold-Call error is, this is usually helpful when working with the issuing 
>   company.
>   -- 
>   Jocelyn
0
jocelynp (229)
2/8/2008 11:19:01 PM
Go to mercury 


0
Rick5747 (287)
2/9/2008 4:41:23 PM
Reply:

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I don't know why, but this formula will not stop giving me an error in Excel 2003. =IF( $A8 <> "", B8 * E8, IF( ROW(H7) <> 1, IF( G8 = "Subtotal", SUM( H$2:H7 ), IF( LEFT(G8, 3) = "Tax", ROUND( $J$1 * H7, 2), IF( G8 = "Total", INDIRECT( ADDRESS( ROW(H8)-2, COLUMN(H8) ) ) + H7, IF( G8 = "Depr", SUM( INDIRECT( "G2:"&ADDRESS( ROW(H8) - 4, COLUMN(G7),4) ,TRUE) ), "" ) ...

Sumifs 04-06-10
Hi, I tried to do a sumifs for my simple spreadsheet but could make it works. I have a table with EmpID column, Plan elem, and the weighted avg %, I want to sum the weighted avg % for all the plan elem = 1 per empID. Note that one emp have multiple plan elems. Please help...Thanks, MyLan EmpID Plan Elem weighted avg% 1 1 20 1 2 10 1 3 10 1 1 50 2 1 30 2 2 20 2 3 10 3 ...

Money2005 Internal Error when access loan accounts
I just began using Money2005 Standard OEM (HP Notebook with WinXP Pro). I set up my Mortgage Loan and associated my Condo as the asset. I can access the associated asset account, but when I attempt to access the Mortgage Loan account, Money gives me the error "Money has experienced and internal error and needs to close...." message then reboots. I can't even delete the account because any access to it starts the error all over again. I tried everything to solve this. MS won't help for free because it's OEM. HP won't help for free because it's 3rd Par...

Runtime Error when starting Outlook 2000
Outlook was working fine until I loaded Symantec's "Norton Internet Security". Now the first time I open Outlook I get the following error message. "Microsoft Visual C++ Runtime Library" Runtime Error! Program: C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. I removed Norton and it was ok, but I want Norton loaded on my computer so what can I do to stop the error? Hi, I would suggest you to contact the Sym...

Counting 04-26-07
Hello, I am having difficulty counting numbers within a very large table based on survey results. The table is set as follows subjectname, q1a, q1b, q1c, q1d...q5e Values for each question range from 1-5 and the field could be empty if no response was given. I have tried the something similar to the following and it is not counting correctly. Select subjectname, count(iff(q1a=5 or q1b=5 ... or q5e=5, 1, 0)) from table group by subjectname My desired outcome will be to display the total 5's, Total Responses for the subject (count where the response is in 1-5), and from this I can calcu...

error code 646 12-18-09
I have been trying to do the "Update" for several months and it always failed, to all that posted a solution "THANK YOU" ALL SO VERY MUCH....IT WORKED I was able to do all 11 updates.....YaHooooooooo "dilliedallie" wrote: > I have been trying to do the "Update" for several months and it always > failed, to all that posted a solution "THANK YOU" ALL SO VERY MUCH....IT > WORKED I was able to do all 11 updates.....YaHooooooooo > can u please enumerate to me the steps on how you solve the problem on that kind o...

compiler error
This morning on 2 of our pos terminal on tender scrren we get a pop up box xml render then it say compiler error that says tokens 'returns' was not found Hi Miker, It seems that you have modified the receipt.xml or some of the files. please let me know if you have done this so I can better give you step by steps findings. "miker" wrote: > This morning on 2 of our pos terminal on tender scrren we get a pop up box > xml render then it say compiler error that says tokens 'returns' was not found Hi Miker, I am not sure which version you are using, have you i...

OnD0Entry not called
Hi, I'm new to driver development and I have to to implement a UMDF driver for a custom USB device. I used the umdfSkeleton code from the help as a starting point. When I call the CreateDevice method from the WDF Framework the framework requests the IPnpCallback and IPnpCallbackHardware interface and I return them properly (stepped through the code with WinDBG). But the framework won't call the OnD0Entry method at my driver. My Question is now: Do I have to set-up queues or something so that the framework will call this method? Thanks how did you install the dr...

Missing Tracking Tab in sent email messages
I have set the option to "request a read receipt" on selected emails, however, the tracking tab does not appear on my copy of the messages in the sent folder (using Outlook 2002 w/ SP-2). I do receive the read receipts when recipients have opened the email(s). I did not see where there is a setting in Tools/Options to turn on the Tracking Tab. Is this a bug? ...

Synch Error with Motorola Q
We are running Exch 2003 SP2 on all front and back end servers. We have 3 other non Q Mobile 5 with MSFP running fine with wireless synch. When we go to setup this Q it starts to synch sees our password policy and asks us to enter a password. It says it is synching then stops with : ActiveSynch encountered a problem on the server. The support code is 0x86000108. The first time I started the synch it got the contacts but no email. I did a hard reset and tried again with the same thing. At this point it gets nothing just fails. I see this error all over the interent with no real sol...

error message cood1197
hi peeps, os xp sp2 my wp11 will not play shop bought or any copied cd's and i get cood 1197 error message. any help would be appreciated with thanks On Wed, 19 May 2010 13:35:01 -0700, uncledoo <uncledoo@discussions.microsoft.com> wrote: > >hi peeps, os xp sp2 my wp11 will not play shop bought or any copied cd's >and i get cood 1197 error message. any help would be appreciated with thanks Hi - the error code actually is C00D1197 (it has zeros not the letter 'o') so google searches turn up the solution pretty quickly after realising th...

Constant "Entourage cannot access your data. To attempt to fix the problem rebuild your database." error
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange I have been getting the above error almost constantly for the last month or so. <br><br>Every time I verify the database, it says it's fine and I have rebuilt the database several times too. <br><br>I have also created a new identity a couple of times and that seems to fix the problem for a day or so then I start getting the error again. <br><br>I do see able to access my email and identity if I just ignore the error messages, but am concerned that this ...

Setting download size for messages in Offline mode
Hi All, I am looking for an option to set the message download size for Offline users with Outlook 2003/Exchange 5.5 users. Users' mailbox is sitting on exchange 5.5 mailbox and the clients are configured on Outlook 2003. What we noticed is, while setting up Send/Receive group the message size is settings are grayed out. However these options are available when configuring for exchange 2003 mailbox users. Kindly advise how to make this settings available for exchange 5.5/Outlook 2003 users. With out these settings, offline users over slow dialup line can not use outlook effectively. th...

CRM email router 04-04-04
I have the crm server,exchange and email router installed on one machine But it's not clear to me how the email router should function if i create an email activity in crm and send the mail to another crm user, everything seems to work fine, an activity is created in crm with a GUID and a mail is received on the recipients side When i reply to this mail (using simply outlook), nothing happens? Should the router not intercept this (my CRMEmailEnabled flag is set correctly), is this because i'm sending messages between two crm users? or because i'm not using the sales client for ou...

RMS client login error
I have a user who is having problems logging into the RMS HQ server from his desktop. This is a this problem just started occurring within the past week or so and it is very intermittent. If he gets the error, he tries logging in until he finally succeeds. Sometimes he's successful on his first try; sometimes it takes 5 tries to get in. The error message says: Invalid Object Name '#Temp' SELECT * FROM #Temp WHERE [Status] IN (0,5). It sounds like a tempdb issue. Should I look at resizing tempdb to something larger? Thanks. Jim -- Jim This is a multi...

Error importing customization
Hi, I did some customization in the development database and wanted to import it into the production database. And it gives an error " A sql server error occured .please contact system admin." Any help would be great. Thank You in advanced what is the extent of your customizations to the development database? ======================= John O'Donnell Microsoft CRM MVP http://codegallery.gotdotnet.com/crm "M Hendra" <M Hendra@discussions.microsoft.com> wrote in message news:25A93D08-F78D-4DE8-BA7F-6AA756A8C281@microsoft.com... > Hi, > > I did som...

SharePoint Services. 04-16-10
Hi, We are been running SBS Server 2003 which is using SharePoint Services V2.0, companyweb and all was working until yesterday. This morning it stopped working nd came up with this error. Cannot connect to the configuration database. For tips on troubleshooting this error, search for article 823287 in the Microsoft Knowledge Base at http://support.microsoft.com. We have tried everything in this article except Method 3: Make sure that the account that is used by the application pool is the account that has the required permissions to the SQL Server database. The server...

Trying to get the Phonecall ID during the onsave event of the phone call
var CallID = crmFormSubmit.crmFormSubmitId.value Hello all I tried to use this, but it does not seem to work for phone calls. Does anyone know how I can get at the ID of the phone call as I need to pass it through to a webservice to manipulate some other related entities. TIA Saira Hi, the ID of the entity instance is unknown until it is saved. Otherwise, crmForm.ObjectId should return you the ID of the phonecall. Hope this helps, Jevgenij "Saira" <Saira@nomail.5DFinance.com> wrote in message news:ey723eK%23IHA.5036@TK2MSFTNGP04.phx.gbl... > var CallID = crmFo...

Deployment Manager 04-07-04
When I try to reset the SQL connection in Deployment Manager | Server Manager I get the following error: "Failed to execute the SQL batch in the file sqlbatch.sql" For some reason the link between my CRM server and SQL server seems buggy! The application appears to be running fine, both from the web and outlook, no events being logged. Just issues installing the DMF. ...

PA Error
I am getting the message: Troubleshoot error on “PA_RRProbeHistTablesUsedForTestingLoss has too many arguments specified” error. has anyone got this one before? Were you able to identify the proj. acctg object referenced here in your test database? If yes, I would recreate the below object from File>>>Maintenance>>>SQL>>>Product choose Project Accounting>>database choose the company>> and locate the object named below I was unable to identify the object with GP 7.5g3. Hence I would recreate all PA Rev recognition objects just the procedures. ...